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NIZUC Resort and Spa

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$512*
US$400*
Great Deal
US$510*
US$510*
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NIZUC Resort and Spa
NIZUC Resort and Spa
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2,096 Reviews from our TripAdvisor Community

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Showing 1,572: English reviews
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Lisle, Illinois
Reviewed yesterday NEW

Somehow your resort gives an impression of a concrete monster-with the the buildings looking more like an eye sore Service was excellent Having traveled worldwide and having stayed in upscale resorts ,this is not worth its value

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Thank Vinod M
Reviewed yesterday NEWvia mobile

The moment you enter into this resort you do not have to go anywhere else. The staff are fantastic and very respectful of your space. They know you by name and pamper you to your every wish. Well done to the management on their customer service training. The rooms are spectacular, the beds are extremely comfortable and the view of...

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Thank Mark G
Orlando, Florida
Reviewed 5 days ago NEWvia mobile

I've traveled quite a bit and have been to many nice resorts but this is by far the nicest resort and property I've have ever seen or stayed at! When you arrive you are greeted by an amazing staff that go out of their way to make sure you have an amazing stay, the resort was beautiful but the staff...

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Helpful?
Thank Daniel V
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Daniel V, Thank you so much for sharing your recent experience at NIZUC Resort & Spa. Your review is very important to us. We deeply appreciate your kind words about our staff and services. We work hard every day to provide all of our guests with a memorable experience. We would also like to thank you for your comments...

Bristol, United Kingdom
Reviewed 5 days ago NEW

This resort is really close to the airport which is quite handy if you don't like long drives after your flight. The property is quite big and the room I stayed was massive, I wish I had more time to enjoy it. The view was breathtaking. Best Breakfast I had in Mexico was at this Hotel, the omelette was delicious....

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Helpful?
Thank Gisele M
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Gisele M, Thank you so much for takingn the time to review your recent experience at NIZUC Resort & Spa. We are glad to hear that you have enjoyed your stay such as our facilities, suite, outdoor activities and gastronomy. We hope to welcome you again very soon and provide you with another memorable NIZUC experience. Please receive my...

Reviewed 6 days ago NEWvia mobile

Love the venue, love the staff, love the dedication to excellence. Just, wow! Spacious resort and so intimate. Food outstanding, gym high quality. Staff cannot do enough to make you comfortable. Excited to come back!

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Helpful?
Thank Sandi S
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Sandi S, We deeply appreciate you taking the time to share your kind comments about NIZUC Resort & Spa. It is a pleasure to hear that you have enjoyed our facilities, gastronomy and specially our services. Hope to have you staying with us again very soon. Please receive my best regards, Jaime Jaramillo General Manager

Sao Paulo, SP
Reviewed 6 days ago NEW

Be prepared to be spoiled during all your stay, simply the best service I've ever received in my life. Perfect for couples, Ocean Suite is very romantic. You must try the Asian restaurante, Peking Duck is highly recommended.

Review collected in partnership with this hotel
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Helpful?
Thank Liv_Rez
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Liv_Rez, Thank you for your kind review about NIZUC Resort & Spa. We appreciate your words regarding our services and accommodation. We will gladly extend your comments about the Indochine restaurant to the Chef Alicia Patankar and I am sure she will be delighted to hear that you had a great experience. Look forward to welcome you again in...

Boston, Massachusetts
Reviewed 1 week ago

I've traveled a lot, and have stayed at a decent range of 4 to 5 star hotels. The Nizuc Resort is the single greatest hotel stay I've ever had. Pros: -- amazing, seamless service -- the best service is one in which things happen for you almost seamlessly, without much effort on your end; between the prompt and easy golf...

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2Thank captaincook2014
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear captaincook2014, Thank you very much for taking the time and share your opinion about NIZUC Resort & Spa. We highly appreciate your detailed review and kind words regarding our services, our NIZUC Spa by ESPA and our dining options. Comments like your's motivate us to keep working everyday to provide our guests with memorable experiences. We look forward to...

Chicago, Illinois
Reviewed 1 week ago

A wonderful retreat just 10-15 minutes from CUN airport. Beach is lovely and plenty of loungers poolside and at the beach for all guests. Service is friendly and the sleeping rooms are well-appointed.

