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Secrets The Vine Cancun

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Secrets The Vine Cancun
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7,862 Reviews from our TripAdvisor Community

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Showing 6,616: English reviews
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Reviewed today NEW

We stayed at the Secrets The Vine in May and I cannot recommend it enough. The Service, the food, the rooms, the atmosphere everything was outstanding. We used the Spa which in my opinion was overpriced for treatments but the facilities themselves where second to none. The Gym was superb also. My favourite restaurant was the Italians. Overall a SUPERB...

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Thank Mags M
Reviewed today NEWvia mobile

The hotel is absolutely gorgeous and so is the water beach. A good class of guests ranging from what looked like early thirties and older, mostly couples. At times it felt too crowded by the pool so we hung out at the beach most of the time. The room was clean, modern chic and I loved how the restroom and...

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Thank Elen A
London, United Kingdom
Reviewed yesterday NEWvia mobile

I have mixed feelings about this property, the rooms are great went for the club floor junior suite. Nice rooms and spotlessly clean. Never once saw my butler. Club floor pool very nice and solid service. My biggest issues are the inconsistencies in the staff some great others less than useless. Was approached by the crimeshare mob explained had zero...

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Thank jerry123456789
Reviewed yesterday NEW

I stayed at Secrets The Vine Cancun during my birthday week with a friend based on a recommendation I received and it was amazing! The entertainment staff was awesome; Water Aerobics, Tequila Tasting, and poolside games being my favorite. They even remembered my birthday and brought out shots and desserts throughout the day ;) The food choices are also plentiful....

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Thank Nitu S
Reviewed yesterday NEWvia mobile

I would say overall it's a nice adult get away. Just not a fantastic get away. In our opinion no one can stack up to service and experience at Live Aqua Cancun. Pros and Cons. Secrets does not have a swim up bar although the waiters and bar staff are great. Restaurants there were 5 choices. We ate the same...

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Thank Quintus S
Reviewed yesterday NEWvia mobile

This being our 1st trip to an all inclusive resort we were thoroughly impressed. Everyone treats you extremely pleasant. I have never been anywhere where people will go out of their way to make you happy. Our Butler on our floor Esparza was great. he went above and beyond to ensure we had a great stay. Everything was amazing. Highly...

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1Thank Luke P
New York City, New York
Reviewed yesterday NEW

Can't say enough good things about this place. I've been to Cancun countless times, and am kicking myself for not finding this place sooner. We will definitely be repeat customers to this awesome place. Esparza, our Butler made this experience especially special with some surprises for the birthday girl and handling all our needs.

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Thank rudi12017
Reviewed 2 days ago NEWvia mobile

This place has by far exceeded all expectations we had. From the restaurants to the drinks. Our favorite one was definitely the Nebiollo which is Italian food, we have been to Italy before and i can honestly say that it was just as good. The drinks were impressive since they are not wattered down. We have stayed at many hotels...

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1Thank fanaticlover
Reviewed 2 days ago NEWvia mobile

We stayed at The Vine for 7 amazing days. This place is just amazing in every way, the service is what makes this place one of the best resorts in Mexico. The preferred pool and Grill are were very accommodating. Itzel was so nice and fun to see every day. Our butler was Esparza who was always ready for a...

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1Thank sunnydays152
Reviewed 2 days ago NEWvia mobile

The staff at Secrets The Vine is simply amazing at this place. Butler service is great, Esparza was ours and Vladimir covered on his day off. The restaurants are delicious and very fancy. Room service however has some of the best hamburgers and fries that I have ever tasted. Only downfall is the waiting lines for the restaurants, other than...

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Thank ringleaders12

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Escape to the heart of Cancun at Secrets The Vine Cancun. This adults-only, ultra-chic, contemporary resort offers all the indulgences of Unlimited-Luxury(R), starting with 497 modern, elegant guest rooms and suites, 24-hour room service and pool and beach wait service. The 497 graciously appointed guest rooms and suites comes complete with Italian porcelain and teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Laguna Nichupte. All guest rooms and suites are equipped with luxurious amenities including 24-hour room and concierge services,daily refreshed mini-bar, smart TVs and much more. Plus, stay connected with Unlimited Connectivity -offering free WiFi and free calling to the U.S. and Canada and more. The experience continues with limitless access to six gourmet restaurants and top-shelf spirits served at the six modern bars and lounges throughout the resort plus 24-hour dining options allow guests to devour late night bites at The Vine Café or stay in and order room service. Sommelier-led wine tastings with some of the world's finest wine collections with wine pairings and wine education are available for all guests to partake in. The Vine Bazaar, a contemporary and unique centralized venue adorned cozy café, relaxing terrace and more indulgent gourmet fare and beverages. All topped off by an array of exciting live entertainment and the added option to visit nearby participating resorts for a night out with the Sip, Savor & See Dining Experience. Relax by one of three sparkling swimming pools, partake in many of the daily activities that are offered, or enjoy a spa treatment at the exquisite Secrets Spa by Pevonia(R), boldly inspired by cave-like structures and natural cenotes of the area. Hit the links with complimentary greens fees at a nearby championship course, or partake in Sommelier-led wine tastings. Whether you're doing it all or doing nothing at all Secrets The Vine Cancun is the ultra-chic destination to indulge in pure luxury. Secrets The Vine Cancun - Sparkling. Elegant. Bold. ... more   less 

Additional Information about Secrets The Vine Cancun

Address: Blvd. Kukulcan Km. 14.5 | Retorno del Rey, Lot 38 + 38-b, Zona Hotelera, Cancun 77500, Mexico (Formerly Secrets The Vine Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $470 - $1,226 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets The Vine Cancun 5*
Number of rooms: 497
Reservation Options:
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Hotel Style:
#1 Business Hotel in Cancun
#3 Luxury Hotel in Cancun
#3 Top resorts Hotel in Cancun
#3 Spa Hotel in Cancun
#3 On the Beach Hotel in Cancun
#11 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Secrets The Vine Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the upgrade from the lowest price.”
 of 5 bubbles rudi12017, 29 Mar 2017 | Read review
“I would try to stay in a Honeymoon suite or Master suite”
 of 5 bubbles 290barryf, 27 Mar 2017 | Read review
“Get a room above the 21st floor for the best views and access to preferred club”
 of 5 bubbles 199jeremyf, 26 Mar 2017 | Read review
“Almost every room has an ocean view - bring a sound machine or get a white noise app - hallways noisy through door.”
 of 5 bubbles 1melissat, 23 Mar 2017 | Read review
“View from the 26th floor looking North was amazing!”
 of 5 bubbles dennisdD9866HA, 22 Mar 2017 | Read review
5 of 5