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2018-02-04 2018-02-05
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    Gran Caribe Resort

    Blvd. Kukulkan, Km 11.5 | Zona Hotelera, Cancun 77509, Mexico
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    2018-02-04 2018-02-05
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     85 people are viewing this hotel
    US$360
    US$265
    SAVE US$95
    US$360
    US$346
    Traveller (7309)
    Pool & Beach (1698)
    Room & Suite (1295)
    Overview
    • Excellent52%
    • Very good28%
    • Average10%
    • Poor5%
    • Terrible5%
    Travellers talk about
    “sunset grill” (554 reviews)
    “il pescatore” (162 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (8,549)
    There are newer reviews for Gran Caribe Resort
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    3,511 - 3,515 of 6,185 reviews

    Reviewed 11 June 2012

    We reserved at Grand Carib after seeing a review on the Today Show last year. This is a nice all inclusive resort with good and very attentive staff. We always felt safe are at the resort. Two specialty restaurants are included-Mexican and Italian. Both were...More

    Thank teebee777
    Response from Matias K, Director General at Gran Caribe ResortResponded 6 August 2015

    First of all thank you very much for writing this detailed review about your stay at Gran Caribe Cancun! We thank you for staying with us. We look forward to seeing you again!

    Reviewed 10 June 2012

    We mainly bought the day pass so that our children could go to the waterpark area. They had a blast and the place is well maintained. The resort is very elegant and the beach is wonderful. The food is very good also. I cannot comment...More

    1  Thank Difniq
    Response from Matias K, Director General at Gran Caribe ResortResponded 6 August 2015

    Great review!! Hope to have the opportunity to have you with us again in the near future. Best regards

    Reviewed 10 June 2012

    I've been in the travel industry for 38 years and never have I written anything negative about a hotel experience, however, this hotel "takes the cake". First, there is the limited cleaning service; if you tip your housekeeper as soon as you arrive you will...More

    2  Thank Betty170
    Response from Matias K, Director General at Gran Caribe ResortResponded 6 August 2015

    Thank you for leaving us a review of your stay. We value your comments and feedback immensely. We very much appreciate you providing us with the areas of opportunity you experienced during your stay as it allows up to see where we need to improve....More

    Reviewed 8 June 2012

    We stayed at the Gran Caribe Real from May 26 to June 2. Upon arrival we were a little worried because even though we did the online check in 48 hours in advance our room was not ready until the next day and I did...More

    1  Thank Beachvacationx2
    Management response:Responded 5 July 2012

    Dear guest: We appreciate your time in writing this review; we are so happy to hear that you liked our services, our facilities and our food. Gran Caribe Real is a beautiful Hotel where you can find many alternatives; our level of service is recognized...More

    Reviewed 7 June 2012

    Rooms were nice (ocean view is very important, ocean and pool even better), service was very good, food selections were good (there are several buffets but the food quality at the buffets was good). Only issue we had was the AC could have worked better.More

    4  Thank charleytallman
    Response from Matias K, Director General at Gran Caribe ResortResponded 6 August 2015

    Thank you for your brief yet encouraging review about your past stay. Our associates strive to provide excellence in service and we are proud to read we were able to meet your expectations throughout your visit at Gran Caribe Cancun. Once more, thank you and...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$225 - US$455 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Family Hotel in Cancun
    • #23 Business Hotel in Cancun
    • #27 Spa Hotel in Cancun
    • #28 Romantic Hotel in Cancun
    • #29 Top resorts Hotel in Cancun
    • #29 Luxury Hotel in Cancun
    • #31 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 470
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, BookIt.com, Orbitz, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Gran Caribe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Gran Caribe Real Cancun ,
    • Caribe Real Resort Spa ,
    • Gran Caribe Cancun ,
    • Gran Caribe Real Resort & Spa ,
    • Cancun Gran Caribe Real Resort ,
    • Gran Caribe Real Hotel
    Add Photo Photos
    Traveller (7309)
    Pool & Beach (1698)
    Room & Suite (1295)
    Dining (586)
    Hotel & Grounds (4047)
    Family and Play Areas (146)
    Bathroom (61)
    Business Centre & Event Rooms (41)
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    Ask a question
    Questions & Answers
    geoffbrewster
    18 January 2018|
    Answer
    Response from Matias K | Property representative |
    Hi geoffbrewster, For dinner at our specialty restaurants, men are required to wear closed toe shoes, elegant bermuda or long pants, and shirt or a polo. Best regards, Matias K., General Manager
    0
    Votes
    geoffbrewster
    18 January 2018|
    Answer
    Response from Matias K | Property representative |
    Hi geoffbrewster, I am sorry to inform you that we don't have dispensers in the rooms. We have small bottles of alcohol in your rooms at all times, and those already predetermined brands. Once you are in the resort, please... More
    0
    Votes
    PickleMom
    18 January 2018|
    Answer
    Response from Matias K | Property representative |
    Hi PickleMom, Our beach does not have rocks in it. As for the waves, it all depends on the wind and other climate conditions, we get both calm sea and waves. Best regards, Matias K., General Manager
    0
    Votes
    Room Tips
    "always book ocean view"
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    "Ocean View"
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    "We were on level 4 and faced the ocean"
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    "Higher rooms with an ocean view will be the best value."
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