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Hyatt Zilara Cancun

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Traveller (6169)
Room & Suite (1349)
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Overview
Hotel website
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Blvd. Kukulcan Km 11.5 Zona Hotelera, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Hyatt Zilara Cancun
Special Offer: Save Up to 55%
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,004)
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5,858 results
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All reviews maria marie chef's plate spice restaurant swim up suite hour lounge asiana restaurant romance concierge foam party beach cabana lobby bar hammock on the balcony our honeymoon ocean front corner suite turn down service presidential suite all inclusive resort
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1 - 5 of 5,858 reviews
Reviewed 2 days ago

We stayed here for 5 nights at the beginning of October and had a wonderful time after flying in from a month-long Californian road-trip looking for total relaxation. With the time of year, the hotel was not too busy, so access to the beach and...More

Thank Adria1p
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded yesterday

Dear Adria1p, Thank you very much for taking the time to share, the comments of your 5 nights vacation experience with us at Hyatt Zilara Cancun. It has been a pleasure to have you as our guests and pamper you with our Service from the...More

Hotel's Favourite
Reviewed August 22, 2018 via mobile

We had such a great trip last year, that we returned again this year. Another fabulous vacation! The employees of this property will bend over backwards for you. If there is something you are not happy about...ask for a manager. They will make it right....More

7  Thank DeeCarduner
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded August 23, 2018

Dear DeeCarduner, Thank you very much for deciding to return with your whole family, to enjoy of your well deserved vacation time, with us at Hyatt Zilara Cancun. We absolutely love your candid review about your two years experiences coming to stay with us. We...More

Reviewed 2 days ago

I think you should be forthcoming with the fact that your resort is open air (meaning there is no air conditioning in the lobby or hall ways. I also would have liked to know ahead of time that there was construction happening. The fact that...More

Review collected in partnership with Hyatt Hotels
Thank vakaymode
Reviewed 2 days ago

We celebrated a friend's birthday with 3 couples at this all-inclusive, adults-only resort. The beach was pristine and the food, beverage and staff were excellent. We stayed on the resort for the entirety of our 4 day stay and felt safe and welcomed. The price...More

Review collected in partnership with Hyatt Hotels
Thank thegoofrules
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded yesterday

Dear thegoofrules, Thank you very much for choosing to stay with us at Hyatt Zilara Cancun, all together, to enjoy of your 4 days at Paradise. We are delighted to know that you were able to enjoy from the entire facilites, offerings and services and...More

Reviewed 2 days ago

We had a great 3 day stay here, the restaurants and bars where all quite good and the service was very accommodating. Our ocean facing suite was lovely and spacious. The breakfast was standard Hyatt fare and solid. The bars where packed and slow, to...More

Thank Chris D
Response from Alfonso J, Director General at Hyatt Zilara CancunResponded yesterday

Dear Chris D, Thank you very much for choosing to stay with us at Hyatt Zilara Cancun for your three days stay. It has been a pleasure to have you as our guests and we appreciate that you took the time to share the comments...More

View more reviews
About
Description

Welcome to Hyatt Zilara Cancun, an adults-only, all-inclusive resort (min. age 18). Prominently located on the widest stretch of beach in the heart of Cancun's Hotel Zone, Hyatt Zilara Cancun is an adults-only, all-suite, all inclusive resort where guests experience traditional Mexican warmth in an intimate yet casual setting.Our resort features spacious suites with breathtaking views of the Caribbean and offers world-class dining, an impressive array of upscale amenities, outstanding service from an attentive and thoughtful staff, and spectacular grounds and facilities.Hyatt Zilara Cancun offers a myriad of activities and conveniences including, sophisticated culinary options at six gourmet restaurants, rejuvenating treatments and services at The Spa- Cancun's only ocean view spa - wine and spirits tastings, enhanced pool and beach butler service and more.

Hotel Amenities
HOTEL FEATURES
 
Hotel class
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Contact Information
Hotel website
E-mail hotel
HOTEL STYLE
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Number of rooms
307
PRICE RANGE
US$342 - US$864 (Based on Average Rates for a Standard Room)
Formerly known as
The Royal
Also Known As
the royal in cancun hotel cancunthe royal hotel cancunroyal hotel cancunroyal cancun resort
Location
MexicoYucatan PeninsulaQuintana RooCancun
Photos
Traveller (6,169)
Room & Suite (1,349)
Pool & Beach (936)
Dining (633)
Amenities (93)
Family and Play Areas (41)
Business Centre & Event Rooms (17)
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Questions & Answers
Ask a question
Terry K
October 16, 2018|
Answer
Response from Alfonso J | Property representative |
Dear Terry, Yes, there is Coke Zero, Light Coke and Sprite Zero as well. You can request it for your mini bar on cans and at the bars is from machine. Best Regards.
0
Votes
Google Translation
Paulyn B
October 15, 2018|
Answer
Response from Alfonso J | Property representative |
Dear Paulyn, Yes you will need to bring your voucher at your check in and we recommend you to check that your reservation is in order. You can send the details of your booking trough email at laura.gomez1@hyatt. com so you... More
0
Votes
Google Translation
Beth S
October 11, 2018|
Answer
Response from Alfonso J | Property representative |
Dear Beth, For both of your requests please contact: adriana.garcia1@hyatt. com Best Regards.
0
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Room Tips
"No huge difference the higher up you go."
Adria1p
2 days ago
Read review
"Drop a towel on your sun bed early, people start at 6 am and the hotel fails to enforce their 30min rule of..."
E5330ESchrisd
2 days ago
Read review
"Get the Premium rooms. They are away from the main building. Pricey but worth."
jaimep618
5 days ago
Read review
"8th floor views were awesome."
dguthrie2
1 week ago
Read review
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