We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-10-01 2017-10-02
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Cancun

    Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    2017-10-01 2017-10-02
    Lock in the lowest price from our partners
    US$259US$309
    View Deal
    Traveller (7698)
    Pool & Beach (1705)
    Room & Suite (1075)
    The Royal Sands Resort & Spa All Inclusive
    4,323 reviews
    #21 of 176 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,348 reviews
    #12 of 176 hotels in Cancun
     
    Hard Rock Hotel Cancun
    9,741 reviews
    #10 of 176 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,176 reviews
    #13 of 176 hotels in Cancun
     
    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (709 reviews)
    “royal service” (1,342 reviews)
    “blue agave” (440 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Up to 50% off only today
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    The Royal Sands Resort & Spa All Inclusive
    4,323 reviews
    #21 of 176 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,348 reviews
    #12 of 176 hotels in Cancun
     
    Hard Rock Hotel Cancun
    9,741 reviews
    #10 of 176 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,176 reviews
    #13 of 176 hotels in Cancun
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 12 partner sites to see rooms from US$259.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2519eddeec224abe83abb87299bb44d1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":282106,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32475483],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":259,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"2519eddeec224abe83abb87299bb44d1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":309,"lowestMetaPrice":259,"additionalPartner":false,"highestMetaPriceDisplay":309,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":309,"lowestMetaPrice":259,"highestMetaPriceDisplay":309,"hotelName":"Paradisus Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI1MTllZGRlZWMyMjRhYmU4M2FiYjg3Mjk5YmI0NGQxIiwiQUlLIjoiYzA2ODE4NTJhMzY2NGVkYWI1OTllOGQ3YTE1ZTM3OTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$259", "hasDates": true, "hacComplete": true, "contentIdMappings": {"54221050":"TravelocityEWS","32475483":"BookingCom","110561216":"MeliaIB","109225701":"HotelsCom2IB","65686129":"Hotwire","78327045":"PricelineIB","32618078":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (9,420)
    There are newer reviews for Paradisus Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    41 - 45 of 5,934 reviews

    Reviewed 3 weeks ago

    My fiance and I thoroughly enjoyed our stay at Paradisus Cancun. Overall, we were pleasantly surprised by the attention to detail given to keeping the property spotless, and also enjoyed both the buffet (Market Grill) and the restaurants (especially Fuego the Peruvian themed restaurant). The...More

    Thank pr_r19
    Response from Ricardo R, Gerente at Paradisus CancunResponded 3 weeks ago

    Dear user pr_r19 Thank you for sharing your most recent experience with us. It is for me a pleasure and a pride to know that our team lived up to your expectations. I want you to know that there is no more important task for...More

    Reviewed 3 weeks ago via mobile

    This is my 3rd time to Cancun and I was not impressed with my stay here at the Paradisus. I booked online because of the beautiful pictures that I saw and the good reviews that came up. We booked the trip for 4 days. When...More

    3  Thank Ting Ting W
    Response from Ricardo R, Gerente at Paradisus CancunResponded 3 weeks ago

    Dear Ting Ting W Thank you for sharing with us your most recent experience in our hotel. In first place I offer you a cordial apology for the inconveniences that you had during your accommodation, we regret that the high occupancy in the hotel has...More

    Reviewed 3 weeks ago

    Our week at Paradisus Royal Service was very relaxing Our Butler, Edwardo, was very conscious and took care of everything we needed to make our stay a great one, down to the champagne and roses on the bed for our anniversary. Carlos and all the...More

    Review collected in partnership with Meliá Hotels International
    Thank 604larryu
    Response from Ricardo R, Gerente at Paradisus CancunResponded 3 weeks ago

    Estimate user 604larryu Thanks for sharing your comments. It is goos to know that you could enjoy the great amenities that Royal Service has to offer. Our team is always in the best disposition to serve with quality and efficiency. We thank you for recognize...More

    Reviewed 3 weeks ago

    My wife and I traveled here August 19-26. We stayed in the royal service section. The resort was beautiful, the food at the restaurants were very good, and the drinks were top shelf. The staff was great, but there are some standouts I have to...More

    Thank blimpie2
    Response from Ricardo R, Gerente at Paradisus CancunResponded 3 weeks ago

    Dear user blimpie2 Thank you for your comments. We are happy to have been chosen as your host hotel and above all that you have given us the opportunity to pamper you with Royal Service services. I want you to know that our team is...More

    Reviewed 3 weeks ago

    The Royal Service option is the way to go. Our personal concierge Hector was fantastic. He anticipated your needs and followed up to make sure you are satisfied. He really went above and beyond with our entire group. One couple in our group had a...More

    Review collected in partnership with Meliá Hotels International
    Thank UARK
    Response from Ricardo R, Gerente at Paradisus CancunResponded 3 weeks ago

    Dear user UARK, Thank you for sharing your latest experience with us. We are happy to know that you receive a good treatment of our butlers. We hope that in the future we will have the opportunity to have you here again so that you...More

    The Royal Sands Resort & Spa All Inclusive
    4,323 reviews
    #21 of 176 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,348 reviews
    #12 of 176 hotels in Cancun
     
    Hard Rock Hotel Cancun
    9,741 reviews
    #10 of 176 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,176 reviews
    #13 of 176 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$275 - US$706 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #18 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #21 Top resorts Hotel in Cancun
    • #22 Luxury Hotel in Cancun
    • #23 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Prodigios Interactivos SA, Booking.com, Hotels.com, Orbitz, Travelocity, Agoda, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveller (7698)
    Pool & Beach (1705)
    Room & Suite (1075)
    Dining (784)
    Hotel & Grounds (4597)
    Family and Play Areas (114)
    Bathroom (79)
    Business Centre & Event Rooms (16)
    Nearby
    Sponsored by:
    JW Marriott Cancun Resort & Spa
    4,348 reviews
    .49 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,176 reviews
    .32 km away
     
    Hard Rock Hotel Cancun
    9,741 reviews
    .70 km away
     
    The Royal Sands Resort & Spa All Inclusive
    4,323 reviews
    1.70 km away
     
    Nearby Restaurants
    Maki Taco
    341 reviews
    .69 km away
    Restaurante Careyes
    278 reviews
    .07 km away
    The White Box
    710 reviews
    .67 km away
    Tempo by Martin Berasategui
    939 reviews
    .05 km away
    Nearby Attractions
    Museo Maya de Cancun
    1,920 reviews
    1.21 km away
    Flamingo Mall
    27 reviews
    .05 km away
    Xenotes Oasis Maya
    1,975 reviews
    1.27 km away
    Manta Divers Cancun
    703 reviews
    1.27 km away
    Questions & Answers
    Get quick answers from Paradisus Cancun staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "The hotel has lagoon view and Ocean View I recommend Ocean view."
    Read review
    "Ocean view is awesone"
    Read review
    "Ocean Views are Fantastic!!!"
    Read review
    "Lagoon view rooms are quieter than ocean view rooms if you are in building 2, 3 or 4"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing