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GR Solaris Cancun

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#32 of 181 Hotels in Cancun
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GR Solaris Cancun
GR Solaris Cancun
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4,367 Reviews from our TripAdvisor Community

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There are newer reviews for GR Solaris Cancun
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Showing 3,637: English reviews
Staten Island, New York
Reviewed 21 April 2014

Overall, this place was ok. But it's a bit outdated and there are number of things I'd improve. There is only one a la carte restaurant - Marco Polo - that changes menu every night. And it is only available for dinner and only if you made reservation a day (or more) in advance. There are two buffets - Cafe...

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Helpful?
1Thank boris_t_SI
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We appreciate your comments about GR Solaris. Thank you for pointing out how great our staff is, we will inform them. Also, your feedback is really important to us therefore we can improve our services, especially the ones you mention. We are looking forward to see you soon and see our improvement Kind Regards, Hoteles Solaris de México

Philadelphia
Reviewed 17 April 2014

My family and I stayed at this hotel from 4/9/2014 - 4/14/2014. Below are a few points i would like to share. Bottom line is if you are staying here, just be strong and say No and get your self to the pool or beach. Order your drinks and have fun. Check in: The worst check in experience ever. It...

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3Thank wuvemydragon
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

We value your opinion as we are always looking for ways we can improve the guest experience. Our buffets and restaurants are vast and offer many choices for lunch and dinner, such as different themes every day. We always aim to offer large variety and to cater for every palate. We are sorry if something wasn’t of your taste. We...

Newington, Connecticut
Reviewed 17 April 2014

This is the 7th vacation on this hotel, and only good things I have to say about the personnel, rooms, beach, food, etc.. Management pays attention to details and the need of customers in a efficient way, making all possible for a better vacation. General Manager ( Mr. Amilcar Cruz) lead the hotel in a professional manner, respectful personnel, hotel...

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Thank Florio A
Hickory, North Carolina
Reviewed 14 April 2014

This is not the Secrets. This is not the Moon Palace. You do not pay as much for this resort either. If you are reading this and you expect Secrets or Moon Palace you will not get it. But, for the approx. $700 difference (what my comparison was) it is a equal value. So, if you don't mind a standard...

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2Thank Richie P
Alliston, Canada
Reviewed 14 April 2014

We returned from the GR Solaris a few days ago and haven't stopped talking about our vacation! It was a mother-daughter trip to get away and was very last minute! (booked and arrived in 5 day timespan) About 20 mins from the airport which was fantastic! Check in was a breeze, didn't take longer than 20 minutes. The rooms were...

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Thank Lauren M
Rockford, Michigan
Reviewed 13 April 2014

I am baffled as to why this place gets good reviews! We arrived at GR Solaris hoping for a great vacation like we have had in the past in other hotels in Cancun. When we got to our room we immediately smelt mold and damp. We ended up upgrading for $250.00 for a ocean view room. 3 rooms later we...

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6Thank Brandip43
SolarisHotels, Social Media Manager at GR Solaris Cancun, responded to this review

Please accept our deepest apologies for any inconveniences you may have experienced during your stay at our resort. Regarding our buffets and restaurants we try to offer many choices for lunch and dinner, such as different nightly themes. We always aim to offer large variety and to cater for every palate. We are sorry if something wasn’t of your taste....

Traverse City, Michigan
Reviewed 9 April 2014

We recently stayed at GR Solaris for our daughter's spring break. We were extremely happy with our stay. The hotel is newer, very attractive, clean and offers great amenities for the price. The resort seems to attract a nice mix so that your stay is entertaining but not out of hand. One of the bigger attributes that set this trip...

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3Thank GINGERINTC
Southgate, Michigan
Reviewed 9 April 2014

I just got back from my trip in cancun and I am so glad that I stayed in GR Solaris, I was there from 3/31-4/8 and i did not want to leave, their beach is absolutely absolutely beautiful, you can see it The moment u walk into the lobby, everyone was so attentive and entertaining everyone seemed to really go...

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2Thank Cynthia_jv17
Michigan
Reviewed 8 April 2014

We spent Valentine's week at GR Solaris - this was our third time visiting this resort and would recommend. Staff is great - hotel is very clean. Entertainment is good however need more of a variety for shows. Great location and food was good - I do believe however the food was better three years ago as there was more...

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Thank summetime1
Millville, New Jersey
Reviewed 6 April 2014

Went the first week of March and had a blast. From the clean rooms, beautiful view, great food, fun staff, and awesome friends we met, it was a great week. I will definitely be back and would recommend to anyone!

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1Thank Dan M

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
GR Solaris Cancun is an all inclusive beachfront resort that offers a range of facilities and a full slate of activities daily. Guests have access to two swimming pools, a spa tub, a 22.5-Meter (74-foot) stretch of beach, and a fitness center. The hotel also has a marina, where non-motorized water sports, tennis courts, and a volleyball court are available. Other amenities include concierge services, a spa, a hair salon, and laundry facilities (no dry cleaning services). Business amenities include meeting rooms, banquet facilities, event catering, a ballroom, and business center with Internet access (surcharge for all). Three restaurants, two snack bars, and two bars are on site. Room service is available 24 hours a day. NEW Wall climbing and mini cinema Solaris. ... more   less 

Additional Information about GR Solaris Cancun

Address: Boulevard Kukulkan Lote 59 2 Etapa, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $312 - $515 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — GR Solaris Cancun 4*
Number of rooms: 306
Reservation Options:
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Also Known As:
Gr Solaris Cancun Hotel Cancun
Solaris Cancun
Grand Solaris Cancun
Gr Solaris Hotel Cancun
Gr Solaris Cancun & Spa
Gr Solaris Cancun Mexico
Grand Royal Solaris Cancun
Hotel Style:
#26 Spa Hotel in Cancun
#29 Luxury Hotel in Cancun
#29 Top resorts Hotel in Cancun
#30 Business Hotel in Cancun
#31 On the Beach Hotel in Cancun
#34 Family Hotel in Cancun
#37 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from GR Solaris Cancun staff and other travellers.
375 questions
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Questions? Get answers from GR Solaris Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the street /lagoon view and it was still nice :) I am sure the ocean view is beautiful.”
 of 5 bubbles shar615, 21 Mar 2017 | Read review
“ocean view is worth the upgrade”
 of 5 bubbles LIMOM220, 16 Mar 2017 | Read review
“Try to get a room facing the pools.”
 of 5 bubbles 979brittaniet, 13 Mar 2017 | Read review
“Bring TIP money.”
 of 5 bubbles priben2015, 13 Mar 2017 | Read review
“Our room viewed the lagoon, which was still nice - however I would definitely pay the extra amount to view the oceanfront.”
 of 5 bubbles ajmonte72, 12 Mar 2017 | Read review
5 of 5