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GR Solaris Cancun

4,825 reviews
#35 of 177 Hotels in Cancun
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Traveller (3787)
Pool & Beach (910)
Room & Suite (685)
Overview
  • Excellent51%
  • Very good30%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(823 reviews)
“ocean view”(313 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,825)Write a Review
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1,877
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Show reviews that mention
All reviewsmarco poloentertainment staffocean viewtime shareswim up barmagic showadult poolkids clubper devicelower poolnightly showsmain poolmexican nightmake reservationspicky eatertimeshare presentationa lot of fun
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1 - 5 of 3,997 reviews
Reviewed yesterday

The weather is supposed to be bad so we try to cancel. There is no correct phone number of this hotel. We went through our booking provider, all their numbers didn't work. What if anything serious had happened that the hotel needed to be contacted,...More

1  Thank Ian J
Reviewed 2 days ago

Hard working honest people! They made my stay very pleasant. I was amazed at how friendly everyone was. There was no negative feeling like you get when you go to other places. They made you feel very welcomed. Money well spent!More

Review collected in partnership with this hotel
Thank EddieStroka
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded yesterday

Dear EddieStroka: It is such a pleasure to read your acknowledgments on TripAdvisor as well for the opportunity of having been your host in Cancun. Also we are so happy to know that you enjoyed the overall nice environment and great service given by our...More

Reviewed 2 days ago

We had a large group for a family reunion. The hotel offers so much have so much activities that everyone was able to have fun. Also you can relax if that is what you want. Food is good and they catered to everyone. Drinks are...More

Review collected in partnership with this hotel
Thank Leticia B
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded yesterday

Dear Leticia B: First of all, it is always great to hear that our guests enjoy themselves during their stay, especially when it is their second time at GR Solaris. On the other part, we are glad you liked the services from the staff; it...More

Reviewed 4 days ago

As most of the reviews have stated, great resort, amazing staff and mediocre food. I will say that the restaurant food was very good, but allow about 2 hours from start to finish. Also make sure you reserve restaurants the day before, reservations taken at...More

1  Thank dawnib
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 3 days ago

Dear Dawnib: We are happy your overall experience was good and have felt an exceptional service from all the staff; it is one of the highlights of the Solaris family: to offer an exceptional experience to every single one of our guests. On the other...More

Reviewed 4 days ago

We recently traveled to GR Solaris with our 5 kids ages 13-14 18 21 and 24. We chose the resort because of our budget it was affordable for all of us to be able to go and spend Christmas there. My husband and I actually...More

1  Thank Mikhaele R
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 3 days ago

Dear Mikhaele R: First of all, thank you for your kind words on TripAdvisor; it is always an honor to receive such complementary reviews. On the other part, we are glad you liked the services from the staff; it is one of the highlights of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$217 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#30 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$217 - US$380 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#30 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3787)
Pool & Beach (910)
Room & Suite (685)
Dining (324)
Hotel & Grounds (2164)
Family and Play Areas (54)
Bathroom (19)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
ReggieDunlop27
19 January 2018|
Answer
Response from Jay D | Reviewed this property |
They recently changed to Corona and Modelo. They used to have Dos XX. Make sure you request name brand booze for shots/cocktails.
0
Votes
Room Tips
"Everything was amazing."
Read review
"Lucky enough for us, they were able to update our rooms. The views are incredible. The staff is amazing..."
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"Rooms overlooking the pool can be noisy during the day. A lagoon side room may be a view of the resort next..."
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"There are a lot of ocean view/front options, make sure you ask for one,they are even numbered rooms..."
Read review
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