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2017-11-05 2017-11-06
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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
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    Lowest prices for your stay
    2017-11-05 2017-11-06
     Book now! This hotel is likely to sell out soon.
    Lowest price we found
    US$455
    View Deal
    Traveller (7066)
    Pool & Beach (1651)
    Room & Suite (1264)
    Overview
    • Excellent53%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “sunset grill” (553 reviews)
    “il pescatore” (159 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Deals
    Nov 5Nov 6
    |
    1 room, 2 adults, 0 children
    • View details
      US$455
      View Deal
    View all 0 deals
    Write a Review
    Reviews (8,364)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 6,083 reviews

    Reviewed 3 days ago

    The nightmare began upon arrival - BUT, keep reading this is a tale of a wonderful vacation. Pulling up in my shuttle I found the hotel under construction. This was not mentioned anywhere. Entering into the lobby was a complete let down. Checking in to...More

    Thank edleader2017
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 days ago

    Dear edleader2017, Thank you for choosing Gran Caribe Cancun for your recent vacation, and for sharing your experience with other travelers. I can only thank you for this excellent review, that truly captures the essence of what we are committed to do here in Gran...More

    Reviewed 3 days ago

    Comments for each remarkable area: Restaurants - food of high quality (especially in a la carte ones) Activities: the animation team(particularly Sara, Roger, Ithiel) is outstanding: fun and entertaining. They always han an activity to keep me entretained. Gym: Not bad, although it needs more...More

    Thank Pablo M
    Response from Matias K, General Manager at Gran Caribe ResortResponded 2 days ago

    Dear Pablo M, We are very grateful that you decided to to stay at Gran Caribe Cancun, and are thankful for your comments. It is with great pleasure to read that we exceeded your expectations in general, particularly when it comes to food quality, service...More

    Reviewed 4 days ago

    Have stayed before on 3 different occasions. Made my reservation months ago. Arrived at hotel, room moved 3 different times before getting room type reserved. Have reported to Concierge 3 times that I have no hot water in room. I am on day 6 and...More

    Thank lalen7789
    Response from Matias K, General Manager at Gran Caribe ResortResponded 3 days ago

    Dear, Thank you for taking the time to provide a overview of your recent stay. Please know, all of your observations have been shared and addressed with my executive staff in order to look for areas of improvement Our commitment as a team is to...More

    Reviewed 5 days ago

    I never really enjoyed this resort. The pool was way too small for the amount of guests at this resort. The food was alright. Rooms are outdated and in need of renovations. I was mad because the ocean at the end of March was rough....More

    Thank longboat9
    Response from Matias K, General Manager at Gran Caribe ResortResponded 4 days ago

    Dear longboat9, Thank you for choosing Gran Caribe Cancun as your vacation spot. I am extremely disappointed to learn that we failed to exceed your expectations, as that is always our primary goal. As i can read from your review, you were not satisfied with...More

    Reviewed 5 days ago

    The food was awful, the rooms smell. The resort is under construction. We stayed here 1 night because we got bumped from our flight so we didn't get a choice on where we would stay. Otherwise we would have not chosen this resort. The only...More

    Thank aporfilio
    Response from Matias K, General Manager at Gran Caribe ResortResponded 4 days ago

    Dear aporfirio, I am very sorry that your didn't get to fully enjoy your 1-night stay. I apologize if food and accommodation were not up to your standard. Also, accept my apologies if our remodelation caused you any inconveniences. We at Gran Caribe Cancun are...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$189 - US$606 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Cancun
    • #24 Spa Hotel in Cancun
    • #25 Family Hotel in Cancun
    • #27 Top resorts Hotel in Cancun
    • #28 Luxury Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #29 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Agoda, Hotels.com, Travelocity, Hotwire, HotelQuickly, TripOnline SA, HotelsforEveryone and getaroom.com so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveller (7066)
    Pool & Beach (1651)
    Room & Suite (1264)
    Dining (572)
    Hotel & Grounds (3904)
    Family and Play Areas (146)
    Bathroom (55)
    Business Centre & Event Rooms (39)
    Nearby
    Sponsored by:
    Grand Park Royal Cancun Caribe
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    .29 km away
     
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    1.93 km away
     
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    5,954 reviews
    .63 km away
     
    Grand Fiesta Americana Coral Beach Cancun
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    1.99 km away
     
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    Ask a question
    Questions & Answers
    Virginia B
    10 October 2017|
    Answer
    Response from Matias K | Property representative |
    Dear Virgina, We are very grateful to have you as are loyal guest, and are happy to hear that you are planning to stay here again for your birthday. Allow me to give you some details regarding your inquiry - We haven't... More
    1
    Vote
    raquelcdo
    7 October 2017|
    Answer
    Response from Matias K | Property representative |
    Dear raquelcdo, We do not have exact date of when the construction is going to be finished. With that being said, I would like to assure you that although we are in the remodelation process, we work hard to minimize its... More
    -1
    Votes
    Room Tips
    "Look elsewhere"
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    "There is not a good room - check out another resort."
    Read review
    "junior suite plenty for 2"
    Read review
    "Is Construction and is it going to limit the access of restaurants is noise pollution of the construction..."
    Read review
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