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Gran Caribe Resort

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7,634 Reviews from our TripAdvisor Community

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Showing 5,636: English reviews
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Suisun City, California
Reviewed yesterday NEW

This is our 7th year since becoming members, best purchase ever. We are always treated like family the moment we arrive. Antonio & Romi welcomed us in and had the drinks flowing. We had the Presidential as we were celebrating our big birthdays. That room did not disappoint. We were able to entertain all 32 of us in perfect style....

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Thank lisacherie6
Reviewed yesterday NEW

we stayed from jan 29 thru to feb 9. weather was great only 15 min of rain the whole stay.beach was beautiful, our room view was extremely gorgeous with ocean front corner room one wall was glass and looked directly down the beach and the room front faced the ocean and we got to watch the sunrise over the ocean...

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Thank Harvey A
Antioch, California
Reviewed 2 days ago NEW

This hotel was amazing. We were treated like royalty. The place was beautiful. The food and drinks were amazing. The best week ever! The staff was exceptional. The bartender/server Daniel was so polite and always served our drinks fast! He always made sure we had everything we needed. He really made our stay so wonderful and pleasant. I can't wait...

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1Thank vactionlady
Vallejo, California
Reviewed 2 days ago NEW

We stayed at the Gran Caribe from 2/10-2/17/17. This is our 3rd visit at your resort and it never disappoints. Always a great experience. Your staff is what makes it so great! We love Daniel, the waiter that serves the pool and cabanas. He is always so quick with our drinks and always has a smile. Gracias

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2Thank renesaxton
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear renesaxton, It has been a real pleasure to welcome you at Gran Caribe Resort! It is very kind of you to share the comments of your experience at our hotel, we are glad to know that it has been a pleasurable one, as you enjoyed the excellent service from Daniel. We truly appreciate your preference and we hope to...

Reviewed 2 days ago NEWvia mobile

I've been to this resort 3 times and every time Daniel Sanchez is gone out of way to serve us and make us feel welcomed and special. I really appreciate his dedication to his work. Norma (don't know her last name) is always there when we finish our drinks ready to take our orders! Thank you for making our vacation...

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1Thank Irma K
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Irma K, Thank you for your loyalty and preference. We are delighted to know that you were able to enjoy of a pleasant stay as you very much enjoyed of our facilities and services. Thank you again for your valuable review, we hope to have you back in Gran Caribe Cancun for many more visits. Sincerely, Matias K, General...

Fairfield, California
Reviewed 2 days ago NEW

We had an amazing time at this resort celebrating our friends birthdays!!! Ever, Romi, and Daniel were amazing and catered to us!!! We will definitely be back!!! Daniel is THE best!!!! We look forward to coming back to enjoy all your resort has to offer!!! Romi put us in an amazing room with awesome views of the ocean!!!

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Thank JoAnna H
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear JoAnna H, Thank you for choosing Gran Caribe Resort to spend your recent well deserved vacations, it has been a real pleasure for us to welcome you. Thank you again for your fantastic review and for your high recommendations, we will be glad to have you back real soon with your son, for another memorable vacation time. Sincerely, Matias...

Reviewed 2 days ago NEWvia mobile

Perfect Hotel Perfect Location Perfect Staff. Everything about this place is excellent. Cant recommend enough. Staff are very polite and cant help enough, Food is good. Order a mayan coffee and watch the show begin!!

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Thank Coxs02
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Coxs02, Thank you very much for your recent visit and for taking the time to share such nice words about your experience at Gran Caribe Resort. We thank you once more for all your feedback and we hope to welcome you back real soon with all your family, to enjoy of another wonderful time. Sincerely, Matias K, General Manager

Fresno, California
Reviewed 2 days ago NEW

the Grand Caribe was fantastic, the staff was wonderful! I have to give a special shout out to Daniel and Norma at the pool and beach waiters bringing our drinks to us They were outstanding!!! We went with a group of 32 to celebrate birthdays and I cant even say how the staff at the Grand Caribe went out of...

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1Thank wauhillaw
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear wauhillaw, That you for your excellent review on TripAdvisor and great recommendation. Very proud to know that your experience was superior and you enjoyed everything that we have to offer receiving the best service from Daniel and Norma. We look forward to welcome you very soon. Kind regards, Matias K. General Manager

Rustico, Canada
Reviewed 2 days ago NEW

We were a family of 8. My husband and I had been to Cancun over 25 times but travelled with family and were looking for a great experience for our family that had never been. Also my mother has difficulty walking and so we needed a compact resort. Well the excellent service started before we got there, because of my...

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1Thank Cuppies76
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear Cuppies76, Thank you for your fantastic review about your recent experience at Gran Caribe Resort, we are thrilled to know that you and your family had a great and pleasant vacation time, as you very much enjoyed all that we have to offer. We hope that the whole experience of staying at Gran Caribe Resort, will remain viivd in...

Ottawa, Canada
Reviewed 2 days ago NEW

We visited Cancun for the first time and were thoroughly impressed with everything except for a couple of exceptions. My wife and I were with my son (24) and daughter (16). We had chosen 2 beach view rooms, one for me and my wife and the other for the two kids. We were given two rooms that were side by...

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2Thank gilk057
Matias K, Director General at Gran Caribe Resort, responded to this review

Dear gilk057, It has been a great pleasure for us to welcome you at Gran Caribe Resort, we are delighted to know by your great comments, that you had an amazing experience enjoying of our facilities. We hope that we can welcome you for many visits more, now you know that you have a home in Cancun to spend incredible...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $272 - $729 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Jetsetter so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#22 Spa Hotel in Cancun
#24 Business Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 On the Beach Hotel in Cancun
#28 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
678 questions
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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor has VIP room.”
 of 5 bubbles lisacherie6, 22 Feb 2017 | Read review
“ocean front corner room has amazing view for morning sunrises and hotel zone lights at night”
 of 5 bubbles 955harveya, 22 Feb 2017 | Read review
“Look for a room facing the ocean in the middle of the horseshoe.”
 of 5 bubbles gilk057, 21 Feb 2017 | Read review
“6th floor upgrade worth the extra”
 of 5 bubbles tomgQ8191ML, 20 Feb 2017 | Read review
“Ocean front rooms are a must in Cancun.”
 of 5 bubbles jerryk226, 19 Feb 2017 | Read review
5 of 5