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Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#5 of 183 Hotels in Cancun
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Live Aqua Beach Resort Cancun
Live Aqua Beach Resort Cancun
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8,039 Reviews from our TripAdvisor Community

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Showing 6,327: English reviews
San Diego, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed yesterday NEW

What can I say that hasn't been said...this is the best All Inclusive resort we've ever visited. Arrival and departure went perfectly smooth. Greeted with a cool towel and cold drink. Perfect after traveling for 10 hours. The staff was exceptional. Never had anything but excellent service. They truly go out of their way to please. One example. We really... More 

Helpful?
3 Thank Danhanz
Ohio, USA
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed yesterday NEW

This resort is extremely nice, very beautiful grounds with clean rooms, great food, and an awesome value. We stayed for 8 nights in early November, and it was just the right amount of time to completely relax. The food was varied and excellent at all of the restaurants we went to. Highlights included the Habanero soup at MB and shrimp... More 

Helpful?
2 Thank leprechaun25
Oshawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

We always stay st a 5 star, and we aim at staying at adults only resorts when possible. This resort, although a bit worn (you can tell that the rooms have been very used) was amazing for the attentiveness to service, they cannot do enough for you. We got to speaking with some of the staff who ensured we had... More 

Helpful?
1 Thank MJ J
usa
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

Delicious omlettes made to order by Rafael!!!!!! Great poolside and spa service. Great food and beautiful pools and grounds! I really enjoyed releasing the baby sea turtles and the casino night activities.

Helpful?
2 Thank virginials2016
Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

My boyfriend and I have been here several times and are ready to book our next trip back already. The rooms are ALWAYS extremely clean as well as the entire resort. We love the food and each restaurant has something for everyone. (I can't stress enough how great the food is!). The service is always great and many people will... More 

Review collected in partnership with this hotel

Helpful?
4 Thank Alysa F
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

When we first stepped a foot in at the hotel we left like we were part of the family. The staff were super nice, friendly and always smiling. The room was clean, super comfortable beds, awesome view of the beach front. They have multiple pools, bars and was so easy to get our food and orders in. Our server Dulce... More 

Helpful?
2 Thank Jonathan O
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I truly appreciate that you took a few moments to express your complete satisfaction on all aspects of your vacation. We have certainly been striving to achieve complete harmony in all aspects of our guests vacacion, from the initial greeting upon arrival, dining experiences, and all the way to the smiles that greet you through every step. So I thank... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

One of the best hotels I've stayed at in Cancun. From the time we were greeted at check-in to the time we left, the staff was so attentive and pleasant to be around. They seemed to really enjoy their jobs and make their guests feel at home. We will be back soon!

Helpful?
2 Thank 174janak
Chicago, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Amazing service. I attended with my best friend and we had a great relaxing time, but I would say the hotel is geared towards couples. The service is amazing and its a stunning resort, more on the quiet side at times, again great for relaxing with a loved one, not for friends or wild times, but for relaxing i would... More 

Helpful?
3 Thank 203esmeraldag
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW

We absolutely love the Live Aqua! This was our second time visiting the property in Cancun. Last year we had such an amazing time, we decided to come back for a longer stay. The food at this resort is amazing! There are about 7 restaurants that have different types of food. Last year in 2015, Siete was our favorite! We... More 

Helpful?
5 Thank Cliff P
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

We are thrilled to have been awarded such glowing comments regarding your second visit with us. Our service and attention to detail have rewarded us with this very special challenge, to make each of our guests visit better than the last, and we have been working tirelessly to achieve it. Your review truly warms my heart as it is a... More 

Nebraska
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 days ago NEW via mobile

We stayed here for 4 nights and loved the resort. There isn't a ton to do, so if you want a lot of activities to stay busy and nightlife, then this isn't the place. There's some but not a ton. There was a lot of food, but we aren't very adventurous with what we eat, so we preferred ordering room... More 

Helpful?
2 Thank luv2travelNE

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan KM 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $504 - $1,193 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Hotels.com, BookIt.com, Cheap Tickets, Booking.com and Jetsetter so you can book your Live Aqua Beach Resort Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Business Hotel in Cancun
#4 Romantic Hotel in Cancun
#5 Luxury Hotel in Cancun
#5 Top resorts Hotel in Cancun
#5 Spa Hotel in Cancun
#5 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
827 questions
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New Jersey

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Questions? Get answers from Live Aqua Beach Resort Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor, oceanfront. DO NOT get the terrace upgrade, your view is blocked by bushes”
 of 5 bubbles leprechaun25, 4 Dec 2016 | Read review
“Ocean front or ocean view”
 of 5 bubbles mjc2015, 4 Dec 2016 | Read review
“the higher the floor, the better the view”
 of 5 bubbles 294jeffreyl, 29 Nov 2016 | Read review
“High floor with ocean view”
 of 5 bubbles gareth_thomas80, 27 Nov 2016 | Read review
“Deluxe Ocean View is a must. Higher floors have better views.”
  • Juan the artist who did our Thanksgiving turkey
  • There is a place to eat under those trees
 of 5 bubbles K1330VVtimm, 26 Nov 2016 | Read review
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