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Great Parnassus Family Resort

CancelonUS$188*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$304*
US$188*
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US$253*
US$304*
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Great Parnassus Family Resort
Great Parnassus Family Resort
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5,231 Reviews from our TripAdvisor Community

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There are newer reviews for Great Parnassus Family Resort
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Showing 3,349: English reviews
Reviewed 2 weeks ago

Stay was for 7 nights and 8 days. For starters the lobby is magnificent and open. PROS: We have a 2yr old and 5 yr old that really enjoyed the kids club and water park. The entire resort is kept very clean especially for the size of the property. The food was amazing including the buffet...though it really is not...

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Helpful?
4Thank late2run75
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear late2run75, We are delighted to hear that you thoroughly enjoyed your experience with us. Thank you for staying at Great Parnassus Family Resort and for taking the time to share your comments on TripAdvisor. Our number one priority is to make every guest experience exceptional and unique as it can be, so we honestly thank you for your feedback,...

Winnipeg, Canada
Reviewed 3 weeks ago

I've been to many hotels in Mexico, lots were 5 star hotels. I went into this resort a little skeptical because of a few bad reviews i saw. Me and my boyfriend were also unsure because it was a family resort, and figured that it wouldn't be fun for us because we're 21, and 23. This resort completely exceeded my...

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3Thank megaanhudson
Reviewed 3 weeks ago via mobile

I am a lazy person, but this time I feel that I have to write a review about the Great Parnassians Family Resort. So that hopefully no one will be fooled by sunwing.ca with their unreasonable price for an false star rating!!!! First of all, the hygiene of the hotel, you will not want to let your child to touch...

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Helpful?
7Thank Anton T
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Anton T, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay; we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal...

Mississauga, Canada
Reviewed 3 weeks ago via mobile

Had an amazing time at the resort. Definitely a family resort that will guarantee your kids have a great vacation. The samurai restaurant is delicious and the servers are hilarious. The chefs make a scrumptious salmon fried rice and the sushi is adequate. My main amigo Diego never leaves your cup empty while you sit by the pool. He was...

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Helpful?
2Thank adamcayak
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear adamcayak, It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food. We’ll be sure to share your comments with Diego; comments like yours are a source of great motivation and serve as an encouragement to our team, as we strive to continuously improve the quality of our...

Reviewed 3 weeks ago via mobile

We absolutely enjoyed our stay. They let us check in early which made all the difference being able to rest and shower after an early flight. Facility was spotless and someone always available when we need assistance. Our 2 and 3 year old loved the Baby Club plus it gave us a chance to have romantic dinners and swims in...

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1Thank Melanie C
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Melanie C, We are delighted to hear that you thoroughly enjoyed your experience with us. Thank you for staying at Great Parnassus Family Resort and for taking the time to share your comments on TripAdvisor. We sincerely look forward to welcome you back and provide you with the exceptional quality and service that characterizes our resort. Do not hesitate...

Evansville, Indiana
Reviewed 3 weeks ago via mobile

This is a GREAT place to go and especially for kids. Staff is SUPER, friendly, and helpful. I'm learning Spanish and they were all so accommodating and helpful - patient and enthusiastic for me to be trying! The overall service was excellent. Shout out to Maria at guest services, Nely the host, and Joseuy and Ramon at the pool bar!...

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Helpful?
1Thank Krystal M
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear Krystal M, We would like to express our gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. We have no doubt that your review will be of great help for many traveler while making their decision to visit Great Parnassus Family Resort. Thank you for the warm words regarding...

Portsmouth, New Hampshire
Reviewed 3 weeks ago via mobile

We brought our two young sons; 9 and 11 here for four days and had a great time. From the beginning and the entire visit, what impressed me most was the friendliness and good service of the staff. From managers to waitstaff, housekeeping to bartenders to the kids area lifeguards, everyone was friendly and attentive - which made our stay...

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1Thank ahb_11
Great_Parnassus, Guest Service at Great Parnassus Family Resort, responded to this review

Dear ahb_11, Thank you for staying at Great Parnassus Family Resort and for taking the time to share your comments on TripAdvisor. We are glad to know that you enjoyed your experience with us and we thank you for your feedback, which we'll be sure to follow up. We all look forward to welcome you and your family back on...

Regina, Canada
Reviewed 3 weeks ago

Family of four, two adults, two teenagers. We booked two rooms. Rooms were good, although they did tend to smell like feet. Feet that had been cooked in feet. They were like a locker room. But, I suspect that is just high humidity and poor ventilation. The cleaning staff were very good - they were there early and did a...

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Thank hilsenteger
Reviewed 3 weeks ago via mobile

My boyfriend and I booked a vacation here for one week from April 23-30. At first, I was hesitant to book this hotel because it states it is a family resort. We are late 20's and early 30's and I read a review from someone being mid 20's saying that she had a good experience. Also, with Cancun going up...

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Helpful?
2Thank Genesis J
Reviewed 4 weeks ago

We stayed there for 8 days and had a great time. Food: - French restaurant was fantastic. Food and service is like a 5 star restaurant in Europe. This is reserved for adults only with dress pants and closed shoes. Must try! - Steak house (Big ben), Mexican restaurant and Japanese restaurant (Samurai) were good as well. They are open...

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Helpful?
2Thank Jean-Noel F

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Great Parnassus Family Resort is located at KM 17 on the Hotel Zone. It is an ideal hotel whether you are vacationing, celebrating or working. Ranging from fun to excitement for the whole family. With areas specialized for baby care, plus a complete children’s water park with a castle, pirate ship and water slides. Teenager club and a complete day and night time activities program. All the upbeat fun imaginable for families; snack bars, coffee and sweets at our creperie. Offering also exclusive areas for adults only. When choosing suites or club rooms for adults only, guests have access to our elite lounge restaurant for breakfast, and in-room special amenities. A variety of 7 different restaurants, 11 bars, 24 hour room service, 4 pools, mini golf plus a variety of different suites to choose from including family suites that fit up to five people. Entertainment at night, with interactive games and shows performed by our entertainers. ... more   less 

Additional Information about Great Parnassus Family Resort

Address: Blvd. Kukulkan Km. 17 | Lote 52-04 Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $251 - $635 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Great Parnassus Family Resort 3.5*
Number of rooms: 505
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Travelocity, Orbitz, Expedia, Hotels.com, Hotwire, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Great Parnassus Family Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Great Parnassus Hotel Cancun
Great Parnassus Resort Cancun
Great Parnassus Resort Spa Cancun
Parnassus Cancun
Hotel Style:
#49 Spa Hotel in Cancun
#49 Top resorts Hotel in Cancun
#51 Romantic Hotel in Cancun
#57 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Great Parnassus Family Resort staff and other travellers.
488 questions
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Questions? Get answers from Great Parnassus Family Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a good room go somewhere else.”
N8597VGwilliamm, 24 May 2017 | Read review
“Family suites are large enough to fit 2 adults and 4 children.”
RocMi97, 23 May 2017 | Read review
“Ask for a room with jacuzzi in the terrace.”
607angelh, 22 May 2017 | Read review
“We upgraded to a room with the bunk beds then we had King sized bed for the 2 of us and the kids had their own space.”
StacyB806, 16 May 2017 | Read review
“Don't do it-- many other great places!!”
edieb643, 14 May 2017 | Read review
5 of 5
Cancelon
US$188* /night
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Bookit.comUS$253
TravelocityUS$304
Orbitz.comUS$304
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Prices are for 1 room, 2 adults
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