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Gran Caribe Resort

Bookit.comUS$232*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Gran Caribe Resort
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7,887 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Caribe Resort
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Showing 5,819: English reviews
Reviewed 1 week ago via mobile

My Wife and I took a last minute trip to Cancun, First time for both of us. I was a little nervous with all the rumors of bad water, spring break craziness and safety on the roads. Well none of that came true. My wife did some research and found that this resort had great reviews. It's smaller and a...

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Helpful?
Thank Tony K
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Tony K, Thank you very much choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that...

Gainesboro, Tennessee
Reviewed 1 week ago

Before I mention all of the wonderful things about the resort I am going to list a few things that really need to be done. My best friend who traveled with us, was recovering from knee replacement and walked with a cane and although the staff was most accommodating the resort is not. The stairwells do not have hand rails,...

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1Thank atouchoftn
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear atouchoftn Thank you very much for choosing Gran Caribe Resort to enjoy your time in Cancun and for taking the time to share your wonderful experience with us. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always goes above and beyond to ensure that...

Reviewed 1 week ago via mobile

My family and I stayed at this resort for Easter Long Weekend. The resort was very well maintained and clean, the staff was always accommodating and friendly. For location, this spot is right in the middle of everything. A quick bus ride to downtown partying or shopping centers. What made my stay at the Gran Caribe memorable was definitely the...

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Helpful?
Thank Pegah2112
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Pegah2112, Thank you very much for taking the time to share your comments about your recent experience at Gran Caribe Resort, it was a great pleasure for us to welcome you and to come to know that you very much enjoyed of our facilities and the outstanding service of our valuable associates. We look forward to host you soon....

Chicago, IL, United States
Reviewed 1 week ago

We recently visited the Gran Carbie Resort and had a great time! Best part of the trip: the couples massage at the on-site spa, highly recommend Clara and Thelma Fun surprise: loved the churros, pastries and juice available most of the day in the lobby Managing expectations: buffet food was good with lots of different option, the best food at...

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Thank K1312IAbarbaram
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear K1312IAbarbaram Thank you so much for sharing your experience at Gran Caribe Resort on Trip Advisor.I am very glad to read that you enjoyed your stay overall and you have so many recommendations to share with our future visitors. We will be more than happy to welcome you again. Warm Regards, Matias K. General Manager

Reviewed 2 weeks ago via mobile

We researched extensively the resorts in Cancun before selecting the Gran Caribe Real. I truly believe the Gran Caribe offers the amenities for the best price. The outside view of the resort is beautiful. The grounds are very well maintained. It does not look outdate, as some have mentioned in reviews. It is just smaller than many of the large...

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1Thank Steve F
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Steve F, Thank you so much for you great feedback and recommendation. I am thrilled to read your review! It is an honor to meet your expectations and truly provide the service that you deserve. Vacation is all about fantastic experiences. We hope to see you soon!  Warm Regards, Matias K. General Manager

Reviewed 2 weeks ago via mobile

Overall there was nothing particularly bad about this week-long stay that my husband and I, and our three children just recently had. Having said that, there was nothing particularly good to say about it either. It was mediocre quality and that is the best to be said. Our room was a family room which means there is one king size...

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Helpful?
Thank Ashley c
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Ashley c, Thank you so much for sharing your experience at Gran Caribe Resort on Trip Advisor. I am very glad to read that you enjoyed your stay overall and you have so many recommendations to share with our future visitors.  We will be more than happy to welcome you again. Kind Regards, Matias K. General Manager

Brownwood, Texas
Reviewed 2 weeks ago

The staff at the resort were so awesome! Everyone treated us very well. Some special people were the entertainment staff; Estefonia, Jose, Fabio, Sara & Daniel. The Gym Staff Ivan and Karina, Thank you for the early morning Yoga! We had excellent service from the wait staff; Monclavio and Cruz to name just a few. Thank you to Florentinia for...

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Thank delacruzn13
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear delacruzn13, Thank you very much for keep choosing Gran Caribe Resort Cancun for your well-deserved vacation and for taking the time to share your experience. I am very happy to know that you had a truly relaxing stay and enjoyed the terrific service of our hardworking team that always go above and beyond to ensure that every guest is...

