We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Riu Palace Las Americas

#16 of 181 Hotels in Cancun
Certificate of Excellence
02/04/2017 03/04/2017
1 room 2 adults 0 children
Compare best prices from top travel sites
Management photos
Hotel Riu Palace Las Americas
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,248 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,998: English reviews
Start your review of Hotel Riu Palace Las Americas
 Click to rate
Reviewed yesterday NEWvia mobile

From staff to food to entertainment and views, etc. it was simply amazing. The staff is unbelievable. The view and setup of hotel is breathtaking and you'll have so much fun here. I researched long and hard for the perfect getaway for me and my husband. We wanted to try a RIU and seen this hotel had amazing comments so...

 Report
Helpful?
2Thank Christina G
Reviewed 2 days ago NEW

This was my 4th trip to Cancun and absolutely my favorite all inclusive so far. I always rely on reviews to make my hotel choice, so I hope this helps someone make their decision! I have stayed at ME Cancun, Secrets Silversands, and Sandos Playacar (in Playa Del Carmen) prior to this. Riu Palace beats them all for sure! The...

 Report
Helpful?
8Thank Christi M
Russellville
Reviewed 2 days ago NEWvia mobile

Where to start...the food was amazing. Our group has some pretty high standards and we were all very happy with the food. Italian and Mexican were just ok, but the buffet, fusion, steak house, and Japanese restaurants were all fantastic! Rooms are nice, a/c worked great, WIFI is strong virtually anywhere on the premises, great staff, plenty of activities, etc....

 Report
Helpful?
7Thank ezelong
Reviewed 3 days ago NEWvia mobile

This is my second time visiting the Riu Palace Las Americas in Cancun, Mexico. My experience here has been nothing short of AMAZING! From the minute you walk in with a champagne toast, the beautiful scenery, and finally the staff! Everyday their staff goes above and beyond to keep their guests entertained and happy! throughout the day the staff engages...

 Report
Helpful?
6Thank Jennifer M
Reviewed 3 days ago NEWvia mobile

Second time there and the entertainment staff make our trip each time!! We have such a good time with them at the pool and when we go out. The shows are very entertaining to watch at night they put on great performances. Hotel is clean and staff is very friendly. We will be returning next year !!!

 Report
Helpful?
4Thank Danielle M
Syracuse, New York
Reviewed 3 days ago NEW

This was an awesome adults only vacation. Our room was on the 5th floor with a great view of the Caribbean Sea. The buffet was the best we've ever had and we ate at all of the restaurants there. Our favorite was the Black and White, a steak house in the open air. We actually ate there twice. The hotel...

 Report
Helpful?
2Thank CWbaker67
Sioux Falls, South Dakota
Reviewed 4 days ago NEWvia mobile

Just returned from a 6 night at the Riu Palace. Everything was excellent. Staff was friendly and the atmosphere fun. Food Wes fantastic. We visited the Riu club next door one afternoon and we had a great time there also. I would say the the Riu Palace would tend to be a touch bit older crowd.

 Report
Helpful?
1Thank trailfam
Reviewed 5 days ago NEWvia mobile

So disappointed... so much money and this resort is the worst. The motel smells of mold and is very outdated. It says ADULTS ONLY, but be prepared to deal with alot of teeny boopers on spring break. Everyone is crowded and on top of each other on the beach. Went to an adult all inclusive in the Dominican last year...

 Report
Helpful?
4Thank Bonnie T
Saco, Maine
Reviewed 6 days ago NEW

As someone who works in the hospitality industry, the Riu Palace Las Americas in Cancun was without doubt the most incredible place I have ever stayed, while on vacation. The hotel itself was like a palace, beautiful interior as well as exterior. Speechless at the view of the pool with the turquoise ocean behind it. There were numerous restaurants on...

 Report
Helpful?
5Thank ape702017
Reviewed 6 days ago NEWvia mobile

Only been here 3 days and so far so good! Luis at the front desk got our room taken care of, I had request corner room 3 months then 1 week before visit but got booked in regular jr. Suite with ocean view. While he could not get me in the corner room.that day, he was able to reserve it...

 Report
Helpful?
4Thank craig p

7,717 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (7495)
Viewed
Hotel & Grounds (1567)
Viewed
Room/Suite (765)
Viewed
Pool/Beach Area (1540)
Viewed
Dining (530)
Viewed
View from Room (523)
Viewed
Bathroom (78)
Viewed
Family/Play Areas (36)
Viewed
Business Centre/Function Rooms (28)
Viewed
1:11
Videos (1)
Viewed
Other (2427)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (183)
Viewed
Aerial Photography (40)
Viewed
Amenities (7)
Viewed
Beach (3)
Viewed
Jacuzzi Suite (33)
Viewed
Junior Suite w/ Balcony (24)
Viewed
Pool (16)
Viewed
Dining (17)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (3)
Viewed
Room/Suite (5)
Viewed
Dining (14)
Viewed
Pool/Beach Area (4)
Viewed
Other (3)
02/04/2017 03/04/2017
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.4 km away
Hotel Riu Palace Peninsula
0.2 km away
Hotel Riu Cancun
Hotel Riu Cancun
#29 of 181 in Cancun
9,586 reviews
1.4 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,569 reviews
Show Prices
Show Prices
Show Prices
5.7 km away
Secrets The Vine Cancun
6.5 km away
Paradisus Cancun
Paradisus Cancun
#21 of 181 in Cancun
8,568 reviews
0.3 km away
Dreams Sands Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
* Located in "Corazone", Cancun???S resort area * On the beachfront * Complimentary sun loungers on the hotel???S private beach * 8-storey building * 100 m/325 ft. To Hotel Riu Cancun * 120 m/390 ft. From a shopping centre * 10 km/6.2 Miles from downtown Cancun * 20 km/12.5 Miles from the airport * Credit cards accepted: MasterCard, Amex, Visa ... more   less 

Additional Information about Hotel Riu Palace Las Americas

Address: Boulevard Kukulcan, Km 8.5, Manzana 50 | Lote 4, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $383 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Las Americas 4*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Despegar.com, Hotels.com and Jetsetter so you can book your Hotel Riu Palace Las Americas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Cancun
Cancun Riu Palace
Riu Las Americas Cancun
Hotel Riu Palace Las Americas Cancun
Riu Palace Las Americas Hotel
Las Americas Cancun
Hotel Style:
#14 Romantic Hotel in Cancun
#15 Top resorts Hotel in Cancun
#15 Spa Hotel in Cancun
#16 On the Beach Hotel in Cancun
#16 Luxury Hotel in Cancun
#20 Family Hotel in Cancun
#28 Business Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Las Americas staff and other travellers.
484 questions
Ask a question

See all questions (484)

Questions? Get answers from Hotel Riu Palace Las Americas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The location of the hotel is ideal. Most rooms have some type of ocean view.”
 of 5 bubbles CWbaker67, 22 Mar 2017 | Read review
“Make sure you find out where your room is in location to the open air lounge”
 of 5 bubbles 734mula, 19 Mar 2017 | Read review
“Higher floors have better views. Although musty, very nice architectural style.”
 of 5 bubbles willieo2m, 16 Mar 2017 | Read review
“Pay for the upgrade - we did not and it was an OK side view of ocean you had to lean over to see.”
 of 5 bubbles 355kimberlyf, 14 Mar 2017 | Read review
“ask for a room on a floor without "smoking" rooms.”
 of 5 bubbles artemn700, 13 Mar 2017 | Read review
5 of 5
Check these sites for availability
Despegar.com
Hotels.com
Jetsetter
*Disclaimer
Prices are for 1 room, 2 adults
Change dates