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    Paradisus Cancun

    Boulevard Kukulcan Km 16.5, Cancun 77500, Mexico
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    US$583
    US$366
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    US$436
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    Traveller (7497)
    Pool & Beach (1482)
    Room & Suite (978)
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    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “market grill” (688 reviews)
    “royal service” (1,306 reviews)
    “blue agave” (423 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Cancun
    Offers & Announcements: Just Go Offer
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    Sandos Cancun Lifestyle Resort
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    #28 of 175 hotels in Cancun
     
    Beach Palace
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    Dreams Sands Cancun Resort & Spa
    4,026 reviews
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    GR Caribe by Solaris
    3,137 reviews
    #25 of 175 hotels in Cancun
     
    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,170)
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    There are newer reviews for Paradisus Cancun
    See the most recent reviews

    591 - 595 of 5,778 reviews

    Reviewed 11 February 2017

    Coming back July 2017 for my husbands birthday celebration I have booked 4 rooms but would like to see if there are additional discounts we can have Bringing our three grown children And their kids Please call us if there additional discountsMore

    Review collected in partnership with Meliá Hotels International
    1  Thank Letty G
    Response from Ricardo R, Gerente at Paradisus CancunResponded 12 February 2017

    Dear Letty G It is a pleasure to have you with us and I want to take this opportunity to thank you for the good comments you have left us, I can assure you that we will share them with our colleagues. We hope that...More

    Reviewed 11 February 2017 via mobile

    Stayed February 4-11 with wife. Very well kept facility with easy access from our 3801 room in the central building. Room was very clean with a good mattress unlimited hot water and a perfect view from the balcony. Lots of steps but very manageable. We...More

    Thank Sal23859
    Response from Ricardo R, Gerente at Paradisus CancunResponded 12 February 2017

    Dear Sal23859 Thank you for sharing with the traveling community your experience at Paradisus Cancun hotel. We are very happy to know that the time you were with us enjoyed it to the fullest. Every day our task is seeking improvements and to implement programs...More

    Reviewed 11 February 2017

    An amazing resort with friendly staff, beautiful property, delicious food and gorgeous rooms! Can't wait to visit again. We were here with a large group and the staff made our stay as comfortable as possible and always with a smile.More

    Review collected in partnership with this hotel
    1  Thank Melissa D
    Response from Ricardo R, Gerente at Paradisus CancunResponded 12 February 2017

    Dear Melissa D Thank you for sharing with us your most recent visit to the Mexican Caribbean. We are proud to have been part of the great moments that you lived alongside your loved ones. On behalf of the great family paradisus I extend the...More

    Reviewed 10 February 2017

    Had an awesome stay at this fabulous resort! Stayed Jan 23 to Jan 30/17. Upgrade to the royal service and ask for Daniel he is amazing. Don't listen to the negative reviews this is a 5 star resort and they treat you like royalty, they...More

    Thank jcspar
    Response from Ricardo R, Gerente at Paradisus CancunResponded 5 March 2017

    Dear jcspar On behalf of all who make this great team I want to thank you for share your comments, It's an honor for us be part of the greatest memories that you have from this place. I want to take this opportunity to tell...More

    Reviewed 10 February 2017

    The property is gorgeous. Incredible views and easy access to,the pools and beach. The staff was super friendly and hard working. The meals in all of the restaurants were excellent. The excursions staff were knowledgeable and friendly without being pushy. Tons of little things done...More

    Thank richardy91
    Response from Ricardo R, Gerente at Paradisus CancunResponded 11 February 2017

    Dear richardy91 Thank you for sharing with the traveling community your experience at Paradisus Cancun hotel. We are very happy to know that the time you were with us enjoyed it to the fullest. Please do not hesitate to come back with us in the...More

    Sandos Cancun Lifestyle Resort
    4,166 reviews
    #28 of 175 hotels in Cancun
     
    Beach Palace
    5,966 reviews
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    4,026 reviews
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    GR Caribe by Solaris
    3,137 reviews
    #25 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Free Internet
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$276 - US$637 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Business Hotel in Cancun
    • #18 Family Hotel in Cancun
    • #19 Romantic Hotel in Cancun
    • #22 Top resorts Hotel in Cancun
    • #23 Luxury Hotel in Cancun
    • #24 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 678
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Prodigios Interactivos SA, Booking.com, Orbitz, Expedia, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com, HotelQuickly, Cancelon and Hotwire so you can book your Paradisus Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Melia Cancun Hotel Cancun ,
    • Cancun Gran Melia ,
    • Grand Melia Cancun ,
    • Melia Cancun
    Add Photo Photos
    Traveller (7497)
    Pool & Beach (1482)
    Room & Suite (978)
    Dining (654)
    Hotel & Grounds (4405)
    Family and Play Areas (114)
    Bathroom (76)
    Business Centre & Event Rooms (16)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Michellebest21
    26 July 2017|
    Answer
    Response from rzolt | Reviewed this property |
    We go to Cancun at least once a year and stayed at Paradisus 8 times. Based on our experience I would say US dollars are appreciated. When we were there in February the exchange rate was just under 20 pesos per dollar and... More
    0
    Votes
    Giuseppina D
    25 July 2017|
    AnswerShow all 2 answers
    Response from rzolt | Reviewed this property |
    Yes.
    0
    Votes
    Giuseppina D
    24 July 2017|
    AnswerShow all 6 answers
    Response from rzolt | Reviewed this property |
    I read the same article about the issues at a few resorts in Cancun and Riviera Maya (which is almost an hour from Cancun Hotel Zone). We've stayed at Paradisus 8 times and have never heard of such problems occurring there... More
    0
    Votes
    Room Tips
    "Upgrade to Royal Service."
    Read review
    "Ask before you book!! Rooms are small."
    Read review
    "Ocean view rooms offer the best view"
    Read review
    "If you arrive early, you can request an Oceanside view. But the bay side is just as beautiful for spectacular..."
    Read review
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