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GR Solaris Cancun

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Traveller (4036)
Pool & Beach (968)
Room & Suite (743)
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Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“marco polo”(855 reviews)
“swim up bar”(289 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
Jul. 8Jul. 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,181)
There are newer reviews for GR Solaris Cancun
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4,295 results
Traveller rating
2,067
1,311
528
235
154
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LanguageEnglish
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2,067
1,311
528
235
154
Show reviews that mention
All reviewsmarco poloentertainment staffswim up barmagic showtime shareocean viewadult poolkids clubper devicelower poolnightly showsmain poolmexican nightmake reservationspicky eatertimeshare presentationall inclusive resort
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1,921 - 1,925 of 4,295 reviews
Reviewed March 17, 2015

The amenities of the hotel were good. However, the food was average and less then that- even the Mexican food which I expected to be great in Mexico(!!) was not great. They didn't have WIFI included and in order to get we had to pay...More

1  Thank Tali W
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded March 19, 2015

We apologize for not meeting your expectations regarding the food selection. We always try to innovate our menu to please all our guests. We will inform our Executive Chef your feedback. Thank you for mentioning the girls at the Mini Club; they work very hard...More

Reviewed March 16, 2015

The GR Solaris is the best place to vacation! This was my second time in Cancun, first with my family then I brought my friends back! The food is great and the staff is amazing, everyone is so nice and inviting. They all did their...More

Thank Becca H
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded March 18, 2015

It is very pleasing to hear that you consider GR Solaris as the best place to vacation. It is wonderful to read that the entertainment staff exceeded your expectations as last time. Thank you so much for recommending to your family and friends. It would...More

Reviewed March 15, 2015

This is our second trip to GR Solaris. Obviously we liked it enough to back again. The best thing about GR Solaris is the great people who work there; they are all so friendly, professional and customer service oriented. Ivette, David, Omar and Marco in...More

Thank dfsimps0n
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded March 18, 2015

Thank you for taking the time for writing such a wonderful review about your past stay at GR Solaris. It is great to hear when our guests enjoy every single detail and live unforgettable moments with their family. We are pleased to read that you...More

Reviewed March 15, 2015 via mobile

First time in Cancun, I really want to congratulate you guys for having amazing employees in specific: Oscar Laredo he is and exceptional person!!!! Super nice concierge!!! Keep having people like him!!!More

1  Thank Mario H
Response from SolarisHotels, Social Meia Manger at GR Solaris CancunResponded March 18, 2015

Thank you so much for mentioning outstanding services especially from Oscar Lared. We will certainly congratulate them for their amazing job. Thank you so much for taking the time in sharing your wonderful experience on TripAdvisor and for writing such lovely words; it is really...More

Reviewed March 14, 2015

Just got back from 5 days and 5 nights at the GR Solaris and overall it was a great stay! I'll preface this review by saying that while I am a college student, I'm not a partier and I'm used to nicer, luxurious vacations with...More

7  Thank tinaberries
Response from SolarisHotels, Social Media Manager at GR Solaris CancunResponded March 20, 2015

Thanks for taking the time to write a very detailed review! We are glad you had a blast and enjoyed our services and facilities. It is an honor to know how much we succeed expectations with our outstanding service, and how much you enjoyed our...More

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Most Booked Properties in Cancun
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Adult pool
Outdoor pool
Details
Price range
US$194 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$194 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in Cancun
#29 Business Hotel in Cancun
#29 Spa Hotel in Cancun
#33 Luxury Hotel in Cancun
#34 Top resorts Hotel in Cancun
#36 On the Beach Hotel in Cancun
#37 Romantic Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4036)
Pool & Beach (968)
Room & Suite (743)
Dining (353)
Amenities (158)
Family and Play Areas (56)
Business Centre & Event Rooms (9)
Questions & Answers
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phyllisorlando
June 16, 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hello phyllisorlando: Yes. Mexican shows on Mondays. regards!
1
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phyllisorlando
June 12, 2018|
AnswerShow all 4 answers
Response from SolarisHotels | Property representative |
Hello Phyllisorlando: Please contact us at this number 1-877-270-04-40 and we will gladly help you giving answers to all your doubt regarding fees, payment methods and cancellation policies. Regards!
1
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Google Translation
phyllisorlando
May 25, 2018|
Answer
Response from SolarisHotels | Property representative |
Dear Phyllisorlando: No, only 1st and 7th level are for smokers. In the other levels the smoke does not come to the rooms. Regards!
1
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Google Translation
Room Tips
"Room was nice and clean. Had everything we needed."
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"We usually get a room on the side, with views of both the ocean and the laguna. This year I was upgraded to..."
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"Try to get a room with ocean view."
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"Ocean view was a view of the garbage / power washing area with a slight view of the ocean. My recommendation..."
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