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Holiday Inn Cancun Arenas

HolidayInn.comUS$114*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$147*
US$114*
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US$124*
US$124*
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Holiday Inn Cancun Arenas
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864 Reviews from our TripAdvisor Community

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Showing 355: English reviews
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Brighton, United Kingdom
Reviewed 6 days ago NEWvia mobile

If your looking for peace and quiet on a white sandy beach , don't come to this hotel . The blare music from 10 am till late at night . They have pool activities with the worst voice and can be heard several km away . This is not what I expected from a major hotel chain and this has...

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Helpful?
Thank Scorp1975
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016 via mobile

I went to Cancun for few days, and the hotel offered me a lot of amenities for the right price. Close to both downtown and the night clubs. It is affordable but nice, and I would recommend the pool bar to stay there some time.

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Helpful?
Thank Ricardo F
About Hotel's Favourite Review
Bucharest, Romania
Reviewed 1 week ago via mobile

I would recommend this hotel for families and not for couples. The hotel has many activities and facilities, yet its not so attractive for young people. The beach is not good, but I discovered that this is general problem in Cancun. The staff is absent minded, except the people working for breakfast.

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Helpful?
Thank Catalin D
Reviewed 2 weeks ago via mobile

Very nice, lovely. The staff very nice, the rooms very clean, and the food so good. I like dinner/ show. And only the thing... Its very small, but the important its you come to relax, and its easy to go. Very good.

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Helpful?
Thank Kimberly A
Warrington, United Kingdom
Reviewed 2 weeks ago via mobile

Upon arrival this seemed lovely, complimentary drink whilst we were queuing for check in and all looked good! It's an easy trip from the airport to the hotel and easy short bus ride to the strip but we were left feeling quite let down. Whilst the rooms were large and clean, the front rooms have disappointing views - our double...

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Helpful?
Thank NFelt
IHGService, Guest Relations Manager at Holiday Inn Cancun Arenas, responded to this review

Hi NFelt, Thanks for sharing thoughts about your recent stay at the Holiday Inn Cancun Arenas, we're glad to have hosted you. I'm sorry to hear that you were letdown by view in your assigned room, the water pressure and temperature of the shower, and the level of assistance rendered by our staff when you raised your concerns. I appreciate...

Damascus, Maryland
Reviewed 10 April 2017

Typical Holiday Inn property in terms of a clean, comfortable room. Check-in - the front desk staff was indifferent to me. But more importantly, even though a 'chip and signature' method was used for my credit card. Credit card approved and license copied. But the staff wrote down my credit card number, expiration date, and 3 digit security code on...

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Helpful?
Thank lamphs
IHGService, Guest Relations Manager at Holiday Inn Cancun Arenas, responded to this review

Dear lamphs, Thank you for choosing us and for letting us know the details of your experience at our property. I am glad to see your above average rating on cleanliness and sleep quality. However, reading through your review, I regret to know that your stay was not as satisfactory as we wanted it to be because we failed in...

Ottawa, Canada
Reviewed 10 April 2017

Booked with my airmiles for 8 nights. Overall, I enjoyed our stay very much given this was a minor cost to the trip. The good: Hotel is clean, some areas recently painted with vibrant colors, room was very clean if a bit spartiate, 2 double beds with hard mattresses, decent pillows, TV with some English channels (although the variety of...

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Helpful?
Thank Lubiere
IHGService, Guest Relations Manager at Holiday Inn Cancun Arenas, responded to this review

Dear Lubiere, Thank you for taking the time to provide us with a review and for staying with us. I am elated to read you liked the cleanliness of our hotel as well as the helpful staff, room and its amenities. Our hotel is close to most establishments, and our breakfast offers a good variety of options, I am happy...

Reviewed 10 April 2017

My wife & I were pleasantly surprised. Here's the real review. The rooms, pool, beach, service were fantastic. My wife loved the food. I wasn't unhappy with the food, but not blown away either. But if she's happy...I'm happy We didn't mind that most of the staff spoke little English. There were a few exceptions like our awesome waiter Jose...

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Helpful?
Thank Mrtwistertx
London, United Kingdom
Reviewed 8 April 2017

1 night in Cancun so had to stay here! Great views from the balcony of my room and a pool area with bar too! Pool leads straight onto the beach, chairs and towels are available free for guests. Perfect Just so relaxing! Hotel is old, but I found it clean and tidy, no concerns, staff friendly and helpful. Internet good...

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Helpful?
Thank HerrFUDGE
chicago
Reviewed 15 March 2017

You'd think a Holiday Inn would at least have drinkable water in the room - like every other chain hotel on this tourist strip. You'd be wrong. We also struggled to find staffers who understood or spoke English. I was shocked. The room was basic, as were the amenities. Nothing stood out. The pool wasn't impressive, nor was the beach...

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Helpful?
Thank Sktpat
IHGService, Guest Relations Manager at Holiday Inn Cancun Arenas, responded to this review

Dear Sktpat, Thank you for your recent stay with us and reviewing our property. Please accept our sincerest apology for the unexpected experience you had with the room you received and the service you had. We also apologize you were not satisfied with the facilities we offer. We want to assure you that our hotel is very proud of its...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
**** ALL INCLUSIVE OPTION ALSO AVAILABLE**** KIDS FREE UNDER 12 Beautiful BEACH FRONT Hotel, Mediterranean style, perfect for couples and families. Located in front of the calm Cancun beaches. Holiday Inn Cancun Arenas with the best location in the Hotel Zone with a warm environment, surrounded by beautiful gardens, with a walk way that brings you a gorgeous view, that goes from Cancun downtown to the heart of the Hotel Zone, where night clubs, shopping mall and restaurants are located. The Hotel offers All Inclusive Plan and European Plan, beautiful and comfortable rooms with ocean or lagoon view, quality service and four star facilities. Your all inclusive package includes: - Comfortable rooms with Internet access, hairdryer, safe deposit box, iron & ironing board, TV cable, voice mail system, alarm clock and coffee maker. - All meals at the International buffet Restaurant. - Snacks next to the pool - Italian Specialties a La Carte for dining option & The Ocean Grill Tequila a'La Carte' (Reservation required) - Domestic Drinks at the Lobby bar, Pool Bar and the Theater Bar. - Room service (limited menu and hours) - daily activity program and night entertainment. - kids Club - Gym. ... more   less 

Additional Information about Holiday Inn Cancun Arenas

Address: Blvd Kukulcan Manzana Km 2.5, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $150 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cancun Arenas 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Holiday Inn Cancun Arenas Hotel Cancun
Cancun Holiday Inn
Holiday Inn Arenas Cancun
Hotel Style:
#69 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Cancun Arenas staff and other travellers.
19 questions
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Questions? Get answers from Holiday Inn Cancun Arenas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beach view”
Lubiere, 10 Apr 2017 | Read review
“Beach view rooms are much quieter than road facing rooms.”
Mrtwistertx, 10 Apr 2017 | Read review
“Well er.. I would say a SEA VIEW :-)”
  • Room from the terrace of my room 2309
  • Room 2309 - Perfect :-)
HerrFUDGE, 8 Apr 2017 | Read review
“Go down the street to another hotel”
Sktpat, 15 Mar 2017 | Read review
“If you can choose 3rd or 4rth floor with ocean view. Is very nice.”
uhim64, 17 Jan 2017 | Read review
5 of 5
HolidayInn.com
US$114* /night
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Expedia.comUS$124
TripAdvisorUS$124
getaroom.comUS$147
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Prices are for 1 room, 2 adults
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