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Fiesta Americana Villas Cancun

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#35 of 182 Hotels in Cancun
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Fiesta Americana Villas Cancun
Fiesta Americana Villas Cancun
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1,617 Reviews from our TripAdvisor Community

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Showing 654: English reviews
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Milwaukee, Wisconsin
Reviewed yesterday NEW

I was greeted from the first day like a Celebrity. Ignacio, Victor, Arturo, and Mateo are the best. I often brag about Hawaii but now I brag about Mexico, Fiesta Americana Villas Cancun. I was nervous how to spend my 50th birthday, but hit the jack pot at this hotel. The room service was great. The massage was excellent. The...

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Helpful?
1Thank trypot925
Ottawa, Canada
Reviewed 3 days ago NEW

As Canadians we loved it ! Close to all amenities,staff very accomidating,front desk Evelin,Atenas,Elena very efficient,friendly and helpful. Special thankyou to Panfilo(Lifeguard) ,Mateo,Rodrigo,Tomas for all the assistance and information.We also want to say thankyou to lady who cleaned our room (housekeeping) Malena who made us cute animals from the towels that greeted us each day. We hope to return .We...

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Helpful?
1Thank Hannahgarfield
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for your preference to Fiesta Americana Villas Cancún, we really appreciate your congratulatory comments, I assure you that all our staff will be more than happy to know they made a memorable experience during your vacations. I look forward to having the opportunity of serving you, during your next visit to the beautiful beaches...

Seattle, Washington
Reviewed 3 days ago NEW

I usually stay on "the road less traveled" so Cancun was never in my plans. Fiesta Americana was wonderful from the valets to servers. Housekeeping were kind and efficient. Rooms were clean and big with kitchenettes. The grounds, pool and restaurant were beautiful and clean. Let's not forget the view...stunning!!

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Helpful?
Thank Alikatt62
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are so proud to know that we fulfilled our main objective: exceed your expectations. I am certain this comment will motivate all of us to keep searching for excellence. We look forward to having the opportunity of serving you during your next...

Chicago, Illinois
Reviewed 4 days ago NEW

I just got back from Cancun and I stayed 7 nights at Fiesta Americana Villas and I have to say... it was such a breeze to be there. Lets start off with saying that ALL staff were extremely friendly and very helpful. My wife doesn't speak Spanish but she felt comfortable talking to staff and staff helped her out. The...

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1Thank nevler5
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are glad to know that you spent a wonderful time at our beautiful property. We look forward to having the opportunity of serving you again, if there is anything else that we could do for you, please let us know. General Management...

Reviewed 4 days ago NEW

Our stay at this hotel could have been a lot better, and there are a couple of reasons why I'm not giving it more stars. First, when we booked, we booked a room with a king bed, and upon arrival, we were put in a room with two double beds instead of a king bed. We were told that the...

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Helpful?
2Thank Nadia G
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry to know about this issues during your staying, please accept my most sincere apologies. I have reviewed your comments altogether with our Executive Team and we are taking specific actions to avoid similar situations in the future. I assure you that I have shared your comment with the Sales Manager, in order to reinforce their internal...

Reviewed 4 days ago NEW

Room was poor. The villa was maybe 1/3 full....they placed us in a studio...did not offer us an opportunity for an upgrade. At first, we were not too concerned...until the next floor up was drilling or running a jack hammer. We complained to the staff....they were unaware of the issue.

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Helpful?
Thank alhabiger
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry to know about all these issues during your staying, please accept my most sincere apologies. I assure you that I will be taking corrective actions with the involved departments, in order to avoid any similar situations in the future. We look forward to having the opportunity of serving you as you deserve, if there is anything...

Sao Paulo, SP
Reviewed 1 week ago

We informed the Front Desk that we were in our Honeymoon, so they delivered a bottle of champagne and a piece of cake to our room. Also there was a nice design in our beds using rice. Really nice! Later during our stay, Ignacio (Head of Concierge) helped us a lot to rent a nice sports car with Hertz. In...

