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Sandos Cancun Luxury Resort

Bookit.comUS$319*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sandos Cancun Luxury Resort
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4,072 Reviews from our TripAdvisor Community

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Showing 2,901: English reviews
Las Vegas, Nevada
Reviewed 26 July 2016

Me and about 40 of my family members all went to Cancun for a wedding and we stayed at Sandos. The staff were very accommodating to all my needy family members and incredibly nice to everyone in our party. The only thing I didn't care for was the food. The hibachi and the restaurant were decent but the buffet and...

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Helpful?
Thank tonydavanzo87
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear tonydavanzo87, On behalf of Sandos Cancun Luxury Resort, we all would like to thank you for your positive review, kind comments about your recent stay and also for giving us with five stars. We absolutely appreciate your feedback as it's very important for us to know about our guests' experiences and thoughts. Your comments will be shared with the...

A TripAdvisor Member
Norfolk, Virginia
1 review
Reviewed 24 July 2016 via mobile

Sandos in Cancun exceeded our expections. We weren't sure what to expect with an all inclusive experience but were very happy with this visit. As we checked in at the front desk, we were approached with wet hand towels, glasses of welcome champagne and red roses. The staff was unbelievably friendly and attentive to our every need. The food was...

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Helpful?
Thank A TripAdvisor Member
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear guest, Sandos Cancun Luxury would like to thank you for choosing us as your destination resort. It was a pleasure welcoming you and we appreciate that you have taken the time to share your experience with us and our future guests. It's our pleasure to know that your stay was a wonderful one while you were impressed with our...

Reviewed 24 July 2016 via mobile

Sandos staff are very attentive, me and my husband really enjoyed the stay. since its an all inclusive resort, you would think food would not be that great but it was amazing. we had a butler that set us up a dinner in the beach, carlos- i will never forget him since he made it very memorable.

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Helpful?
Thank Yvonne R
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Yvonne R, First of all, Sandos Cancun Luxury would like to thank you for choosing our very privileged resort as your destination resort. We're gratified to know your experience was a pleasant one and we exceeded your high expectations, it's our priority to provide high quality service of excellence in all our areas to our guests as it's also...

Atlanta
Reviewed 23 July 2016 via mobile

We went to Cancun last minute and received a great deal from all-inclusive Sandos. The rooms are...rooms. We upgraded to a penthouse just to have enough space in our room. Really no extra amenities...no extra silverware, towels, etc. Just more room. Our room looked directly into the Secrets hotel rooms...they seem to have nice furniture. Sandos nightclub was DEAD every...

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Helpful?
2Thank eycmissouri
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear eycmissouri, First of all, on behalf of Sandos Cancun Luxury Resort we would like to thank you for taking the time to write such detailed review about your experience. Your comments and your constructive feedback will be taken as an opportunity to keep improving and growing as our guests' satisfaction is one of our priorities. As we are a...

Izmir, Turkey
Reviewed 22 July 2016 via mobile

I stayed at sandos cancun for 4 days right before my wedding. The hotel facilities are great and so are the staff. Btw, it sounds funny but i had the best asian food of my life at Gaijin restaurant in the hotel.

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Helpful?
Thank Begüm H
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Begumcan, Sandos Cancun Luxury would absolutely like to thank you for such kind comments about our resort and for sharing your feedback with us, as it will motivate us to keep growing and improving. It's pleasant for us to know you had a marvelous experience with us and you were able to enjoy most of our facilities as in...

Puerto Morelos, Mexico
Reviewed 20 July 2016

Had a nice stay with friends, the food was not bad but not of high quality, it is nice to have the minibar but it takes long to have it refill, I had been there last year and I loved the restaurant with french cuisine , not there anymore , We hoped to see the Chef Vincent Eon , but...

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Helpful?
Thank TTHHIINNGGY
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear TTHHIINNGGY, Sandos Cancun Luxury would like to thank you for taking the time to write a review about your stay, your comments are very important for us as they help to see where are guests are affected, therefore we can improve. It's unfortunate to know your experience was marred by this and we can absolutely assure you that we...

