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Great Parnassus Family Resort

Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Playa Delfines
    1.0 km
  • 3 star hotel
  • Pool
Reviewed 3 days ago
100% honest
My hubby and I were here for a week of adventure! It was clean... more
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4,985 Reviews from our TripAdvisor Community

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Showing 3,242: English reviews
Reviewed 3 days ago NEWvia mobile

My hubby and I were here for a week of adventure! It was clean and comfortable. The staff were ALL amazing! Our Nexus guy Santos made extra sure our trip was organized and PERFECT and got us wicked deals on everything! Julian and Carillo (and really all the bartenders)were great! Food was SO good! Favorite restaurants were the Samurai, Erik...

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1Thank Alycia1313
Reviewed 4 days ago NEWvia mobile

A wonderful resort to visit. Only downfall is its a family resort. My girlfriend and I do not have children, so we weren't so into that part. Overall a great time. A few negatives, the hot tubs are not hot, one is barely warm, the other freezing, and the third non existent. The hot water in the room also sucks,...

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Thank Rob D
Ottawa, Canada
Reviewed 5 days ago NEW

We stayed at the Great Parnassus (our clients are both in manual wheelchairs) from Jan. 7th to Jan. 14th. The accessible rooms were big enough for 2 pieces of luggage, wheelchair and a mechanical lift. The bathroom was large and more than enough room to maneuver around. We mostly hung out upstairs at the Adult pool on the second floor...

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1Thank robertoguardado24
hastings uk
Reviewed 5 days ago NEWvia mobile

Having been delayed by 30 hours due to a Dreamliner malfunction, Thomson put half of the passengers in this hotel,telling us at the airport that this was a 5 star hotel. Not true! The interior design of the atrium makes it look like a prison. The room we were given was huge, had a large bathroom suite/dressing room, ocean facing...

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Thank Liandy
Baltimore, Maryland
Reviewed 6 days ago NEW

Visited over a long weekend with my adult daughters in November. The resort, at first appeared impressive, but on checking in, it was clear that it was woefully underbooked and aging. That said, it was a pleasant stay, the food was palatable, the beach exquisite and the hotel's entertainment staff was exceptionally welcoming. Overall we had a great time and...

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Thank SongnDance
Reviewed 6 days ago NEW

My family and I were welcomed from the time we arrived to the time we left. The event staff were always there to include me and my children in all activities. As a family we made friends with many staff members but one stands out to me greeting me every morning with a smile and helping me and my family...

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1Thank Jeff F
Swindon, United Kingdom
Reviewed 6 days ago NEWvia mobile

We had to stay here over night as our flight was delayed by 30 hours and we had to be placed in a hotel over night . They put us here and when I arrived I thought wow don't that look lovely But then we get into our room and it was so bad the patio doors and Windows were...

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Thank anna c
Fethiye, Turkey
Reviewed 1 week ago

We stayed ONE night/day at this hotel courtesy of Thomson on 15/16-01-17 as our flight to the uk was cancelled by the airline!! The hotel is going through a refurbishment, and next door is a building site! The pool and beach area is privy to the loudest music I have ever heard, I suppose to cover the builder noise, which...

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Thank Turkeyites
London, United Kingdom
Reviewed 1 week ago

Stayed here for one night all inclusive (due to delayed Thomson flight so didn't pay). The room was very tired, the bathroom and shower broken with very little water pressure. Much of the hotel is without windows in the restaurants so quite depressing with so much artificial light. The pool area was ok. The beach is fantastic with sun beds...

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Thank trabys
Ontario's Near North, Canada
Reviewed 1 week ago

We arrived on a very quiet Wednesday evening to an empty lobby, which we found odd. The lobby is very nice, set up like a cruise ship. The room could use some updating particularly the bathroom - counter top was made of plywood barely holding on, bathtub dull faded, glaze worn off. mattress was very firm left me with a...

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Helpful?
Thank 590Mike

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Great Parnassus Family Resort is located at KM 17 on the Hotel Zone. It is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun to excitement for the whole family. With areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides. Teenager club and a complete day and night time activities program. All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie. Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 7 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit up to five people. Entertainment at night, with interactive games and shows performed by our entertainers. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $245 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
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Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#47 Top resorts Hotel in Cancun
#49 Spa Hotel in Cancun
#51 Romantic Hotel in Cancun
#57 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Great Parnassus Family Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room close to the elevator or on a lower floor if you don't want to take the stairs. Elevators sometimes out of service.”
 of 5 bubbles SongnDance, 18 Jan 2017 | Read review
“Refurb taking place but all rooms are not worth recommending.”
 of 5 bubbles Turkeyites, 17 Jan 2017 | Read review
“Book eleswhere”
 of 5 bubbles 590Mike, 17 Jan 2017 | Read review
“Just - run, run far away”
 of 5 bubbles maryssas2017, 11 Jan 2017 | Read review
“Ocean View rooms had a great view towards the beach side.”
 of 5 bubbles 458normag, 11 Jan 2017 | Read review
5 of 5