Chapin, United States
Reviewed 2 weeks ago

The very best part of this trip was EVERYTHING!! The staff was amazing! Estefania was full of energy and really had fun making sure my whole family had fun. Fabio and Juanita were also great fun. Ana Rosa served us breakfast nearly every morning and lunch a couple of days. She was AWESOME!! She loved the kids and the kids...

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Helpful?
Thank Jimmy F
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear Jimmy F, Allow me to thank you very much for taking the time to let us know how much you enjoyed your recent stay at our Resort. On behalf of Gran Caribe Resort Cancun Staff, we would like you to know that we are truly grateful for your appreciation towards the service provided to you by us, which made...

St. Johns, Michigan
Reviewed 2 weeks ago

We had a wonderful vacation at Gran Caribe! The entire staff was so nice! It really was noticeable how everyone from the front desk, bartenders, waiters, and bell boys were all so helpful and kind. It really added to the trip. We had a very nice room with a balcony that viewed both the beach and the lagoon. Plus there...

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Thank alwaysreadyfortravel
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear alwaysreadyfortravel, Thank you so much for sharing your experience at Gran Caribe Resort on Trip Advisor. I am very glad to read that you enjoyed your stay overall and you have so many recommendations to share with our future visitors.  We will be more than happy to welcome you again. With warm Regards, Matias K. General Manager

Lowville, New York
Reviewed 2 weeks ago

What a wonderful place to spend a week. First thing that caught my eye was how blue the water was. We had a great time. Everything that you need is right there. Great food, plenty of activities and lots of sun and sand. The staff was extremely helpful and pleasant. Their biggest concern was our happiness. They were all very...

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Helpful?
Thank BridgeMan8437
Matias K, Gerente at Gran Caribe Resort, responded to this review

Dear BridgeMan8437, I appreciate your beautiful review. It was such a pleasure to read your beautiful words about the experience you had in Gran Caribe Resort. We care about your vacation and try our best every single day to be able to exceed your expectations. We are already looking forward to welcome you in 2018. Kind Regards, Matias K. General...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
On a beautiful stretch of pristine white sands in the heart of Cancun's famous Hotel Zone stands the spectacular Gran Caribe Resort, welcoming couples, families, friends, and colleagues to relish all-inclusive luxuries, enjoy genuine hospitality, and explore the region's cultural heritage and vibrant entertainment district. ... more   less 

Additional Information about Gran Caribe Resort

Address: Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $300 - $728 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Caribe Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, TravelUp, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Caribe Real Cancun
Caribe Real Resort Spa
Gran Caribe Cancun
Gran Caribe Real Resort & Spa
Cancun Gran Caribe Real Resort
Gran Caribe Real Hotel
Hotel Style:
#24 Business Hotel in Cancun
#24 Spa Hotel in Cancun
#25 Family Hotel in Cancun
#27 Top resorts Hotel in Cancun
#28 Romantic Hotel in Cancun
#28 Luxury Hotel in Cancun
#29 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Gran Caribe Resort staff and other travellers.
756 questions
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Australia
Dublin, Ireland
1 month ago
Preston, United Kingdom
2 months ago

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Questions? Get answers from Gran Caribe Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I faced the beach on the 3rd floor and it was breathtaking!”
L3005XYdons, 26 Apr 2017 | Read review
“When asking for a water view, ask for facing the ocean, unless you don't mind facing the lagoon.”
Ganapathy_kannan, 26 Apr 2017 | Read review
“Oceanfront is best, but something in the back of the hotel is good too, as you'll get greats sunsets there.”
  • House-keeping left a treat for us one day
347jefff, 24 Apr 2017 | Read review
“Our ocean view room was worth the extra money”
laurensT7223ZF, 24 Apr 2017 | Read review
“i would recommend ocean view suite or ocean side”
regouskib, 22 Apr 2017 | Read review
5 of 5
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US$232* /night
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Prices are for 1 room, 2 adults
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