Review collected in partnership with this hotel
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Helpful?
Thank L C
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear L C, We would like to thank you for your review regarding your recent stay at NIZUC Resort & Spa. We appreciate your comments regarding our accommodation and services. Hope to welcome you again very soon for another memorable experience. Please receive my kindest regards, Jaime Jaramillo General Manager

Reviewed 1 week ago

Aside from one bad experience we had with a hotel worker coming into our villa without our consent and seeing my fiance nude, the resort was absolute paradise. The service, food, drinks, spa and overall experience were top notch.

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Thank V8593ENmatthewb
Moscow, Russia
Reviewed 1 week ago

NIZUC is truly a premium hotel - in terms of service, design, food, basically everything. Several swimming pools, a number of restaurants, spacious rooms, nice views - all you want and need to get on vacation. The only issue that it has is location - on one hand it is located away from all the action and center of Cancun,...

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1Thank Relonch_User_N1
NIZUC R, General Manager at NIZUC Resort and Spa, responded to this review

Dear Relonch_User_N1, Thank you for taking the time to share your opinion about NIZUC Resort & Spa. We are glad to hear that you have enjoyed our facilities, restaurants, design and accommodations. Regarding the location, the resort is in Punta Nizuc which is the tip of the beach strand. It is a calmer area but in fact bathed by the...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NIZUC Resort & Spa provides an escape like no other on Mexico’s stunning Caribbean coast. Offering subdued extravagance and an unsurpassed level of service, NIZUC is the ultimate place to take in the sun, sand, sea, and tranquility of one of the world’s most coveted destinations.The luxurious new resort is located at the gateway of the Riviera Maya in beautiful Punta Nizuc with two exclusive beaches, lavish spa, six gourmet restaurants, deluxe conference and events center, a kids club and sumptuous accommodations throughout its 274 private suites and villas. Harmoniously blending cutting-edge architectural design with barefoot luxury, the resort is the epitome of relaxed elegance. Positioned on a lush 29-acre nature preserve, NIZUC is surrounded by rich tropical foliage, a flourishing coral reef, and serene waterways that add to its mystic ambiance. A wide variety of outdoor activities on or near the resort include snorkeling, scuba diving, fishing, and world-class golfing.NIZUC is home to the region’s most distinguished dining with six gourmet restaurants ranging from contemporary Mexican to Asian and Mediterranean fare. All of NIZUC’s restaurants are open to both guests and visitors of the resort. At the heart of this exclusive resort is NIZUC SPA by ESPA, a 30,000 square foot wellness facility that features beachfront private treatment rooms, thermal experiences and a fitness center. A sanctuary for the senses, NIZUC SPA by ESPA offers one-of-a kind treatments inspired by ancient Mayan rituals. NIZUC Resort & Spa offers a world of luxury and sophistication that is redefining modern Mexican luxury. ... more   less 

Additional Information about NIZUC Resort and Spa

Address: Blvd Kukulcan Km 21, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $514 - $1,220 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NIZUC Resort and Spa 5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Preferred Hotels, Hotels.com, Travelocity, Orbitz, TravelUp, Expedia, Hotwire, Cheap Tickets, HotelsClick and getaroom.com so you can book your NIZUC Resort and Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Cancun
#2 Top resorts Hotel in Cancun
#2 Spa Hotel in Cancun
#2 Luxury Hotel in Cancun
#2 On the Beach Hotel in Cancun
#15 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from NIZUC Resort and Spa staff and other travellers.
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Questions? Get answers from NIZUC Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to enjoy swimming in the sea, this is not a place where to go.”
Relonch_User_N1, 22 May 2017 | Read review
“ocean views are great and don't be concerned about the distance from the lobby”
87LSC, 19 May 2017 | Read review
“Ocean Residences are huge and have a pool on each balcony.”
779ScottH, 15 May 2017 | Read review
“Do not get a room on ground level due to swamp and mosquito's.”
LisaJags2015, 11 May 2017 | Read review
“Perhaps seek a building that is closer to the main building if you don't want to walk or have to take a cart.”
traveler1chicago, 10 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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