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Paradisus Cancun

8.0 km from Cancun centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
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8,382 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Cancun
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Showing 5,251: English reviews
Vancouver
Reviewed 3 days ago NEW

Staying at Paradisus Cancun in January left us with tons of happy memories. It was the very first true vacation for my family of three ever since I was pregnant with my son 3 years ago, and it was really a relaxing, hassle-free and enjoyable 7 days. Overall, I give it a 5-star. Here are some more details of what...

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Helpful?
Thank BCtravelerette
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear BCtravelerette For us it is an honor to know that we have been your host All our team is always looking for the improvement of all our services, we have a strong commitment to make you feel as in home and enjoy all the wonders that the Mexican Caribbean has to offer. Hope to see you soon, because remember...

Lewisville, Texas
Reviewed 3 days ago NEW

This hotel is so amazing. The staff was so amazing and they made everything so perfect for us. The food was soooo good. I remember eating tacos after a long night of dancing. They made everything so easy and relazing.

Review collected in partnership with Meliá Hotels International
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Thank sobrinae
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear sobrinae I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. On behalf of all who work here, I want to convey to you my warmest invitation to return with us in the future to enjoy all the wonders that this paradise has to...

Cedar Falls, Iowa
Reviewed 3 days ago NEW

I've been to Dominican Republic Paradisus Palma Real a few times and loved it so I decided to give Cancun Paradisus a shot as well and loved it almost as much. Cancun's Paradisus is much more compact in geography, meaning you don't need golf carts or trains to get around the resort. The food is probably a little better in...

Review collected in partnership with this hotel
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Helpful?
Thank Darin B
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Darin B We are proud to know that our team meets the objective of providing the best to you and your loved ones, be assured that your comments will send to the people who you mentioned, because for us there is no greater reward than being recognized for the hard work we do every day. I want to extend...

manitoba
Reviewed 3 days ago NEW

Feb 13-20. Before we left, there were a lot of great reviews, but most from people who upgraded to RS. We thought in order to have a great vacation we needed to do this as well. Unfortunately, the hotel was sold out and we were unable to upgrade. Well, let me tell you, we would have thought we had upgraded....

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Thank cubaboundmanitoba
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear cubaboundmanitoba It fills us with pride and satisfaction knowing that you could fully enjoy your last vacations. I want to thank you for taking the time to share with the travel community your most recent stay at Paradisus Cancun. We look forward to your visit again in the future to still enjoy the wonders of this beautiful country. Kindest...

Reviewed 3 days ago NEW

Just returned from an 8 night stay at the Paradisus Cancun. This is the third all-inclusive resort that I have stayed visited in Mexico. It is now the best one, and we will return next February. Had a great room in Tower 1 with Royal Service and ocean view. Room was excellent, great accomodations, and impeccable maid service. Only quibble...

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Thank Kman E
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Kman E On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about your most recent stay at our hotel. Our whole team has a strong commitment to our guests; because for us the greatest satisfaction is know that all are taking home...

Reviewed 4 days ago NEWvia mobile

Gaudencio is the best server in Cancun! Ask for him on the breakfast shift at Naos. Treated us like family. He was very accommodating throughout our entire vacation. We were spoiled. Thank you Gaudencio for making our trip memorable.

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Thank Travis M
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Travis M Our whole team has a strong commitment to our guests; because for us the greatest satisfaction is know that all are taking home wonderful memories that it last a lifetime. On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about...

Beacon, New York
Reviewed 4 days ago NEW

Jorge, Eddie and all the waiter staff at the adults only La Palapa Royal Services, Paradisus Cancun are the best at what they do. We will miss them. Also Ruth, Betsy and Jorge at Club Melia, pyramid #1, Paradisus Cancun are the sweetest people you could ever meet. My wife Sally cried the day we had to leave.

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Thank 7355curt
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear 7355curt I would like to take this chance to thank you for sharing with us these lasts experiences at Paradisus Cancún. We hope that in the future you can give us the opportunity to prove that all the improvements are effective Please do not hesitate to contact us for any further information in your next trip to Cancun. Kindest...

Fremont, CA
Reviewed 4 days ago NEW

Before I begin, let me state that we are Melia Vacation Club members, and our experiences are slightly different than regular hotel guests. That said, I will concentrate most of my comments on areas of common interest. Appearance The physical property is lovely. The view from the drive is very impressive, with all 5 pyramids visible. A woman in our...

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11Thank videodude_Fremont
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear videodude_Fremont We are delighted to know that the impression that you had from the hotel now is different, however, our work does not stop there, we are in a continuous improvement to reach perfection and share with you all the wonders that the mexican caribbean has to offer. I want to extend you our warmest invitation to let us...

Boston, Massachusetts
Reviewed 4 days ago NEW

My original booking was for the Iberostar Grand Paraiso in Playa Del Carmen, but I arrived one day early to avoid a storm. Looking for places to stay the night in Cancun, I came across Paradisus which offered an Ocean Front all-inclusive room for $190. Seemed way too good to be true, but I booked it anyways. It wasn't too...

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2Thank jsl898
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear jsl898 I want to take this moment to thank you for comments; for us, our guests are paramount and always a pleasure to know that the work of our partners is recognized and appreciated. Please accept my cordial invitation to stay with us in the near future so you can enjoy all the wonders that our resort has to...

Greensburg, Pennsylvania
Reviewed 4 days ago NEWvia mobile

We just got back from the paradisus Cancun! It was amazing. We had the family concierge service and Maria was wonderful. We were treated so well with Rudolfo and Maria! The kids loved the extra touches... the coloring books, milk and cookies, bathtub filled with balloons!! We loved all the special treats we got too!! Champagne and strawberries, wine and...

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Thank saracbates
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear saracbates Thanks for choosing us as your host hotel and for sharing with us your comments. It fills us with happiness to know that we could be at the level of your expectations and know the efforts of all who work here it's recognized with good reviews and recommending our hotel. I want to extend my most cordial invitation...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $463 - $811 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, BookIt.com, Booking.com, Prodigios Interactivos SA and Jetsetter so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Top resorts Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 On the Beach Hotel in Cancun
#20 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
733 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms either view the ocean or the lagoon. Ocean is preferable, though.”
 of 5 bubbles artp52, 23 Feb 2017 | Read review
“upgrade to royal service and ask for beach front”
 of 5 bubbles jphillips2017, 22 Feb 2017 | Read review
“Best views would be ocean front”
 of 5 bubbles tobytaylor415, 22 Feb 2017 | Read review
“Pyramid 1 was older rooms”
 of 5 bubbles taniap110, 22 Feb 2017 | Read review
“Avoid rooms in Pyramid 3 if you rest early. Rooms in building 2 are much quieter and also closer to kid zone and kid pool.”
 of 5 bubbles BCtravelerette, 21 Feb 2017 | Read review
5 of 5