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Dreams Sands Cancun Resort & Spa

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#30 of 181 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
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2,973 Reviews from our TripAdvisor Community

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Showing 2,003: English reviews
Macomb, Michigan
Reviewed 21 September 2016

*** For First Timers *** When you land in the airport and have retrieved your luggage, go STRAIGHT outside and avoid the hungry Salespeople at the exit area of the airport. They are there for the "Pitch Breakfast" for becoming a member of the various hotels. As for the hotel. The time there was absolutely enjoyable. The view of the...

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Helpful?
2Thank mda0902
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear mda0902, It is an honor to read that Dreams Sands Cancun Resort & Spa is your preferred place to be! Thank you very much for your kind review and for letting us be your first experience in Cancun. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an...

Suitland
Reviewed 21 September 2016

This trip began with much frustration because of United Airlines but UVC staff and especially Ms Monyca who did go above and beyond to transform it into a remembered experience. We want to thank her very making this a vacation we will never forget.

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1Thank Kevin Darnell M
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Kevin, We would like to thank you for choosing Dreams Sands Cancún Resort and Spa as your host on your recent gateway to our destination. We will be honoured to pass along your kind words about your experience to Monica, we are very proud to have her as a part of out team. It will be a pleasure to...

El Paso
Reviewed 21 September 2016

Best thing about resort--the beach! Beautiful calm waters! Rooms were nice and very clean. We paid for VIP Club level service for premium alcohol and private beach area--not necessary! Premium alcohol was not provided at beach-VIP service not as good as regular service--the VIP attendant actually ignored a request made-service outside not as good as service inside the resort. Overall...

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3Thank michaelsJ2461YY
Reviewed 21 September 2016

We had 4 females in our group. We did request 2 rooms. They were given to us on the same floor but not adjoining. No big deal. The walking distance to some of the downtown hot spots is GREAT. We always felt safe in our group. This was the best food we had ever had at an all-inclusive. The special...

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1Thank Nikk S
EAST DUNDEE
Reviewed 20 September 2016

Here are some tips to make your stay great! This resort IS for beach lovers and for those who enjoy swimming in the ocean. Perfect stretch of beach with no rocks, and almost no seaweed. Calm, clear hardly any wave action. You can walk out half a block. Make sure you bring a float. I spent at least 5 hours...

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9Thank JOE L
Newcastle upon Tyne, England, United Kingdom
Reviewed 20 September 2016

We visited in mid-september for our Honeymoon and had a lovely, relaxing time. The seven restaurants are generally very good, there were a few where the portion size was a little small for my greedy appetite but the quality of the food was excellent. We particularly liked Bordeaux, Waves and Sands and Olio where the quality of the food was...

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4Thank Andrew J
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear Andrew J, Thank you very much for your kind review and for letting us be your first experience in Cancun. We are delighted to hear that you thoroughly enjoyed you experience with us, that you loved our restaurants and all the VIP treatment of our warm staff. It is very pleasant to know that we exceeded your expectations. Dreams...

Spokane, Washington
Reviewed 18 September 2016

My daughter and I stayed Aug. 24th through August 30th. We had such an amazing trip. The staff were all amazing. They were friendly, could always be found wearing smiles and wanting to make sure our stay was outstanding. The restaurants were good (serving sizes were small but you can order whatever you want) and again staff were outstanding. They...

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5Thank kathyfF6640HG
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear kathyfF6640HG, We appreciate very much your review, thank you for choosing Dreams Sands Cancun Resort and Spa to host your vacations. We are delighted to hear that you thoroughly enjoyed you experience. It is a pleasure to know that our staff's warm service exceeded your expectations; your comments are an inspiration for our team to continue working with passion,...

Dublin, Ireland
Reviewed 17 September 2016 via mobile

We're just back from a 7night stay in Dreams Sands! Myself, my boyfriend and another couple. (Aged 25-30) We loved the fact it had something for everybody whatever you want to do. Different entertainment throughout the day, themed nights, lovely restaurants and the choice of different bars each with a different atmosphere. I guess the whole idea of these resorts...

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3Thank ShinMc
Upper Darby, Pennsylvania
Reviewed 16 September 2016

I stayed at Dreams Sand for 4days 3 nights August 16-19. There was a party of 10 and we had reserved 4 balcony rooms with double beds and one room without a balcony with double beds. We were ladies celebrating the upcoming wedding of one of the ladies. when we arrived at the hotel we were informed that the hotel...

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2Thank cchampaign
Pharr, Texas
Reviewed 16 September 2016 via mobile

We stayed here 7 days for our Honeymoon the first day we got there the hotel and most hotels had lost electricity due to a rain storm so we checked in with no A/C in the room so that was terrible. The hotel was alright it has 2 pools the beach is right there the water is warm the hotel...

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1Thank gvillalo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico (Formerly Grand Oasis Viva)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $299 - $842 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, BookIt.com, Booking.com, Priceline, Orbitz and Jetsetter so you can book your Dreams Sands Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#24 Spa Hotel in Cancun
#28 Top resorts Hotel in Cancun
#28 Luxury Hotel in Cancun
#30 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
519 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a queen room on the 5th floor very cosy nice balcony overlooking the pool and out to the ocean. ”
 of 5 bubbles 691mattj, 4 Dec 2016 | Read review
“The balcony room would be best. Otherwise, you have a great view with just an open window.”
 of 5 bubbles jchomeseller, 4 Dec 2016 | Read review
“Top floors facing the ocean offer a spectacular view!”
 of 5 bubbles Z2go, 2 Dec 2016 | Read review
“Don't have an opinion on a room tip as our room was very clean, comfy beds/pillows, and always had clean towels and sheets !!!”
 of 5 bubbles O4147TJsusanr, 2 Dec 2016 | Read review
“Choose a different hotel”
 of 5 bubbles jcb12345, 26 Nov 2016 | Read review
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