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Thank AnyuserNooneknows
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am really glad to know that you spent a wonderful honeymoon and our service did please you. I am certain this comment will motivate all of us to keep searching for excellence. We look forward to having the opportunity of serving you during your next visit to the beautiful beaches of Cancun, if there is anything else that we...

Chester, New york
Reviewed 1 week ago via mobile

The good- the front desk and beach personnel are all very friendly and helpful. The restaurant "palapas" serve good food and good service for the most part. The bad - the room had giant cockroaches one day and for the rest of the trip we were afraid to sleep in fear of roaches crawling over us at night. The hotel...

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2Thank smiley1_9
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I am truly sorry to know about this issues during your staying, please accept my most sincere apologies. I have reviewed your comments altogether with our Executive Team and we are taking specific actions to avoid similar situations in the future. We look forward to having the opportunity of serving you as you deserve, if there is anything else that...

Boulder, United States
Reviewed 1 week ago

This hotel is a "gem". Not over the top in luxury.. Different feeling than the vacation club in Cabo.. Fabulous location.. Great location on beach.. Easy to get around and become part of the area.. Good restaurants and fabulous grocery store within walking distance. The onsite restaurant is more than adequate. A great place for couples or families.

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Thank F5989EJjosephp
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

It has been very pleasant to know that our facilities, service and location made more enjoyable your staying. We look forward to having the opportunity of serving you during your next visit to the beautiful beaches of Cancun, if there is anything else that we could do for you, please let us know. General Management Fiesta Americana Villas Cancun

Reviewed 1 week ago

My wife and I have been to Cancun and Cozumel many times over the years typically mid Minnesota winter. We have stayed at several different properties both all inclusive and non-all inclusive. The Fiesta Americana Villas turned out to be an excellent place. Nice and quiet and mostly spanish speaking folks which I miss from early days of Cancun. Also,...

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1Thank Mike S
Manuel S, Gerente at Fiesta Americana Villas Cancun, responded to this review

I would like to thank you for taking the time to share your experience on the community. We are glad to know that you spent a wonderful vacations. I will share your words to José, Luis, Ignacio and Mateo, I am sure they will be more than happy to know about you. We look forward to having the opportunity of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Fiesta Americana Villas Cancun

Address: Seccion A, lote 3 Km. 8.5, Boulevard Kukulkan, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $183 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fiesta Americana Villas Cancun 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Fiesta Americana Villas Cancun Hotel Cancun
Fiesta Americana Cancun
Fiesta Americana Hotel Cancun
Fiesta Americana Vacation Club Cancun
Cancun Fiesta Americana
Hotel Style:
#27 Spa Hotel in Cancun
#32 On the Beach Hotel in Cancun
#43 Family Hotel in Cancun
#45 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Fiesta Americana Villas Cancun staff and other travellers.
66 questions
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South Pasadena, California, United States
Celina, Texas
1 month ago
Melbourne, Australia
over a year ago

See all questions (66)

Questions? Get answers from Fiesta Americana Villas Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for water View”
 of 5 bubbles trypot925, 21 Feb 2017 | Read review
“Inside of u shape,4,5 th floors best view,3 Rd floor biggest balcony”
 of 5 bubbles Hannahgarfield, 19 Feb 2017 | Read review
“4th floor on the left side has the best view overlooking everything!”
 of 5 bubbles nevler5, 18 Feb 2017 | Read review
“This hotel is very close (walking distance) to the nightclubs of Cancun (Hard Rock Café, Coco Bongo, etc).”
  • The first room we stayed
  • The upgraded room
 of 5 bubbles AnyuserNooneknows, 13 Feb 2017 | Read review
“Junior suite is well worth it over the deluxe room. Higher floors view water more.”
 of 5 bubbles A5502IMmikes, 11 Feb 2017 | Read review
5 of 5