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Bel Air Collection Resort & Spa Cancun

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Bel Air Collection Resort & Spa Cancun
Bel Air Collection Resort & Spa Cancun
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2,450 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
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Montreal, Canada
Reviewed yesterday NEW

Our Stay at the Bel air was lovely! The view and the location on the beach was stunning! The restaurants were nice and cosy and the waiters were Fantastic! over our week stay at tha bel air, 3 or more meals a day, every day was delicious and the staff were very welcoming! The food was good, the chioces were...

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Thank MandiRandi-13
Reviewed yesterday NEW

the staffs was friendly and the room was always clean and the bed was cozy slept very good the food was very very good and thank for your waiter a special thank to Angel :) the view of the ocean was awsome the sunrise come out right in front of the hotel in feb,the pool was nice

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Thank Jean-francois G
Toronto, Canada
Reviewed 2 days ago NEW

What stands out at this resort is the friendliness of the staff. They want to do everything possible to make your stay at the Belair Collection a memorable one. The biggest surprise was how incredibly delicious the meals at this resort were. The food was definitely 5 Star! Our compliments to the chefs.

Review collected in partnership with this hotel
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Thank Craig_Hagerman
Wakefield, Canada
Reviewed 3 days ago NEW

I was a bit dubious about this hotel and the mixed reviews, but I admit that this was one of the best vacation that I had in years. Our room, a superior room, was large and attractive. Our deck overlooking the pool was roomy and so comfortable. The hotel staff were all helpful and friendly. The beach and pool areas...

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Thank 187nicole
Ottawa, Canada
Reviewed 3 days ago NEW

Great vacation! Nothing is extraordinarily fancy but is a very comfortable &!cozy resort. It's our 3rd time back &awe will go again. The only complaint is the dinner menu & food of which neither were that good! Breakfast & lunch were terrific! Stick with Mexican food for dinner!

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Thank Y3925OWkevinm
Montreal, Canada
Reviewed 4 days ago NEW

Contrary to numerous hotel, there was no surcharge for solo traveler. That's the reason I ended up here. Considering the size of the resort (small), they have enough staff that you never wait long to get a drink or your meal. Towel service could be improved though. The foam long chairs are quite comfy. Food and drinks are all right...

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Thank Michel L
Drancy, France
Reviewed 5 days ago NEW

Rooms were very good with a jacuzzi included in our room. Service and lunch were very good. Swimming pool was not clean at the end of the day (some pieces of newspaper, cigarettes in the deep of the swimming pool)

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Thank Michael F
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear guest, thank you so much for choosing Bel Air Collection Resort & Spa Cancun and for taking the time to let us know your experience with us, your comments are highly appreciate to improve our areas of opportunity. We are glad to know that you spent a great time here and enjoyed of our service. We hope that you...

Reviewed 6 days ago NEWvia mobile

Andres and other staff were incredibly friendly and welcoming. That being said, this did not make up for the poor experience of the hotel itself. We were "upgraded" to a sea view room, which was on the first floor. This meant our door was right outside the active (meaning loud) lobby, and our window was facing the pool area. There...

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Thank Molly B
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Molly B Thank you so much for sharing your latest experience at Bel Air Collection Resort & Spa Cancun, and thank you for the feedback regardig the noise on the rooms and areas, your remarks help us improve in order to keep a high level of satisfaction among our beloved guests. Please be sure we will follow up with...

Reviewed 6 days ago NEWvia mobile

This place tries so hard to be more than a motel, but that is pretty much all it is - a motel in a prime beach-front location. If you're low maintenance and looking for a safe place to rest your head at night after spending all day at the beach or drinking, this place is perfect. It was the cheapest...

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Thank Kerri M
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a remodelation process and we offer you an apology for any inconvenience that this may caused...

southwestern ontario
Reviewed 1 week ago NEW

My daughter and I went to the Bel Air as a last minute, inexpensive vacation a couple of years ago (2015). It appealed because, for a reasonable price, we were able to fly out of our local airport instead of driving 2 hours to a bigger one, and the flight times were good. The whole thing was awful. We got...

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Thank valueoriented
BELAIR_CANCUN291, Gerente at Bel Air Collection Resort & Spa Cancun, responded to this review

Dear Guest, first of all we would like to thank you for your comments and for taking the time to let us know your disappointment, your comments are highly appreciated since they help us to improve our areas of opportunity. We find ourselfs in a remodelation process and we offer you an apology for any inconvenience that this may caused...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Where body, mind and spirit become one. The Bel Air Collection Hotel & Spa enhances your meditation and serenity, where everything is dedicated to your wellness and to completely restoring your body, mind and spirit. The Bel Air Collection follows a hip and minimalist trend, for those who are looking for a relaxing and romantic experience. 10 Minutes from the airport and just 15 minutes from the commercial zone, restaurants and the exciting Cancun's nightlife. *Adults oriented. Children 12 years old and up are welcomed ... more   less 

Additional Information about Bel Air Collection Resort & Spa Cancun

Address: Boulevard Kukulcan Km. 20.5 Hotel Zone | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $139 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bel Air Collection Resort & Spa Cancun 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Bel Air Collection Resort & Spa Cancun Hotel Cancun
Bel Air Collection Resort And Spa Cancun
Bel Air Collection Hotel Cancun
Bel Air Cancun
Bel Air Collection Cancun
Hotel Style:
#52 Top resorts Hotel in Cancun
#53 Spa Hotel in Cancun
#62 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air Collection Resort & Spa Cancun staff and other travellers.
80 questions
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Questions? Get answers from Bel Air Collection Resort & Spa Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room is amazing! but if you want to save money, lagoon view is also nice, and the beach is a 30 second walk away!”
 of 5 bubbles MandiRandi-13, 26 Feb 2017 | Read review
“I recommend upgrading to the superior room.”
 of 5 bubbles 187nicole, 24 Feb 2017 | Read review
“We were in #5206 and loved it. Awesome view & quiet at night. Oceanview, but most rooms are, I believe...”
  • Sunset
  • Gorgeous. Just sayin'. Private, too.
 of 5 bubbles beachchevy, 15 Feb 2017 | Read review
“Ocean view with a balcony. Many do not have a balcony.”
 of 5 bubbles debbieo157, 5 Feb 2017 | Read review
“Ocean side has great views and breezes.”
 of 5 bubbles 968rkg, 26 Jan 2017 | Read review
5 of 5