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Paradisus Cancun

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Traveller (8811)
Pool & Beach (1900)
Room & Suite (1264)
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Overview
  • Excellent65%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
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AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Paradisus Cancun
Offers & Announcements: SUMMER SALE
Hotel deals
Offers from Paradisus Cancun
Offers & Announcements: SUMMER SALE
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (10,514)
There are newer reviews for Paradisus Cancun
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6,676 results
Traveller rating
4,080
1,628
623
177
168
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4,080
1,628
623
177
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171 - 175 of 6,676 reviews
Reviewed April 10, 2018 via mobile

Always greeting his guests with a big smile, Alexander is sure to make your visit more pleasant by exceeding your expectations. He is one of a kind and genuinely cares and ensures you have an amazing time during your stay. As he always says: “excelente”...More

Thank armin j
Response from Jair P, Gerente at Paradisus CancunResponded April 10, 2018

Dear armin j We are more than happy to have filled with good experiences your most recent visit to the Mexican Caribbean. Today our brand stands out as one of the most outstanding in hotel services, thanks to the efforts of our team. Our mission...More

Reviewed April 9, 2018 via mobile

We vacationed at the Paradisus Cancun 3/17-3/24. I traveled with my husband and 10 year old daughter. I want to thank everyone who takes the time to provide valuable & accurate information to future travelers!! I am the lucky person who was sipping their drink...More

2  Thank Corey L
Response from Jair P, Gerente at Paradisus CancunResponded April 10, 2018

Dear Corey L How nice to know that your experience here left good memories for you and your family. Thank you for taking the time to share your comments with us. I want to extend to you the most cordial invitation to return with us...More

Reviewed April 9, 2018

Great service and amazing people.... Food is great and you can't beat the people. Our butler Daniel was great (our second time with him)........ Royal service is worth the money, you get an adults only experience with the option to join everyone else, also the...More

Review collected in partnership with Meliá Hotels International
Thank Ksjmoney
Response from Jair P, Gerente at Paradisus CancunResponded April 10, 2018

Dear Ksjmoney Thank you for sharing with the travel community your most recent experience in our hotel. We are happy to know that the time you spent here was full of good experiences. Thanks to the collaboration of our team you could enjoy the great...More

Reviewed April 9, 2018

The entire staff from the manager to the servers are committed to insuring a wonderful experience. The poolside wait staff was especially helpful in not only insuring we were served promptly but also helped in assisting in some of our tourist inquiries about what to...More

Thank Al D
Response from Jair P, Gerente at Paradisus CancunResponded April 10, 2018

Dear Al D Thanks for these comments. was a pleasure to have you here. I want you to know that these comments will be shared with our team, who will be more than happy to know that their work was well recognized and appreciated. We...More

Reviewed April 9, 2018

We had a great first vacation Cancun last week. It was all because of the people and services of the Paradisus Cancun hotel. Family concierge was such an awesome service, I'm glad we signed up for it. I would say it's a must-have for families...More

Thank Prashanth T
Response from Jair P, Gerente at Paradisus CancunResponded April 9, 2018

Dear Prashanth T I would like to begin by thanking you for the time you took in sharing your most recent experience at the Paradisus Cancun hotel. We are happy to have been able to fill your holiday with good memories thanks to the good...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Free Parking
Free Internet
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$277 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$277 - US$611 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Cancun
#15 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#25 Top resorts Hotel in Cancun
#25 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8811)
Pool & Beach (1900)
Room & Suite (1264)
Dining (822)
Family and Play Areas (117)
Amenities (88)
Business Centre & Event Rooms (17)
Questions & Answers
Ask a question
faeanna
May 20, 2018|
AnswerShow all 2 answers
Response from Brelsu |
I would never take my children under the age of 18-years-old to Cancun.
0
Votes
CilasMom
May 8, 2018|
AnswerShow all 2 answers
Response from Shightower89 |
we got a book and 23 digital pictures for 400$.... Very expensive and they don't give you prints, which kind of sucks.
1
Vote
Room Tips
"Tip workers and be nice to them."
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"A room near the lobby was convenient but sometimes noisy, down the hall was quieter"
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"Every room has a view so you wont be disappointed"
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"Best views looking over the Ocean. All the room entrances faces the Atrium, a nice view filled with tropical..."
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