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The Royal Cancun All Suites Resort

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#25 of 181 Hotels in Cancun
Certificate of Excellence
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The Royal Cancun All Suites Resort
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1,969 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Cancun All Suites Resort
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Showing 1,619: English reviews
Saint Paul, Minnesota
Reviewed 1 January 2016

Loved the resort except the beach had a lot of weeds on it so we went to the sister resort, Royal Sands and we loved the beach there the best!! Loved every employee that we interacted with! They're great!

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Helpful?
1Thank heidia2016
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear heidia2016, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We are sharing your comments about the beach with the appropriate channels so we take the necessary measures to improve our service. We...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 31 December 2015

This is a very quiet, family friendly resort. It is very compact so everything is nearby - the pool, lobby, beach and restaurant. Customer service was outstanding with every staff very friendly and helpful. We had the all-inclusive option and enjoyed it tremendously. Drinks are weak, but delicious and plentiful! We went with our 2 teenagers and it was perfect....

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Helpful?
Thank Lisa B
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Lisa B, Thank you for taking time to post about The Royal Cancun. We are pleased to hear that you enjoyed our staff's cordiality and friendliness, and liked the cozy atmosphere that our resort offers. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Baltimore, Maryland
Reviewed 31 December 2015

Just got back 2 days ago after 6-day stay with wife and 2 teenage daughters. We loved the calm beach (we swam every day in the ocean and saw plenty of fish), clean/renovated villa room (with ocean view after Saturday room change which did not bother us much), nice poor, great services (we tipped well), free kayak (did not have...

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Helpful?
Thank Guofeng X
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Guofeng X, Thank you for taking the time to review your recent visit to The Royal Cancun. It is wonderful to read that you had an amazing time with us and made the most of your stay by visiting the beautiful nearby places and enjoying our dining options at the Captain's Cove. Thank you for your nice comments and...

Beavercreek
Reviewed 30 December 2015

The water is calm and great for children. The rooms were clean and spacious. We do not participate in the all-inclusive so from our view point the food options were great for lunch on the beach or room service in after a long day on the beach. The resort was for us-we had 3 adults a 17 year old, a...

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Helpful?
Thank I1651PLthomast
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear I1651PLthomast, Thank you for taking time to post about our resort. We are glad to learn you enjoyed the calm ocean and the cleanliness of our facilities and rooms. We look forward to welcoming you again during your next visit to Mexican Caribbean. Warm Regards,

Eaton
Reviewed 29 December 2015

Condo was clean, with updated furnishings, and a kitchen that was clean, but out dated. Lovely unit location, a ground level walk out to the pool. Resort outdoor areas beautiful and well maintained & clean. Calm ocean location, great for young families and mature adults. On site mini mart well stocked with fairly priced items. Employees friendly and helpful. Nice...

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Helpful?
Thank Glen & Elaine G
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Glen & Elaine G, Thank you for taking the time to review your recent stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We are glad to learn you liked the cleanliness of our facilities and enjoyed our staff's attentiveness and cordiality....

Johnstown, Pennsylvania
Reviewed 29 December 2015

This resort exceeded my expectations. Not too big that you feel overwhelmed but small enough that staff remember you and are helpful. Beach service was awesome. Served lunch on beach and brought drinks frequently. Very clean and spacious rooms. Attentive and friendly staff. Well maintained property. Food was very good. Could use one more restaurant and more activities. One minor...

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Helpful?
Thank soccergoddess61
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear soccergoddess61, Thank you for taking the time to review your recent stay at The Royal Cancun. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. It is wonderful to learn you liked our well-maintained facilities and rooms and enjoyed our staff's cordiality and friendliness. We...

Bloomington
Reviewed 28 December 2015

I own four weeks here because I love this place. The location is not in the center of the Hotel Zone, it is closer to town so I can jump on a bus and get there in 10 minutes. The palapa for food is terrific, folks are friendly and everything is just great.

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Thank jillt968
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear jillt968, Thank you for taking time to post about The Royal Cancun. We are delighted to read that you enjoy your vacation at your home away from home and that you are happy with our service. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards,

Blue Springs
Reviewed 28 December 2015

Spent the week of Dec 5fth, 2015 at the Royal Cancunl. We had a great vacation. The resort was conveniently located to restaurants, shopping , and site seeing. The room was nice with the best equipped kitchen that we ever had in Mexico. Rci members are given the street view as usual. There were lots of activities at the resort...

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Thank johnsG175GL
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear johnsG175GL, Thank you for taking time to post about our resort. We are glad to know you enjoyed your vacation with us and liked our convenient location in the Mexican Caribbean. We look forward to welcoming you again during your next visit to Cancun. Warm Regards,

Chicago
Reviewed 28 December 2015

This resort is exceptionally clean and well maintained. The unit we booked was well equipped, very clean and up to date. Pools are beautiful and the beach is perfect for relaxing and getting some sun. Would definitely stay there again.

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1Thank yolandac399
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear yolandac399, Thank you for taking to post your review about The Royal Cancun. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed a relaxing stay with us and we look forward to welcoming you back soon. Kind Regards,

Edwards
Reviewed 27 December 2015

This place is fantastic if you like a beach side resort that is small and the staff is attentive. The rooms are big and were very clean. The restaurant was tastey, (one of the only places I can get a medium rare steak cooked properly). Everything was amazing except for the wifi, other than that this place is perfect!

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2Thank Y8533ODroberte
Sandra R, Online Community Care Agent at The Royal Cancun All Suites Resort, responded to this review

Dear Y8533ODroberte, Thank you for taking the time to review your stay at The Royal Cancun. We are glad to learn you enjoyed our staff's attentiveness and our spacious and clean rooms. It is also wonderful to read that our dining options covered your expectations and you got to savor a steak just the way you like it. I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast Available
Official Description (provided by the hotel)
The Royal Cancun(R) All-Suites Resort has breathtaking views, friendly staff and a beautiful beach surrounded by palm trees make this a perfect place for a getaway with the family. The Royal Cancun(R) is located on a privileged beach surrounded by beauty, turquoise colors and a relaxing atmosphere. Mellow down with the sound of palm trees moving with the ocean breeze and have a taste of the Old Mexico and our revered family traditions. Enjoy our fine dining, activities and many other amenities with the All-Inclusive package. ... more   less 

Additional Information about The Royal Cancun All Suites Resort

Address: Kukulcan Boulevard Km 4.5 Hotel Zone | Lotes C2 & C2A, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $232 - $723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Cancun All Suites Resort 4*
Number of rooms: 201
Reservation Options:
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Also Known As:
The Royal Cancun Hotel Cancun
International Hotel Cancun
Club International Cancun
International Resort Cancun
International Club Cancun
Hotel Style:
#3 Family Hotel in Cancun
#16 Romantic Hotel in Cancun
#23 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Cancun All Suites Resort staff and other travellers.
262 questions
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Questions? Get answers from The Royal Cancun All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with beach view excellent choice”
 of 5 bubbles alaursen2016, 7 Dec 2016 | Read review
“Lagoon views rival ocean views.”
 of 5 bubbles reymoore21, 4 Dec 2016 | Read review
“beach front if possible!!”
 of 5 bubbles TexasTraveler1977, 26 Nov 2016 | Read review
“If the ocean vies room is too pricey, try the pool side rooms on the upper floor, so you could may have partial vies of ocean.”
 of 5 bubbles 882junl, 21 Nov 2016 | Read review
“The aircon in our room was like having a jet engine in our room. The 2 bedroom suite was excellent apart from the air con. ”
 of 5 bubbles shanek610, 21 Nov 2016 | Read review
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