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Paradisus Cancun

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Traveller (9402)
Pool & Beach (1957)
Room & Suite (1334)
Overview
Hotel website
Boulevard Kukulcan Km 16.5, Cancun 77500 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Paradisus Cancun
Special Offer: KIDS FREE & MORE!
Hotel deals
Reviews (11,094)
Filter reviews
7,045 results
Traveller rating
4,287
1,714
660
194
190
Traveller type
Time of year
LanguageEnglish
More languages
4,287
1,714
660
194
190
Show reviews that mention
All reviewsmarket grillroyal servicemoleblue agavefamily conciergebali bedsavenue barnaos restaurantyhi spakids zonemain pyramiddinner reservationspersonal butlerocean viewsushibutler servicetacos
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1 - 5 of 7,045 reviews
Reviewed yesterday

Every member of our family of 13 LOVED this resort and especially the Royal Service treatment. Our butler Rode was attentive, friendly and on top of everything we needed. From Felipe the bell boy to the amazing wait staff at the exclusive Royal Service breakfast...More

Thank mariamL9541FA
Hotel's Favourite
Reviewed July 17, 2018

I stayed at this hotel with my mom for a quick 4 day getaway. I highly recommend if you are traveling without children, to upgrade to the royal service. It is worth every penny! Not to mention, the staff is what makes this place brilliant!...More

3  Thank Caitlyn_Alexandra
Response from Jair P, Gerente at Paradisus CancunResponded July 17, 2018

Dear Caitlyn_Alexandra For us your comments are great joy, through this platform, we can know that our team is on the right path in the pursuit of perfection. That is why we thank you for the comments you have left us, I can assure you...More

Reviewed yesterday via mobile

Beautiful clean resort and exceptional customer service. Did not meet one rude employee my entire stay. Rooms were clean and room service came multiple times a day. Had a junior suite room on ocean view side and I would definitely recommend paying extra for the...More

Thank Samantha F
Reviewed 2 days ago

We spent 5 days in this hotel. We have been to other Paradisus hotel. since we're members of the Melia program. The hotel is beautiful, it's really one of a kind. The interrior with all the plants makes it really special. I have never seen...More

1  Thank Natali S
Response from Jair P, Gerente at Paradisus CancunResponded yesterday

Dear Natali S Thanks for these comments. We are glad to know that the days you spent with us were full of good times. I want you to know that your comments are shared with our team to be better every day, so the next...More

Reviewed 2 days ago

Very accommodating, services was excellent and cleanliness. I want thank Armando from restaurant Naos lovely gentlemen wonderful server!I would go back in the future to stay and enjoy more of the place.More

Review collected in partnership with Meliá Hotels International
Thank miissgenii
Response from Jair P, Gerente at Paradisus CancunResponded yesterday

Dear Footprints451645 Thanks for giving us your comments. We are happy that the time you were with us was full of good things. Our team will always be aware of the small details so that you can just relax and enjoy the great wonders that...More

View more reviews
About
Description
Timeless luxury with an avant-garde flair evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Melia Cancun Resort is a 5-star, ...More AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Melia Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Melia Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatan Peninsula, and the privilege and compassion of Gran Melia, premiere Cancun resorts. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
678
Price range
US$221 - US$648 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Cancun Hotel Cancun
,
Cancun Gran Melia
,
Grand Melia Cancun
,
Melia Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Family
,
Romantic
,
Top resorts Hotels
,
Luxury
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
678
Price range
US$221 - US$648 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Cancun Hotel Cancun
,
Cancun Gran Melia
,
Grand Melia Cancun
,
Melia Cancun
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (9,402)
Pool & Beach (1,957)
Room & Suite (1,334)
Dining (852)
Family and Play Areas (123)
Amenities (88)
Business Centre & Event Rooms (35)
Nearby
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Questions & Answers
Ask a question
escd2017
September 20, 2018|
AnswerShow all 2 answers
Response from Samantha F | Reviewed this property |
The beds are charged out, but there is another section right next to that area with chairs and an umbrella that everyone can use at no extra charge.
1
Vote
Stephanie S
September 18, 2018|
AnswerShow all 2 answers
Response from SasaMil | Reviewed this property |
We had no problem booking, you call 0 from the room and they are very helpful. Just decide where you want to eat before and the best time for you.
1
Vote
1fablife1
September 13, 2018|
AnswerShow all 4 answers
Response from Nav1go | Reviewed this property |
We didn't take any significant issue with the food. The options at the breakfast buffet are quite good. We enjoyed Mole, Bana and Market Grill particularly for dinner. The weak link was lunch - burgers and hot dogs dry... More
1
Vote
Room Tips
"make sure you request which bedding you want!!"
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"Get an ocean view"
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"ocean view!"
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"Tip the staff"
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