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Dreams Sands Cancun Resort & Spa

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#30 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,991 Reviews from our TripAdvisor Community

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Showing 2,014: English reviews
WESTCHESTER, NEW YORK
Reviewed yesterday NEW

I have been fortunate enough to stay in hotels around the world...Stayed with my family this week in the preferred club area which is well worth the money. Daniel Navarro is one of the most buttoned up GM's I have met in a long time.. Literally..its a place where everyone knows your name...Buffet food was incredible....drinks are always generous...and the...

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Helpful?
Thank ILOVETRAVEL40
Stony Plain, Canada
Reviewed 2 days ago NEWvia mobile

Awesome vacation. The food and service was wonderful. Good for picky eaters .. lots to choose from . The beach is crystal clear and perfect! Couldn't ask for a better location to the restaurants shopping night life as well. 10/10. We will be back!

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1Thank klbast
Houston, Texas
Reviewed 2 days ago NEW

My partner and I took our daughter there for her 1st birthday! This was our first visit to a kid/family friendly resort, and we will definitely go back! They had something to do all day long, if the pool isn't your thing. Entertainment was great, but above all the customer service is AMAZING!!! We reserved a cabana on the beach...

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5Thank ajrodriquez
Reviewed 2 days ago NEWvia mobile

It exceeded my expectations!! Claudia our wedding planner could not have been better she met all our expectations and more. Dreams was a dream come true for Tom and Katie. If planning a destination wedding go to Dreams and ask for Claudia!!

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Thank michelem1127
San Pablo, California
Reviewed 3 days ago NEW

Stayed at Dreams Sands 5 days 4 nights with my fiance for my birthday. Great hotel, food was great, our options were very open with the menu being so big. Bartenders are awesome, ELMER at the pool bar being the best! Very friendly and he always made sure I had my banana colada and my fiance his shot of Jimador!...

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3Thank Acostafamilia
Reviewed 3 days ago NEWvia mobile

This resort was a good family resort and had great entertainment and a fabulous team at the Explorer's club for kids. The staff were top notch as we would expect from Dreams resort. There were a few things we were a little disappointed about. First, the resort seemed old and somewhat rundown-there were cracks in the walls and there was...

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1Thank Amanda O
New York City, New York
Reviewed 3 days ago NEW

I was sceptical at first that the resort wouldn't look like what i had seen in thr pictures as some places are not. This resort was everything and better. The people were so polite and accommodating to all of our needs.

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2Thank mrsliverpool3
Reviewed 3 days ago NEWvia mobile

Hotel is going through major renovations. Stayed in one of the older rooms - ocean view balcony. Room was adequate, but the shower was awful. Water pressure too high and tub would fill up while showering. The room would fill up with steam after showering due to the partial privacy door. The grounds are very nice. Pools are great. Beach...

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1Thank Smarcone
Sweet Valley, Pennsylvania
Reviewed 3 days ago NEW

Room was beautiful!! Booked deluxe partial ocean view got direct ocean view. No upgrades even offered. Booked two rooms, didn't even receive them together. And the extra room was for my kids. Staff is wonderful!! Everything very clean!! Alfredo, concierge, very helpful, very kind, spoke with my kids everyday!! Enjoyed our vacation. Food was excellent. Did not care at all...

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1Thank Jen K
drogheda
Reviewed 4 days ago NEWvia mobile

Here on honeymoon for the last 7 nights and couldn't recommend dreams sands highly enough. Absolutely excellent staff and entertainment the break dancers were excellent and so was the Mexican night. You can get a romantic dinner for a small cost would highly recommend this. The rooms are spotless and are cleaned twice a day and the mini bar is...

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1Thank princecharming69
KimberlyGandara, eConcierge at Dreams Sands Cancun Resort & Spa, responded to this review

Dear princecharming69, We thank for letting us be part of a lifetime memory. It is great to know you have enjoyed your stay with us and have received an excellent service from our co-workers, who always do their best to not only meet your expectations, but also to surpass them. Our team looks forward to having you back at Dreams...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $284 - $818 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotels.com, Travelocity, Priceline and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#24 Spa Hotel in Cancun
#28 Luxury Hotel in Cancun
#28 Top resorts Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
523 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views, Customer Service, Entertainment”
 of 5 bubbles ajrodriquez, 8 Dec 2016 | Read review
“Room was beautiful!! Booked deluxe partial ocean view got direct ocean view. No upgrades even offered. Booked two rooms, didn't even receive them together. And the extra room was for my kids. Staff is wonderful!! Everything very clean!! Alfredo, concierge, very helpful, very kind, spoke with my kids everyday!! Enjoyed our vacation. Food was excellent. Did not care at all for dress code in buffet!!!”
 of 5 bubbles 464jenk, 7 Dec 2016 | Read review
“Higher floors have better views”
 of 5 bubbles _ddh9395, 6 Dec 2016 | Read review
“I had a queen room on the 5th floor very cosy nice balcony overlooking the pool and out to the ocean. ”
 of 5 bubbles 691mattj, 4 Dec 2016 | Read review
“The balcony room would be best. Otherwise, you have a great view with just an open window.”
 of 5 bubbles jchomeseller, 4 Dec 2016 | Read review
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