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Paradisus Cancun

Melia.comUS$176*
View Deal
#21 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
02/04/2017 03/04/2017
1 room 2 adults 0 children
US$379*
US$176*
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US$235*
US$280*
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Paradisus Cancun
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8,561 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Cancun
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Showing 5,379: English reviews
Bloomfield Hills
Reviewed 1 December 2016

Spent four nights with our 11 year old grandson. Family Concierge well worth it. Our "Butler" Alexander was terrific and very responsive. Yes, the cell phones to contact the Butler do not always work well, but it was no big deal. Check in with Family Concierge was quick as was check out, and the lounge with a small pool table...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Lane Pine P
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Lane Pine P Thank you for sharing with us such a detailed review of our services. It is for us an honor to be your hosts during your vacation in Cancun, today we are considered one of the best destinations for vacation and our hotel must be up to all these expectations. Glad you could enjoy Family Concierge services,...

Chicago
Reviewed 1 December 2016

The hotel is large, very pretty and all of the staff are so friendly. We got married here, the wedding and spa were amazing and the resort made it easy to organize for all of our wedding guests. The baby and kids zones are awesome and our butler Fernanda could not have been better! We will be back for future...

Review collected in partnership with this hotel
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1Thank E4291GYashleyb
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear E4291GYashleyb Thanks for choosing us as your host hotel and for sharing with us your comments. It fills us with happiness to know that we could be at the level of your expectations and know the efforts of all who work here it's recognized with good reviews and recommending our hotel. I want to extend my most cordial invitation...

Indiana
Reviewed 30 November 2016

This hotel was PERFECT for the family. We stayed 5 nights over Thanksgiving, and met with extended family (total of 9 of us). The vacation was not without some hiccups, but overall- it was absolutely wonderful and well priced with children. We have stayed in Cancun several times, and I would come back here with the kids. Pros 1- Gorgeous...

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1Thank ilovestats
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear ilovestats Thank you for sharing with the traveling community your experience at Paradisus Cancun hotel. We are very happy to know that the time you were with us enjoyed it to the fullest. Today we are one of the most prestigious accommodation options in Cancun, because thanks to the efforts of our great team and the recommendations of our...

Reviewed 29 November 2016

Interesting architecture,good location, manicured gardens and a lot of vegetation inside of the pyramids give a unique feeling to the resort. Decent food and a lot of options for dinner reservations are just one phone call away. The lounge area is nice but small for the shows performed every night . I'm sure the resort can find a better solution...

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Helpful?
Thank c-florian
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear c-florian Thank you for sharing with the traveling community your most recent experience at the Paradisus Cancun hotel. We are delighted to know that you could fully enjoy your vacation with your family. Our goal is always to provide the best service for you and your loved ones and we are happy to know that we have done the...

Blainville, Canada
Reviewed 29 November 2016

We stayed at Paradisus Cancun and loved the nice look of this hotel. We got great service from Family Concierge, especially Gabriel Our favourite meal was the Tapas at the Vento and we got extraordinary service for our waiter, Carlos. The beach is awesome. Rooms are OK

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1Thank Me T
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Me T I want to thank you for taking the time to share with us your most recent experience at Paradisus Cancún. For us it is an honor to know that we have been your host in many different occasions, and we are proud that in each and every one of those times, we meet our goal, your total...

Montreal
Reviewed 28 November 2016

Every time I come to Cancun I always end up here. The place is just beautiful the food amazing the accommodations and views are superb but the best part the staff will bend over backwards to make your stay as enjoyable as possible. You will never be disappointed here. Regards

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Helpful?
Thank Cocobpete
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Cocobpete I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. We are proud to know that our team meets the objective of providing the best to you and your loved ones, because for us there is no greater reward than being recognized for...

Canada
Reviewed 28 November 2016

My Husband and I and a group of friends traveled to Paradisus the 1st week of Nov. When we arrived it was Dark out. Walked into the Hotel, the smell was overwhelming(too much essential oils and the incense have to go!) Check in was fast,but then we sat down with this lady telling us about the hotel, which was great....

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Helpful?
Thank shelley T
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear shelley T I want to thank you for taking the time to share with the travel community your most recent stay at Paradisus Cancun. It fills us with pride and satisfaction knowing that you could fully enjoy your last vacations. As you mentioned our team will always be with the greater willingness to help you, they are perfectly able...

