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Sotavento Hotel & Yacht Club

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1 room 2 adults 0 children
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456 Reviews from our TripAdvisor Community

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Showing 193: English reviews
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Reviewed 2 days ago NEW

I stayed for 4 days during Spring Break. The place is clean, quiet and nice. Is not luxurious so don't expect things like that. They have hot water and Air Conditioner. The pool is cleaned every morning but by the noon is dirty because is surrounded by trees. The breakfast I didn't like because they only offered eggs, bread, watermelon...

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Thank Joami A
High River, Canada
Reviewed 2 days ago NEW

This was the most horrible hotel we have stayed in Cancun. Not what they advertise at all! Very dirty, rude staff, the food at the restaurant was horrible. Our room had a safe with the lock missing. First day there and we come back from an all day tour only to find our room wide open! We freaked out! When...

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Thank Evangelia81
Missoula, Montana
Reviewed 1 week ago

My room smelled like pure mildew. I couldn't even sleep in the room, I had to stay in a friends extra bed. All my clothes were soaked the next day from the moisture. and smelled like mold spores. Fun. The restaurant staff wouldn't even wait on us after sitting there for 20 minutes. We had to go up to the...

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Thank montanaaaaaa
Reviewed 1 week ago via mobile

The room was dirty the floor and the bathroom was full of hair! I cleaned it myself because of the rumors that the staff is stealing! Upon arrival anyway as we were going to stay for just three nights, we asked at the front desk for our rooms not to get cleaned up by their staff out of the fear...

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Thank Agapikouklinou
Toulouse, France
Reviewed 3 weeks ago

This evaluation is personally created from my point of view and my claims and must therefore be regarded as individual and not to be applicable to everyone. I think this hotel can not meet every need, I personally chose this hotel for the following reasons. 1. Location to my DiveCenter, I was diving all day and needed in the end...

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Thank bk69hh
Reviewed 4 weeks ago via mobile

From the moment I arrived, I felt welcomed. Also, I brought my service animal with me and the staff were so great with dealing with that. They welcomed her too. Every time I had a question they answered it and I feel like they really worked hard to make sure I had a nice stay. Also, I always felt safe...

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Thank Bess F
Reviewed 4 weeks ago via mobile

Great place to stay with family and affordable. Staffs are friendly. Public transportation close by. Walking distance to ferry to go to the island. Safe to walk around. Park close by for stroll. Convenience store next door. We enjoyed our stay.

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Thank RJ Garnet N
Bromley, United Kingdom
Reviewed 5 weeks ago

Sotavento is in the north of the Cancun hotel strip, it will take you about 20-25' to get to the more central part with shops and restaurants (which you can do on local buses for 50 cents, buses are frequent though sometimes crowded). Breakfast at the hotel is very basic: cereals, fried bean paste, bread with jam and butter, omelette,...

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Thank Crispatu
Honolulu, Hawaii
Reviewed 11 February 2017

Sotavento is a clean, simple, hotel. It's extremely convenient if you are going out on a boat from the docks located directly adjacent to the hotel. It seems like the crowd is a little older, which is good. Service is great, but some of the rooms located near the bar/restaurant can be NOISY.

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Thank oahusquid x
Lemont, Illinois
Reviewed 11 February 2017 via mobile

I stayed at this hotel for 5 nights as part of tour. My room (M5) was located immediately adjacent and above the restaurant. It was incredibly noisy both at night, until around 10 or 10:30 and again in the morning starting with breakfast at 6:30. Walls are thin, which can add to the noise level. The room was adequate with...

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Thank heron48

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Breakfast included
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Free Parking
  • Multilingual Staff

Additional Information about Sotavento Hotel & Yacht Club

Address: Blv. Kukulcan km 4 Zona Hotelera | Calle del Pescador Lote D-83, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $55 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sotavento Hotel & Yacht Club 3*
Number of rooms: 90
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Also Known As:
Sotavento Hotel And Yacht
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Questions & Answers

Here's what travellers have asked, with answers from Sotavento Hotel & Yacht Club staff and other travellers.
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Questions? Get answers from Sotavento Hotel & Yacht Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with garden view would probably be the better choice.”
 of 5 bubbles bk69hh, 26 Feb 2017 | Read review
“Choose a room away from the bar/restaurant.”
 of 5 bubbles oahusquidx, 11 Feb 2017 | Read review
“As far as possible from the restaurant where they play music very early and where you could get the kitchen smells”
 of 5 bubbles omarkhaemis, 10 Feb 2017 | Read review
“Rooms next to the stairway appear to be smaller. No bellboy so you have to carry your own bags up stairs if you are not on the first floor.”
 of 5 bubbles pedoh, 21 Jan 2017 | Read review
“WIFI is free, but it is not really good.”
 of 5 bubbles ricardomE1185LT, 28 Jun 2016 | Read review
5 of 5