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Hotel Riu Palace Las Americas

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#18 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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6,082 Reviews from our TripAdvisor Community

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Showing 4,862: English reviews
Reviewed yesterday NEWvia mobile

Great hotel, staff, food, beach and pools. I did enjoy the hotel and it's location is perfect. The beds and pillows are horrible. I was shocked based on the rest of the hotel. The new restaurant style of not having reservations was a big plus. The staff is great very friendly.

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Helpful?
Thank Mohamed A
Chicago
Reviewed yesterday NEW

hotel is clean with outstanding food choices and friendly staff. This hotel has lots of younger party people which is fine. Our concern with that was the all night partying yelling and disregard for other hotel guests. The walls and everything are paper thin so you can hear everything that goes on outside. Their theatre is outside so in your...

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Helpful?
Thank JudiLynn
Ogden, UT
Reviewed 2 days ago NEWvia mobile

Returned home today after 5nt stay. This was my first ever Cancun trip, as well as all inclusive. Enjoyed every bit of it. Hotel was dated but clean, and all facilities were put together well. Nicely decorated and everything was easy to find. My take on a few things... Rooms: I read a few reviews prior to going mentioning mildew...

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1Thank jeffl2375
Reviewed 2 days ago NEWvia mobile

I gave this hotel 5 stars. It's wonderful and located in a really convenient spot for the Cancun nightlife, unless you go to the rural city area for nightlife. I ventured a few of the hotels nearby and it's the best....even the locals say the same. As a customer, your issues and concerns are addressed right away. Staff is amazing...

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Thank JayT08
Jacksonville, Florida
Reviewed 2 days ago NEW

All the liquor you can drink and food at every turn is a great recipe for unadulterated fun! The staff is more than willing to assist when and where ever they can. Pro tip: skip the 24hr food room if you can. This is the one place they kinda do not pay attention to. The food is like all microwave...

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Thank defazeo f
wales
Reviewed 2 days ago NEW

My husband and I have just returned from an amazing 2 week holiday at the R.P.L.A. We have stayed in many beautiful hotels but was bowled over by the first impression of this hotel. The check in staff was so helpful and after a glass of champagne we were in our room in no time. Large room with all amenities...

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2Thank lynfaWales
New London, Minnesota
Reviewed 2 days ago NEW

There are so many great things about this resort, I don't know where to start! We got an immediate upgrade to our room, and loved the size, layout and view! Every single staff member was amazing, from the front desk to every bar to every restaurant and everything in between! If you wanted to be on the beach, and you...

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1Thank Laura M
Lethbridge, Canada
Reviewed 3 days ago NEW

It is our first time to Cancun and to an adult only all inclusive. After just about 8 hours the first impression is wonderful. Check in was easy. The rooms are really quite nice, we have an ocean view junior suite. And the best thing -- at least coming down from Alberta, Canada in the depth of winter is that...

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2Thank David H
Fairmont, West Virginia
Reviewed 3 days ago NEW

A group of 10 people went Jan 2017. I picked the resort from apple vacations and the reviews from trip advisor. In my opinion this has to be top 3 in Cancun. The resort was spectacular, the pools were amazing, the staff kept every single area impeccable! If you tip well and I do, you will have a much easier...

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2Thank AdamReev
Reviewed 3 days ago NEWvia mobile

There are so many positives, it will be difficult to name them all. I found the resort has a perfect mixture of party environment but also activities for those looking to relax. The staff is always cleaning, hotel is very clean. The food was pretty good, Black and White was our favorite restaurant. Staff is very friendly and go out...

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Helpful?
2Thank Adriel P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $381 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
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Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#16 Spa Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#18 On the Beach Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Las Americas staff and other travellers.
411 questions
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Stratford, Ontario, Canada
6 months ago

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Questions? Get answers from Hotel Riu Palace Las Americas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No kids, adults only here.”
 of 5 bubbles defazeof, 22 Jan 2017 | Read review
“A view to the ocean is really what you want!”
 of 5 bubbles 172davidh, 21 Jan 2017 | Read review
“Get an oceanfront room.”
 of 5 bubbles AdamReev, 21 Jan 2017 | Read review
“Would recommend the sea view but we had the outside room facing another resort and were happy.”
 of 5 bubbles frankpV6598PZ, 17 Jan 2017 | Read review
“We don't have a poolside view but we didn't mind as we still get the sun on the balcony”
 of 5 bubbles 400beverleyh, 17 Jan 2017 | Read review
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