Wokingham, United Kingdom
Reviewed 20 July 2016

This is my first time in Cancun. We chose a mid range resort......as where ever we visit we eat out a lot....even if it is inclusive..... the room was ok, the view was very good, the service could be better, the quality of beverages defineitly can be improved...the food is as expected. But we had a good time, the location...

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Thank PeterC168662
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear PeterC168662, Sandos Cancun Luxury, we would kindly like to thank you for choosing us as your destination resort and also for taking the time to write a review. It's unfortunate to know you had some inconveniences, we continually try to do our very best for all of our guests and we take comments as this very seriously as they...

Pittsburgh, Pennsylvania
Reviewed 19 July 2016

Hard to give this place a bad review because the grounds are kept very nice and clean and the staff is A+++. Good: Clean hotel and beach. Staff is some of the best I have had. Around the beach and pool, wonderful. Breakfast staff excellent. Joseu at lunch was delightful. Gym is nice ( although nothing to wipe down equipment)....

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1Thank B_and_Kt
Atlantic City, New Jersey
Reviewed 16 July 2016

The designs are 60-70 style. NEED TO UPDATE. the lobby is disappointed OLDIES> Only restaurants. You can only eat in the buffet restaurant. other 3 need reservations. the buffet restaurant food wis BORING. LIMITED CHOICES. They are OK but not surprising. same desert everyday. the price of all inclusive hotel is too expensive but the qualitiy food and beverages are...

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Helpful?
Thank Mi C
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Mi C, First of all, on behalf of Sandos Cancun Luxury we would like to kindly thank you for choosing us as your destination resort. Your feedback and comments are truly valued, we have taken your comments very seriously and you can be assured that the necessary measures are being instituted to prevent recurrences like this in the future....

Reviewed 14 July 2016

the pool is amazing, room is super clean, 3 different restaurants are serve great food and drinks, excellent location in hotel zone to everywhere, walking distance to Downtown La Fiesta Mall. Only if the room is on the Pool side then the A/C units are noisy

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Helpful?
Thank Yvonne G
Web Relations C, Web Relations at Sandos Cancun Luxury Resort, responded to this review

Dear Yvonne G, Thank you for taking the time to share a review of your recent stay in Sandos Cancun Luxury Resort. Our guest’s feedback is truly appreciated in our constant commitment to provide excellence. We are glad to know that you have enjoyed our staff’s attentive service and pool facilities. We are also delighted to know that you were...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A refined and yet welcoming sense of personal service pervades Sandos Cancun Lifestyle Experience Resort. Our guests enjoy an intimate setting on the sands of Cancun, combining a great all inclusive Total Gourmet Experience with pleasure and relax in 187 rooms, 26 suites. The visitors may enjoy a world-class spa with fitness center, two fine-dining restaurants, three tiered pools, and the Caribbean beach with private cabanas and beachside attendants. ... more   less 

Additional Information about Sandos Cancun Luxury Resort

Address: Boulevard Kukulcan Km 14 Manzana 53 Lote 37 1 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $361 - $1,020 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Cancun Luxury Resort 4*
Number of rooms: 213
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cancun
#12 Romantic Hotel in Cancun
#13 Business Hotel in Cancun
#22 Spa Hotel in Cancun
#26 Top resorts Hotel in Cancun
#27 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Cancun Luxury Resort staff and other travellers.
265 questions
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Questions? Get answers from Sandos Cancun Luxury Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from even side, over patio”
V280BXrosem, 27 May 2017 | Read review
“Rooms with view of beach are great, lovely view!”
snathalyr, 24 May 2017 | Read review
“Balcony Ocean View; 7th floor!”
, 16 May 2017 | Read review
“Ask for a balcony...They don't come with all the rooms”
Sue1816, 14 May 2017 | Read review
“Book from Orbitz/Expedia, you'll get EXTRA VIP services :)”
ellenl803, 10 May 2017 | Read review
5 of 5
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US$319* /night
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Prices are for 1 room, 2 adults
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