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GR Solaris Cancun

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#32 of 181 Hotels in Cancun
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GR Solaris Cancun
GR Solaris Cancun
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4,370 Reviews from our TripAdvisor Community

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Showing 3,638: English reviews
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Appleton, Wisconsin
Reviewed yesterday NEWvia mobile

Recently returned from 6 night visit. Overall, I would definitely recommend GR Solaris to others. Positives: - Very pretty hotel. It looks even more impressive from the beach when you compare it against surrounding properties. - Outstanding staff. Melinde (serves on the beach...she's excellent) and Luis special call out. - Room was very clean. Housekeeping and beverage re-filler made sure...

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Helpful?
Thank TheHip17
Nashville, Tennessee
Reviewed 2 days ago NEW

Returned from our family vacation last week. Even though it was over spring break the resort was not over run by crazy teenagers, there was a good mix of families as well. The food is average (I am not going to lie) BUT the resort was clean, well maintained, fun and the staff/shows were great. I'll take that back, the...

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Thank shar615
Dallas, Texas
Reviewed 5 days ago NEW

The reason I rate this resort five stars is because of the entertainment staff! I went in a group of 12 friends for spring break and we all appreciate everything they did for us. Jona went with my friends and I to the clubs at night to make sure everything went as planned. He even checked in with us in...

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1Thank rajsuppiah
Goodyear, Arizona
Reviewed 6 days ago NEWvia mobile

Before we booked this trip, we read other reviews to get a feel for the resort. Most were positive; but there were some that complained about the food, service, and keep of the grounds. Well I'd like to say that we had an, "AWESOME" time. There were several places that you could choose to eat, mostly buffet style; but you...

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1Thank owest2017
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear owest2017: First of all, Thanks for taking the time to write a very detailed review! We are glad you had a blast and enjoyed our facilities and services given by our valuable staff; it is one of the highlights of the Solaris family: to offer an exceptional service to every single one of our guests. By last, we are...

Thief River Falls, Minnesota
Reviewed 6 days ago NEWvia mobile

Over all I would say there are positives and negatives.. 1. The over all resort is smaller so this makes it easy to get around.. being it is smaller there are not as many places to eat.. 2. The places you have to make reservations at you have to make them the day before.. we where not able to eat...

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Helpful?
Thank Derek M
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Derek M: First of all, we appreciate for taking the time to write a very detailed review on TripAdvisor. On the other hand, we are grateful for your honest review. It is one of the best ways to improve our services and deliver an outstanding experience to our dear customers. By last, one of the most important things at...

Rice Lake, Wisconsin
Reviewed 1 week ago NEWvia mobile

We recently stayed at the GR Solaris for 6 days and it was a rollercoaster experience of good and bad. Positives: The entertainment staff seem to really have a passion for their job. We didn't take advantage of the daily poolside activities but you could tell that the staff were putting a real effort in to entertaining the guests. It...

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Helpful?
1Thank callen33
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear callen33: First of all, We are grateful for your honest and very detailed review. It is one of the best ways to improve our services and deliver an outstanding experience to our dear customers. One of our main highlights of our Resorts is to offer an outstanding customer service and apparently we felt short; we have already informed all...

Reviewed 1 week ago NEW

I have been to this hotel many times and I have never been disappointed by the rooms, the food, the environment and most of all the staff. This year was the best with the entertainers: Dalina, Marco, Chris, Jona, Iris, Karen, Yesy, Kenia, Lalo and Fernanda. Loved it so much that I will probably go back next year!❤️

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Helpful?
Thank Émilie T
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Émilie T: First of all, It is always great to hear that our guests enjoy themselves during their stay, especially when they are repeaters at GR Solaris. On the other hand, we are happy to read your acknowledgments on TripAdvisort as well for the opportunity of having been your host in Cancun. By last, We hope to see you...

Reviewed 1 week ago NEWvia mobile

Went on spring break here, had an absolutely incredible time. The workers there are awesome, all nicer than the last. Specifically Jona, he was super cool and helpful. Chris was the man too, really enjoyed hanging out with them during activities such as beach volleyball and pool games. Definitely not gonna be my last time there!

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Helpful?
Thank Dylan K
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear Dylan K: First of all, thank you for taking the time of sharing the names of the staff that made of your recent vacation at our Resort a memorable experience. On the other hand, we are happy for the opportunity of having been your host in Cancun as well as we look forward to see you soon for another...

Toronto, Canada
Reviewed 1 week ago via mobile

Nice hotel small grounds not too big. Room was nice beach is nice. Staff are okay. Food was okay. Close to the strip. It was clean. A little crowded by the pool area. Beach area was less crowded and had a nice view.

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Thank CocoBecky
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear CocoBecky: We are happy your overall experience was good and have felt an exceptional experience in our facilities as well as the service given from all the staff. We really appreciate your acknowledgments and we look forward to see you soon. Best regards from Cancun! Hoteles Solaris de México, ^P

Westbury, New York
Reviewed 1 week ago

We stayed at GR Solaris the first week in February and had a fantastic holiday. Temps upper 70s to 80 degrees. The resort was 15-20 drive from the airport. The room was perfect for the two of us with a gorgeous view of the sea. Bed was firm and comfortable. Very small balcony but fine to sit out on and...

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Thank LIMOM220
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Dear LIMOM220: We are happy your overall experience was good and have felt an exceptional service from all the staff; it is one of the highlights of the Solaris family: to offer an exceptional service to every single one of our guests. Regarding your last night experience, we are dismay to read the situation you have experienced; we assure you...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $312 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Despegar.com and Jetsetter so you can book your GR Solaris Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#26 Spa Hotel in Cancun
#29 Top resorts Hotel in Cancun
#29 Luxury Hotel in Cancun
#30 Business Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
375 questions
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Questions? Get answers from GR Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the street /lagoon view and it was still nice :) I am sure the ocean view is beautiful.”
 of 5 bubbles shar615, 21 Mar 2017 | Read review
“ocean view is worth the upgrade”
 of 5 bubbles LIMOM220, 16 Mar 2017 | Read review
“Try to get a room facing the pools.”
 of 5 bubbles 979brittaniet, 13 Mar 2017 | Read review
“Bring TIP money.”
 of 5 bubbles priben2015, 13 Mar 2017 | Read review
“Our room viewed the lagoon, which was still nice - however I would definitely pay the extra amount to view the oceanfront.”
 of 5 bubbles ajmonte72, 12 Mar 2017 | Read review
5 of 5