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GR Solaris Cancun

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Traveller (3998)
Pool & Beach (956)
Room & Suite (736)
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Overview
  • Excellent52%
  • Very good30%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(845 reviews)
“time share”(264 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (5,117)
There are newer reviews for GR Solaris Cancun
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4,241 results
Traveller rating
2,030
1,303
523
233
152
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2,030
1,303
523
233
152
Show reviews that mention
All reviewsmarco poloentertainment stafftime shareswim up barmagic showocean viewadult poollower poolper devicekids clubnightly showsmain poolmake reservationsmexican nightpicky eatertimeshare presentationall inclusive resort
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1,841 - 1,845 of 4,241 reviews
Reviewed March 31, 2015

This hotel is absolutely perfect, this was my fifth time going there and we had an amazing time. The entertainment staff is fantastic and constantly keep you laughing. I went with my entire family and my boyfriend and we all had the best trip thanks...More

1  Thank funandsun04
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded April 3, 2015

We appreciate very much for writing such a wonderful review regarding your past stay at GR Solaris. It is with great pleasure we read our staff continue to exceed your expectations in every one of your visits and make you feel welcome and at home;...More

Reviewed March 29, 2015

Just returned from a 7 night stay at GR Solaris that was awesome once again!!! This is our 4th time staying here and absolutely love it! A great big thank you to Karen, Any, and Pao from the Kids Club!!! My daughters ages 9 and...More

4  Thank JHMMW
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded April 2, 2015

First and foremost, thank you for allowing us the opportunity to host your holidays. For us, is very important to know about our guests’ experiences during their stay in our resort, so thank you for the time you took to write about it. We appreciate...More

Reviewed March 29, 2015

Overall very happy with the room, food/drinks and service. A week spent as newlyweds in paradise! Blogged about my experience at GR Solaris at: http://www.loveisintheaird.com/2015/03/secondmoon-its-thing.html www.loveisintheaird.com

Thank Brittany A
Reviewed March 27, 2015

First time at the GR Solaris, and I would like to congratulate Mr.Oscar Laredo because he went out of his way to help me and make sure everything was Ok,also the bartenders at the pool were very helpful and friendly, WiFi should be free,otherwise I...More

1  Thank betodelgado
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded April 2, 2015

We appreciate very much for writing such a wonderful review about your past stay at GR Solaris. It is with great pleasure we read our staff continue to exceed your expectations in every one of your visits and make you feel welcome and at home;...More

Reviewed March 27, 2015

Everything about the GR Solaris was excellent,I do want to mention someone's name and that is Oscar Laredo, what a great person he is!!!! Best concierge by far!! Polite,funny,all the employees are awesome,everywhere around the hotel,my next trip to Cancun,I'm returning to the GR Solaris...More

1  Thank Jeanette H
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded April 2, 2015

Please accept our deepest gratitude for taking the time to share such an honest review. It is a pleasure to read such a wonderful review about how much we exceeded your expectations with the outstanding services from the staff, we always try to make our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$197 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Cancun
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#31 Top resorts Hotel in Cancun
#31 Luxury Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in Cancun
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#31 Top resorts Hotel in Cancun
#31 Luxury Hotel in Cancun
#33 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3998)
Pool & Beach (956)
Room & Suite (736)
Dining (348)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (8)
Questions & Answers
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phyllisorlando
May 22, 2018|
Answer
Response from Myra L | Reviewed this property |
Hello Phyllis, there are wheelchairs on the property as my sister in law had one to many tequila shots. The ferry to Isla Mujeres is about 25 minutes away and you have to get on one of the buses at the front of the resort... More
1
Vote
01Shelly64
May 10, 2018|
AnswerShow all 2 answers
Response from Khaled I | Reviewed this property |
hi dear actually the cause of robbing in general depend on guests , and the hotel also sharing the responsibility as well, but less than ability of the gust to keep his own things in safe place like safety box or in zipped... More
0
Votes
Room Tips
"Rooms facing sideways are quieter and have balcony views of both the lake AND the lagoon!!"
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"8133 and 8119"
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"Ocean view on 5th floor, better sunrise view"
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"all of them"
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