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    Hyatt Zilara Cancun

    Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$449
    US$377
    SAVE US$72
    US$449
    Traveller (4941)
    Room & Suite (1144)
    Pool & Beach (770)
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    Overview
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “maria marie” (390 reviews)
    “chef's plate” (268 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Butler Service
    Housekeeping
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Zilara Cancun
    Special Offer: Save Up To 45% OFF
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (5,712)
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    1 - 5 of 4,809 reviews

    Reviewed yesterday

    They far exceeded my expectations! This was a trip to celebrate our 1 year wedding anniversary and the Zilara delivered. The hotel is spotless, staff are all extremely pleasant and helpful. The suite was large and well appointed. Important to note that all rooms have...More

    Thank Allison212
    Hotel's Favourite
    Reviewed 19 June 2017

    My friend and I came here for some sun and relaxation and this place delivered. I have Globalist status with Hyatt and they really pampered us. Champagne when we checked in, letting us know foot massages were ready when we were, asking what scents and...More

    7  Thank Tracy B
    Response from Alfonso J, General Manager at Hyatt Zilara CancunResponded 21 June 2017

    Dear Tracy, First of all, thank you very much for your loyalty with our Hyatt brand, it is a great pleasure to have the chance to welcome our distinguished guest as you, at Hyatt Zilara Cancun. We are glad to know that you felt truly...More

    Reviewed yesterday

    Blown away by their attention to detail...I have food allergies...and within 24 hours...the chefs and waiters knew my issues. We were at this property for one week. By the third day, my breakfast waiter knew exactly what I wanted for breakfast beverages as soon as...More

    Thank DeeCarduner
    Reviewed yesterday via mobile

    We had an excellent stay at the Hyatt Zilara. The room was very clean, and every room has an amazing ocean front view with a jacuzzi. The cleaning service was great, they cleaned our room usually twice a day and always left it perfect. We...More

    Thank Marcos L
    Reviewed yesterday

    This property is THE place to stay in Cancun. Not only is it a stunning resort, but the staff made it even more perfect. Everyone was so welcoming and friendly--it felt as if we were a family. Personal shout out to Frankie and all the...More

    Thank Madeline C
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    Additional Information about Hyatt Zilara Cancun

    Address: Blvd. Kukulcan Km 11.5 | Zona Hotelera, Cancun 77500, Mexico
    Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
    Price Range:US$378 - US$926 (Based on Average Rates for a Standard Room)
    Hotel Class: 4.5 star
    Number of rooms: 307
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Spa
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    Details
    • Price range
    • US$378 - US$926 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Cancun
    • #7 Top resorts Hotel in Cancun
    • #7 On the Beach Hotel in Cancun
    • #7 Luxury Hotel in Cancun
    • #7 Spa Hotel in Cancun
    • #8 Family Hotel in Cancun
    • #18 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hyatt Hotels Corporation, TravelUp, BookIt.com, Hotels.com, HotelPower, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelQuickly, Evoline ltd, HotelsforEveryone, HotelsClick and getaroom.com so you can book your Hyatt Zilara Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal In Cancun Hotel Cancun ,
    • The Royal Hotel Cancun ,
    • Royal Hotel Cancun ,
    • Royal Cancun Resort
    Add Photo Photos
    Traveller (4941)
    Room & Suite (1144)
    Pool & Beach (770)
    Dining (485)
    Hotel & Grounds (3012)
    Family and Play Areas (33)
    Bathroom (21)
    Business Centre & Event Rooms (11)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Justval1
    19 August 2017|
    AnswerShow all 2 answers
    Response from Alfonso J | Property representative |
    Dear Justval1, Thank you for contacting us with your question. We are a non smoking hotel, smoking is only allowed in designated areas, which are two terraces on the open air, other than that, smoking is prohibited on... More
    0
    Votes
    pauleyjoyce
    18 August 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear pauleyjoyce, First of all, we are very happy to know that we will be welcoming you back real soon to celebrate such an special event as your 50th Wedding Anniversary!! I am very sure that you will have a wonderful... More
    1
    Vote
    dawdymj
    14 August 2017|
    Answer
    Response from Alfonso J | Property representative |
    Dear dawdymj, Thank you for contacting us with your concerns about your upcoming visit. There has been a few reviews that mentioned that the temperature was not enough cold, this happened in a few rooms cause he had a... More
    0
    Votes
    Room Tips
    "All rooms are fantastic, they do also have swim up suites on the main floor."
    Read review
    "All rooms are ocean front...ask for rooms to the north and south so that when you walk out of the room, you..."
    Read review
    "Higher floors, swimup suite seem segregated from the pool fun"
    Read review
    "The ocean view rooms are, of course, better."
    Read review
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