Reviewed 28 November 2016

Staff was amazing, service was fast, food was good. The beach and pool are beautiful. Some suggestions - make dinner reservations a day early as they fill up fast. Grab your chairs on the beach or by the pool EARLY, they are all gone by about 9am. I'd suggest booking your excursions ahead of time as the prices are slightly...

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Helpful?
Thank Beth B
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Beth B On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about your most recent stay at our hotel. Our whole team has a strong commitment to our guests; because for us the greatest satisfaction is know that all are taking home...

Reviewed 27 November 2016

Anyone thinking about having their wedding at Paradisus Cancun. We just came back a couple days ago from having our wedding at Paradisus Cancun Resort and I felt as if I needed to share our experience for anyone who is planning on doing the same. The experience and service is not what I expected compared to other destination weddings that...

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Helpful?
3Thank Golnar L
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Dear Golnar L First and foremost thank you for taking the time to write us your comments about your stay at our resort, it's very important to highlight that we take into account every one of them to improve in every way. We are truly sorry for the inconveniences you experienced with the hotel layout and room facilities, we will...

Calgary, Canada
Reviewed 27 November 2016 via mobile

Thank you Paradisus Cancun for an amazing first trip to Cancun, Mexico! If you are looking for a well maintained, friendly staffed, attentive resort to stay at in Cancun then Paradisus should be your choice! I was here with three of my girl friends for a girls trip and we had an amazing time! We weren't sure at first if...

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1Thank Islandgirl517
Ricardo R, Gerente at Paradisus Cancun, responded to this review

Appreciable Islandgirl517 Thank you for taking the time to share with us your most recent experience in the Mexican Caribbean and for share it with the TA community. We hope to be able to receive you again in this your house Paradisus, for us there is no greater reward than to know that our work makes a difference and is...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Timeless Luxury with an Avant-Garde Flair Evocative of an ancient Mayan civilization; lavish architecture that rises into the sky and slips back into the sandy Cancun shore. Gran Meliá Cancun Resort is a 5-star, AAA 4-diamond beachfront resort, voluminous as it is elegant, decadent as it is distinguished. Gran Meliá Cancun's five majestic pyramids decorate this timelessly-tropical scene, revealing a backdrop of the Caribbean Sea. Four spectacular pools, luxurious guestrooms, dining and the hotel's renowned YHI Spa, one of the most prestigious in the world, are only a taste of a bold collection of services and amenities offered at this sleek, seductive and luxurious Cancun resort paradise. Positioned, carefully, in Cancun's Hotel Zone, Gran Meliá Cancun luxury hotel is within 5 minutes from the city's premier shopping centers, 15 minutes from the International Airport, and immediate proximity to the downtown and many exciting entertainment venues. A 9-hole, par 3 executive golf course, three lavish pools, and the signature YHI Spa offer the discerning guest a definitive means to leisure. Experience a hotel that radiates the beauty of the Yucatán Peninsula, and the privilege and compassion of Gran Meliá, premiere Cancun resorts. ... more   less 

Additional Information about Paradisus Cancun

Address: Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $417 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Cancun 4.5*
Number of rooms: 678
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, Hotels.com, Travelocity, BookIt.com, Expedia, Despegar.com and Jetsetter so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Cancun Hotel Cancun
Cancun Gran Melia
Grand Melia Cancun
Melia Cancun
Hotel Style:
#7 Business Hotel in Cancun
#18 Family Hotel in Cancun
#19 Romantic Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 Luxury Hotel in Cancun
#21 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Cancun staff and other travellers.
781 questions
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Questions? Get answers from Paradisus Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“oceanview room”
 of 5 bubbles andreacH5132BQ, 22 Mar 2017 | Read review
“Ocean view costs more but our junior suite facing the lagoon was excellent.”
 of 5 bubbles , 21 Mar 2017 | Read review
“very clean. ask for ocean view, it is worth it. try to stay in adults only area, it is quieter. all the noise was in the 3rd building ( music till 2 am)”
 of 5 bubbles jomarieb139, 20 Mar 2017 | Read review
“Ocean view sun up and beautiful, but bay side equally nice with gorgeous sunsets!”
 of 5 bubbles Ed2travel666, 20 Mar 2017 | Read review
“If you overlook the lagoon be sure to catch a sunset.”
 of 5 bubbles mfairy2016, 20 Mar 2017 | Read review
5 of 5
Melia.com
US$176* /night
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Booking.comUS$235
Hotwire.comUS$280
TripAdvisorUS$176
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Prices are for 1 room, 2 adults
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