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Grand Oasis Palm

Traveller (3494)
Pool & Beach (838)
Traveller (3494)
Pool & Beach (838)
Video
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
"I'm all about the kid-stuff: endless entertainment, family-friendly accommodations, child-centric restaurants and a Kids Club that's cool as can be. But I've got that pampered, indulgent side, too, as a visit to my Kin Ha Spa shows - I always find plenty of fun stuff for parents to do while the kids are having fun. I'm like my sister resort, Oasis Palm - but a bit more upscale, with the extra amenities you're looking for. I'm Mexican and proud of it: my dancing, dining and decor reflect the culture of Cancun, with my delicioso Mexican food in the cantina and lots of activities for everyone".
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Property amenities
Pool
Restaurant
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Bar/Lounge
Dry Cleaning
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Airport Transportation
Paid Wifi
Paid Internet
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Outdoor pool
Breakfast Available
Sauna
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Room features
Family Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Lagoon View
HOTEL CLASS
Reviews (4,238)
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1,655 results
Traveller rating
460
543
304
173
175
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Time of year
LanguageEnglish
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460
543
304
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175
Show reviews that mention
All reviews white box la bamba grand oasis maki tequila lounge taco kids club dos lunas sushi bar oasis hotels pirate ship beach waiter captain hook lower floor wet bar circus show beach bar
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1 - 5 of 1,655 reviews
Reviewed today

This hotel was chosen by my Tour company as a add on to our cruise. I had read the mixed reviews,but I went with a open mind. Our room was kept really clean, the staff were really friendly and helpful . The hotel did have...More

Date of stay: December 2018
Thank maggieburt
Reviewed 5 days ago

We love this resort, good food and entertainment. The staff is great. Our bartender Wilberth is great always ready to serve us. We like the ambiance of the hotel. The room always clean. Like the location can get a bus into town in front of...More

Date of stay: October 2018
Thank lrmjuarez62
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 4 days ago

Dear Irm, It is a pleasure to know that for the third time this year, we exceeded your expectations and that you had a pleasant time at our hotel. We will congratulate our entire team which certainly do an outstanding job. We hope to have...More

Reviewed 5 days ago

I am writing this review 2 years after we went there. we were 6 altogether and we stayed in 2 different rooms. everything was really nice and organized. our rooms were cleaned every morning and we were provided with almost everything we asked for. The...More

Date of stay: January 2018
Thank Tsering C
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 4 days ago

Dear Tsering, Thank you very much for sharing such kind comments with TripAdvisor readers, we are pleased you enjoyed your stay with us, it was an honor having you. It is a pleasure to know you enjoyed our dining options, activities, facilities and especially our...More

Reviewed 1 week ago

I have never had bad service at the Grand Oasis Palm. This was our 9th stay and as usual the service was excellent and the food was fantastic. We will return in the spring to celebrate our anniversary for stay number 10. We do love...More

Date of stay: November 2018
1  Thank Bonnie H
Response from OasisHotelResorts, Propietario at Grand Oasis PalmResponded 6 days ago

Dear Bonnie, It is a pleasure to know that for the 9th time, we exceeded your expectations and that you had a pleasant time at our hotel. We are glad you were able to enjoy your time with us, it certainly is a unique experience....More

Reviewed 1 week ago

We have visited this resort for family vacation in early of November. My 30 months daughter got henna tattoo for fun near the swimming pool. There were other kids having tattoo on their body therefore I never doubt that it is going to be wrong....More

Date of stay: November 2018
Thank Seri P
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 1 week ago

Dear Seri, It is a shame to read this experience happened at our resort, however, it is very important for us to tell you that we we work with external companies of which we can not be responsible for their incidents. We will of course...More

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Questions & Answers
Ask a question
Sunshine05156965446
December 3, 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello, Yes we have a runaway program where you can visit any of our sister resorts with Grand Cathegory. Upon your arrival we ask you to go to our Oasis Plus concierge to coordinate your visit. It is important to mention... More
0
Votes
Google Translation
margarets374
October 24, 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hi Margaret, Yes we have double beds and you can request for an extra bed to fit the 5 members of your family.
0
Votes
Google Translation
Simo_Homs
October 18, 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello Simo, Thank you very much for contacting us through this means. Fortunately, our beaches have not been affected by this natural phenomenon. If you have any other questions do not hesitate to contact us. Also, oure... More
0
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Google Translation
Room Tips
"Front desk staff were less friendly then general hotel staff who always greeted you with smile ."
mahendramistry42
Sep. 14, 2018
Read review
"dont buy here"
MrFayant
Sep. 2, 2018
Read review
"Choose another hotel for your safety"
michaelcW5266TV
Jul. 29, 2018
Read review
"Top floors are quieter, beautiful views"
FawadButt
Jul. 24, 2018
Read review
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PRICE RANGE
US$175 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand oasis palm hotel cancungrand oasis caribbean beach hotelgrand oasis caribbean resort
FORMERLY KNOWN AS
Grand Oasis Caribbean Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
345
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