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Live Aqua Beach Resort Cancun

Travellers' Choice award winner
#6 of 181 Hotels in Cancun
GreenLeadersGold level
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Live Aqua Beach Resort Cancun
Live Aqua Beach Resort Cancun
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8,413 Reviews from our TripAdvisor Community

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There are newer reviews for Live Aqua Beach Resort Cancun
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Showing 6,623: English reviews
Omaha, Nebraska
Reviewed 29 March 2015

My wife and I visited Live Aqua March 6-13 of 2015. We were celebrating our 40th wedding anniversary, and boy did Live Aqua treat us as royalty. The special dinners at MB, the Hidden Garden, and Azur were simply amazing. The food was exceptional. Dinners included salmon, steak and lobster, and veal and lamb osso bucco. The service was incredible...

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Helpful?
3Thank Paul M
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and...

Calgary, Alberta
Reviewed 29 March 2015

We spent a week at Live Aqua in February and very much enjoyed it. We had an oceanfront room on the 8th floor which offered a great view of the beach and pools. We also signed up for the Aqua Club on the 5th floor which we used a lot and highly recommend. Daniel provided great service in the Aqua...

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2Thank BHCB
Ohio
Reviewed 29 March 2015

My wife and I stayed at Live Aqua for 1 week and were exceedingly happy with our choice. We have been going to Cabo for the past 18 years and due to last years hurricane our time share is not available until after June this year. We did a great deal of research and selected Live Aqua. What a wonderful...

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4Thank TravelplannerOhio
Montreal, Canada
Reviewed 28 March 2015

From march 11 to 25 at LIVE AQUA It was our first time in Cancun, When we reserved in July 2014 for March 2015, it was suppose to be a deluxe room with a balcony or terrace, but we received a email the 2th of March it was mistake on brochure, saying the terrace, initiation to scuba diving and the...

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8Thank GioMont
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you very much for taking the time to write about your recent experience at Live Aqua Cancun. Even though you were off to a rough start, I am more than happy to read that we managed to turn your experience into a wonderful memory of your vacations. At Live Aqua, our most valuable asset is our staff. We work...

Reviewed 28 March 2015 via mobile

I will never forget how immaculate the hotel smelled. It was so relaxing and had a great ambiance. It is definitely very calm so if you are looking for something more lively this is not the place for you. Great service and staff as well as restaurant options. The small taco shop located closer to the beach level was a...

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5Thank OrionBailey
Columbus, Ohio
Reviewed 28 March 2015

First off, I find that the people working at a resort truly make for the experience at a hotel. And I found that the staff of Live Aqua to be most friendly, helpful, professional, and accommodating! From Eduardo who greeted us and helped us throughout our stay, to Paulina who also was there to help with dinner reservations (see my...

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8Thank Randy B
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

Thank you very much for taking the time to write such a wonderful review of Live Aqua Cancun. I am happy to read that our number one objective is being reached and we have managed to motivate you to return and in no less than 12 months! We strive each and every day to create magic that our guests will...

Little Rock, Arkansas
Reviewed 28 March 2015

My husband and I just got back from 5 days stay at Live Aqua in Cancun. It was an amazing experience! It is a beautiful property with wonderful friendly people making sure you are having the best experience possible. The best food ever in all their restaurants. The breakfast is fit for a king and the staff is super nice,...

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3Thank Myriam M
Cleveland, Ohio
Reviewed 28 March 2015

We were there a week and had a wonderful time. I can not think of a single thing that I would want to upgrade or change. The property is large and well designed with many micro areas so we never felt crowded or stood in line more than a couple of minutes. We had one of the end suites on...

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1Thank zaytran
Reviewed 26 March 2015 via mobile

Great view. Food are very salty, sushi bar is not good. Staff are nice, but some of them at restaurants likes to make jokes, you may feel uncomfortable. Do not stay at 1049. There is "no Internet service" It takes almost 3 mins to open a webpage. When I asked front desk, they said" mam, we have all internet service...

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1Thank tingting z
Alfredo S, General Manager at Live Aqua Beach Resort Cancun, responded to this review

I appreciate your valuable review about our hotel and especially your comments from your recent stay with us. I am sorry to hear that you have encountered some problems logging in on our Wi-Fi. Unfortunately we encountered a problem with the optic fiber of our server that has now been resolved in order to avoid any lasting impact on our...

Reviewed 26 March 2015 via mobile

This year we decided to come to Live Aqua for our annual sisters get together. We stayed during the month of March 2015, and we have to say that this has been our favorite sisters weekend trip we have taken to date. The staff were just wonderful, the amenities were great, and the food was awesome. From the moment we...

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4Thank Mariana I

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Beachfront
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Live Aqua Cancun, a welcoming place, where being is the first part of feeling. Your senses work together. It's a prism of colors, eclectic rhythms, and seductive details. Enjoy the fusion of idyllic days and energizing nights. It is a monument to your arrival to this Cancun Spa Resort. This sophisticated beachfront resort lies along white sand beaches, across the street from La Isla Shopping Mall and walking distance from some of the best restaurants and shopping malls in the city. Exotic drinks, barefoot luxury and activities overlooking the resort's 8 infinity pools are just part of the exquisite details within our All Inclusive concept. Music worships you at every step, with changes in rhythms that match the emotions you feel and the space around you. The sound is never the same, but always relaxing, exciting and harmonic. Arriving, leaving, just belonging makes you sigh with peace. The Aqua aroma seeps into every nook and cranny up to the sky, down to the sea. Return to yourself. ... more   less 

Additional Information about Live Aqua Beach Resort Cancun

Address: Boulevard Kukulcan km 12.5 | Zona Hotelera, Cancun 77500, Mexico (Formerly Live Aqua Cancun All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $524 - $1,117 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Live Aqua Beach Resort Cancun 4.5*
Number of rooms: 371
Reservation Options:
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Also Known As:
Live Aqua Cancun All Inclusive Hotel Cancun
Cancun Aqua Hotel
Aqua Hotel Cancun
Fiesta Americana Grand Aqua
Hotel Style:
#4 Romantic Hotel in Cancun
#4 Business Hotel in Cancun
#6 Spa Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Live Aqua Beach Resort Cancun staff and other travellers.
898 questions
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New Jersey

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Questions? Get answers from Live Aqua Beach Resort Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great”
  • View from 4th floor Viento Suite
  • A birthday beyond expectation
  • sunrise on the last morning
  • Sunrise from the Viento Suite (as seen over a pot of coffee and pastries from room service)
  • Viento Suite bedroom
 of 5 bubbles sbergwil, 24 Feb 2017 | Read review
“ocean front room ,rooms are quiet and very clean and up dated”
 of 5 bubbles tlejcher, 24 Feb 2017 | Read review
“Ocean or garden view, you don't want to look out onto the boulevard”
 of 5 bubbles caitlinnholmes, 24 Feb 2017 | Read review
“1st and 2nd floor are rather blocked and only sees trees, make sure you get a higher floor”
 of 5 bubbles 89hassanr, 23 Feb 2017 | Read review
“For great views of the ocean choose floors 1 and above. The mezzanine floor has obstructed water views.”
  • 4th Floor Viento Suite
  • Rice art for a special occasion
  • Viento Suite
 of 5 bubbles douglasb348, 22 Feb 2017 | Read review
5 of 5