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    Paradisus Cancun

    Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$127
    US$428
    US$302
    US$355
    US$422
    Traveller (7162)
    Pool & Beach (1406)
    Room & Suite (956)
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    Overview

    • Excellent63%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (655 reviews)
    “royal service” (1,240 reviews)
    “mole” (518 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    Free Internet
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Up to 35% off only today
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 2 weeks ago

    The upgrade Royal Service was the right thing, all the amenities and the service of the people that work there, you feel like in family, it was excellent, you have to go there, it's worth every penny I pay.More

    Helpful?
    Response from Ricardo R, Gerente at Paradisus Cancun

    Dear Jesus U I want to extend you my warmest gratitude for sharing with us the wonderful moments that you lived in your recent vacations in Paradisus Cancun. On behalf of all who work here, I want to convey to you my warmest invitation to...More

    Reviewed 2 weeks ago

    Jan. 21st 2017 -2 weeks. Hotel lovely, staff very pleasant and food first class. Swimming pool freezing, and sea very fierce! Upgraded Hotel suite in Pyramid 3 - FAR TOO NOISEY, day and until very, very late!!! Poolside FAR TOO NOISEY No where quiet to...More

    Helpful?
    Response from Ricardo R, Gerente at Paradisus Cancun

    Dear Jkrob2013 We are more than happy to know our members are enjoying the greatest facilities that our resort has to offer. And I would like to take this chance to thank you for sharing with us these lasts experiences at Paradisus Cancún. Believe me...More

    Reviewed 3 weeks ago via mobile

    Apart from the check-in process being a complete disaster, the Paradisus was fantastic. Check in was understaffed and not prepared to receive the amount of guests on a Saturday. We thoroughly enjoyed the food selections and our nightly bar ritual. Christian and Luís took very...More

    Helpful?
    Response from Ricardo R, Gerente at Paradisus Cancun

    Dear MommyLovesChanel We are proud to know that our team meets the objective of providing the best to you and your loved ones, be assured that your comments will send to the people who you mentioned, because for us there is no greater reward than...More

    Reviewed 3 weeks ago

    Checkin experience was awful as many miscommunications ruined our first impression of the hotel. We will be staying at a different resort in Cancun, as Paradisus Cancun was very disorganized. However, Paradisus Punta Cana is fabulous!!More

    Review collected in partnership with Meliá Hotels International
    Helpful?3  
    Response from Ricardo R, Gerente at Paradisus Cancun

    Dear 374kristene I want to thank you for taking the time to share with the travel community your most recent stay at Paradisus Cancun. It fills us with pride and satisfaction knowing that you could fully enjoy your last vacations. As you mentioned our team...More

    Reviewed 3 weeks ago

    Great stay at this property. Stayed in Royal Service Adults Only section. Had a beautiful ocean view room. The pool and beach area are wonderful. Service was great! Recommend Tempo Restaurant for dining.More

    Review collected in partnership with Meliá Hotels International
    Helpful?
    Response from Ricardo R, Gerente at Paradisus Cancun

    Dear robynm212 On behalf of all who make up the team of Paradisus Cancun I want to thank you the time invested in sharing with us your comments about your most recent stay at our hotel. Our whole team has a strong commitment to our...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$305 - US$575 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #18 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #20 Top resorts Hotel in Cancun
    • #21 Luxury Hotel in Cancun
    • #22 On the Beach Hotel in Cancun
    Photos
    Traveller (7162)
    Pool & Beach (1406)
    Room & Suite (956)
    Dining (637)
    Nearby
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    Nearby Restaurants
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    Questions & AnswersAsk a question
    Kristy V
    My family and I are planning a trip to Paradisus Cancun. We want to make sure there is enough entertainment throughout the day and in the evenings. What entertainment is provided at this resort? Thanks!
    27 April 2017|
    What is your answer?
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    Richt2uSanMateo
    We will be staying at the resort starting on May 27. There will be seven of us, so what kind of transportation would be recommended to get us to and from the airport? Thank you
    27 April 2017|
    What is your answer?
    Posting guidelines
    Submit
    Janine T
    Traveling in June with a 1 year old and 9 year old. I'm wondering which building/room is best to stay in with small children?
    27 April 2017|
    Answer
    Response from danp4006 | Reviewed this property |
    Unfortunately I have no idea. I don't have kids, so it's not something I look for in a hotel. I will say if you've got young children, ask for a room away from the main entertainment area as it's noisy from 8pm-1030pm with... More
    1
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    Room Tips
    "Pay extra for ocean view - lagoon view was actually a roof and McDonald's."
    Read review
    "The best rooms are for members of Club Melia, they arfe not standard rooms but spacious with kitchens and..."
    Read review
    "Look for building 2 or 3. A lower floor might be better for room size."
    Read review
    "Families should try to stay on the side with family concierge as the pool on that side is quieter and does..."
    Read review