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GR Solaris Cancun

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Traveller (3975)
Pool & Beach (954)
Room & Suite (736)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(845 reviews)
“time share”(264 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (5,065)
There are newer reviews for GR Solaris Cancun
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4,195 results
Traveller rating
1,997
1,296
521
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150
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1,997
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521
231
150
Show reviews that mention
All reviewsmarco poloentertainment stafftime shareswim up barmagic showocean viewadult poollower poolper devicekids clubnightly showsmain poolmake reservationsmexican nightpicky eatertimeshare presentationall inclusive resort
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1,661 - 1,665 of 4,195 reviews
Reviewed 22 June 2015 via mobile

I stayed here with my best friend for 4 nights! For a family friendly hotel, 2 twenty something females still had a great time! The adult only pool area was great, especially if you wanted to relax a little more and get a way from...More

1  Thank meganc9092
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 23 June 2015

We are proud to say we have a team whom is always ready to offer the best service to make every single one of our guests feel at home and make sure they have a wonderful vacation. It is an honor to read your review....More

Reviewed 22 June 2015

pros -all you can eat buffet -nice rooms -excellent staff -nice beach and pools the middle - the food quality is alright . Its not even authentic mexican food. They try to make it a bit more american for the tourists. BUT the breakfast buffet...More

1  Thank Ivy P
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 23 June 2015

We are grateful for your honest feedback therefore it helps us to improve our services and achieve an unforgettable vacation for our guests. Please accept our deepest apologies regarding the inappropriate attention by the concierge. We have already informed our General Manager and the department...More

Reviewed 21 June 2015 via mobile

I had a great time in Cancun from june 7th thru the 13th.. We stood at the GR Solaris all inclusive.. Room was nice Service was great.. the food 3 stars .. The entertainment staff was great..the had games for kids and adults.. pool arobics...More

Thank dennis g
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 23 June 2015

We are happy your overall experience was good and have felt an exceptional service from all the staff, Angelo and all the entertainment staff. We always aim to follow certain values and guidelines therefore we can deliver an outstanding service with Solaris Passion. We appreciate...More

Reviewed 20 June 2015

This is our 12th vacation to the Solaris resorts .... 10th to the GR Solaris and our motto is, if you've been to the best --- why try the rest !!! Check in was a breeze ... Rooms were just as we expected (Ocean View...More

1  Thank gchsfanatic
Reviewed 20 June 2015 via mobile

With this being my second trip to Cancun, MX. and staying at The GR Solaris each time it gets better and better, the staff is very accommodating with your every need or want. Ivette in Premier Class is a complete professional with customer service that...More

Thank Cavu5
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded 23 June 2015

Dear Victor Vega, Thank you for sharing your Solaris experience at TripAdvisor. It is with great pleasure we read our staff continue to exceed our guests' expectations during their stay and, making them feel welcomed especially from Ivette. We will certainly congratulate her for her...More

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Most Booked Properties in Cancun, Mexico
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$198 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Spa Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Spa Hotel in Cancun
#29 Business Hotel in Cancun
#31 Luxury Hotel in Cancun
#32 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3975)
Pool & Beach (954)
Room & Suite (736)
Dining (345)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (8)
Questions & Answers
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planestrains
15 April 2018|
AnswerShow all 2 answers
Response from dpmoody | Reviewed this property |
Hi. We stayed here last month and never felt anything but completely safe. The resort is a short ride from the airport and seems to be in an area that's relatively quiet. I saw police patrolling the beach regularly on... More
3
Votes
oldsouthparkii
12 April 2018|
AnswerShow all 3 answers
Response from SolarisHotels | Property representative |
Hola , We have store in the area like 20 minuts from here in bus. Best Regards
0
Votes
Google Translation
Maira A
2 April 2018|
Answer
Response from SolarisHotels | Property representative |
Hello Maira: Please contact us via Facebook and we will gladly help you. Regards!
0
Votes
Google Translation
Room Tips
"Oceanfront view is spectacular"
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"try to get the 4th-6th floor rooms ending in 14-20 ( direct ocean view not partial)"
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"Please get some new mattresses in the guestrooms it would make a huge different."
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"A information package of all the amenities and times."
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