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Dreams Sands Cancun Resort & Spa

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#27 of 182 Hotels in Cancun
Certificate of Excellence
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Dreams Sands Cancun Resort & Spa
Dreams Sands Cancun Resort & Spa
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3,649 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Sands Cancun Resort & Spa
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Showing 2,480: English reviews
Worcester, United Kingdom
Reviewed 2 weeks ago

I reviewed this hotel in early March. The review which included recommended transfers from the airport, vaccination status etc. You indicated that I should only review the hotel. I revised the review a few weeks ago - please update the status of revised review.

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Helpful?
1Thank Roderick L
Helsinki
Reviewed 2 weeks ago via mobile

The hotel was of a good standard. Dreams bought the building about 3 years ago, some of the rooms have been redecorated. Some of the rooms need to be refurbished. Most of the rooms are without a balcony. But the views are beautiful. We've stayed in AM resorts several times and were disappointed that Dreams Cancun didn't consider that and...

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Helpful?
Thank NordicSun
Cape Elizabeth, Maine
Reviewed 2 weeks ago

Great resort! Beach was the best in Cancun safe swimming for all! Daily entertainment activities we assorted and their was entertainment for all ages! Had a great time with Luis enjoyed his beautiful smile and energy. Tried all the restaurants and was happy with all!

Review collected in partnership with this hotel
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Helpful?
Thank embeach
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear embeach, It's our pleasure to know that your stay at Dreams Sands Cancún Resort and Spa was a wonderful experience and that we exceeded your expectations with our service. We appreciate your kind comments. We sincerely look forward to welcome you back on a future occasion and provide you with the exceptional quality and service that characterises our brand...

Saginaw, Michigan
Reviewed 2 weeks ago via mobile

We had a awesome time! Love this place. Great service by Tina and Karen! Great food and great service. Clean rooms. Would definitely recommend the Dream Sands Resort. Rate this 5 star. I will be back!

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Helpful?
Thank brenda296545
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear brenda296545, Thank you for taking the time to write and share your recent experience at Dreams Sands Cancun Resort & Spa. We hope to have you back, allowing us the opportunity to provide you again with a wonderful and memorable experience. Sunny Regards,

Tampa, Florida
Reviewed 2 weeks ago via mobile

It was a great way to treat my fiancé for his 34th birthday. We were welcomed with hot towels and our luggage was immediately gathered and taken to our room. I paid for the club level and I couldn't imagine experiencing it any other way. Our room was nice but the walls are thin. You will hear everything going on...

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Helpful?
Thank Shantai M
Laurel
Reviewed 2 weeks ago

This resort is well worth the money the staff was AMAZING!!! We were never pressured into condo crap like I have been at other Cancun resorts. This was a plus. Everyone really made us feel as we were the prized guests and that says a lot because there were 9 of us women. (Getting us together was like herding cats)...

Review collected in partnership with this hotel
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1Thank thedesign2096
KimberlyGandara, eConcierge & Social Media Coordinator at Dreams Sands Cancun Resort & Spa, responded to this review

Dear thedesign2096, We are pleased to know that you enjoyed your stay in Dreams Sands Cancun, our service and all the facilities we offer for our guests comfort. Thank you for your loyalty in our resorts! It's very good for us to see that our staff made your vacation so memorable, every guest is a VIP for us! We hope...

Reviewed 2 weeks ago

Beach and water were wonderful. They do a great job of replenishing the sand while you sleep so the beach stays intact.( if you see men in wetsuits at 11 pm on the beach they are there to ensure you have a beautiful white sand beach every day !)There was a water trampoline and an iceberg slide. We brought inflatable...

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2Thank Brenda M
San Diego, California
Reviewed 2 weeks ago

Excellent customer service,its not a five star resort but the service it's very good.The food was very good ,the premises are clean,they are constantly cleaning.the beach it's like a swimming pool (no waves) needs a little more entertainment at night,more Salsa ,Caribbean music,other than that it was pretty good.

Review collected in partnership with this hotel
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1Thank monymeza5
Saint Louis, Missouri
Reviewed 2 weeks ago

Let me start by giving a BIG shout out to the entire staff at Dreams Sands Cancun. They all are the special sauce that makes this resort great! This was our second time visiting this resort and have been so impressed that we booked a third visit in May! In the past, we visited a resort near Playa de Carmen....

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8Thank Courious J
Lichfield, United Kingdom
Reviewed 2 weeks ago

what a lovely place to stay, all of the staff were very friendly and polite, it was spotlessly clean in all areas. the only downside is the vp reps that keep pestering you. would I stay again - yes. x

Review collected in partnership with this hotel
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1Thank jen_sawyer15

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Perfectly situated along a breathtaking white sand beach in the heart of Cancun's Hotel Zone, sits Dreams Sands Cancun Resort & Spa! Experience all the great inclusions of Unlimited-Luxury(R) at the newest beachfront resort of your Dreams in Mexico - where there's something fun for every age. ... more   less 

Additional Information about Dreams Sands Cancun Resort & Spa

Address: Blvd. Kukulkan Km 8,5. Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $305 - $844 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Sands Cancun Resort & Spa 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Be Live Grand Viva Beach Hotel Cancun
Grand Oasis Viva Beach Cancun
Hotel Style:
#21 Spa Hotel in Cancun
#25 Top resorts Hotel in Cancun
#26 Luxury Hotel in Cancun
#27 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Sands Cancun Resort & Spa staff and other travellers.
673 questions
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Questions? Get answers from Dreams Sands Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room on floor 4 and above if you want a great view without the trees blocking your view.”
anthonyfrench, 22 Apr 2017 | Read review
“We stayed on the 5th floor above a pool. We had no problem with noise. Beautiful view.”
jhk1991, 22 Apr 2017 | Read review
“Request an ocean front view. It was so worth it!”
MaestraEspanola2017, 21 Apr 2017 | Read review
“A balcony is nice to dry your swimsuits on, ours took two days to dry in our room.”
  • Dirt/mold on air conditioning vent.
Milwaukeetransplant, 20 Apr 2017 | Read review
“The staff are exceptional .”
770samz, 18 Apr 2017 | Read review
5 of 5