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2017-11-27 2017-11-28
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    Grand Oasis Palm

    Blvd Kukulcan km 4.5, Cancun 77500, Mexico
    011 52 55 5351 0740
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    2017-11-27 2017-11-28
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     27 people are viewing this hotel
    US$216
    US$177
    SAVE US$39
    US$216
    US$195
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    Overview
    • Excellent50%
    • Very good26%
    • Average12%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “white box” (120 reviews)
    “grand oasis” (158 reviews)
    “la bamba” (74 reviews)
    Wifi
    Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Business Centre
    Dry Cleaning
    Kids Club
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Oasis Palm
    Offers & Announcements: Package Deal
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    Rooms
    Nov 27Nov 28
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,562)
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    1 - 5 of 1,480 reviews

    Reviewed 2 days ago via mobile

    We traveled originally to the Oasis Smart Cancun and were prepared for our second visit there. In arrival we were asked if we wanted to upgrade to the all inclusive Grand Oasis Palm...sure! No food costs for the week and a beach! Our check in...More

    Thank Deanna F
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded yesterday

    Dear Deanna, We are flattered to know that your stay with us has motivated you to share such a great review about our hotel. We are very happy to have met your expectations and that you had an excellent trip to Cancun. We work hard...More

    Reviewed 2 days ago

    Ok, I have to admit that I am comparing the Grand Oasis Palm to the hotel we used to stay it (and that is unfortunately not part of our time-share agreement any more) The hotel looks nice and the check-in was without any problems, although...More

    Thank Simone H
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded yesterday

    Dear Simone, hank you for taking the time to share your experience. We are delighted you enjoyed our restaurant and drink options, our entertainment and our service. We appreciate your feedback on the areas we can improve; we always take our guests comments into account...More

    Reviewed 5 days ago

    I love: Careyes....... Incredible food and an incredible staff: Pablo, Justino, Marco and Augustino MakiTaco..... Great food served by the fantastic Louis White Box.... More Great food and incredible staff: Giovanni and Andres Los Agaves, La Bamba, Las Palmas, Sushi Bar and snack shack all...More

    Thank Bonnie H
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 4 days ago

    Dear Bonnie, It is a pleasure to know that you enjoyed our restaurant's concepts and our excelent personalized service. We greatly appreciate the special mention of those members of our team who helped make your stay more pleasant. We will of course congratulate them for...More

    Reviewed 1 week ago via mobile

    Mistakenly thought this is a 5 star? This must be a mis print on the website. Arrived after a 10hr flight (14hrs total travel) directed to the 7th floor, not shown, one lift, the other out of order for the full 10 days (to service...More

    1  Thank Michaela H
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 5 days ago

    Dear Michaela, Thank you for sharing your comments with us regarding your stay at our resort. We offer our sincere apologies that your time spent with us did not meet all your expectations. We would like to inform you that all your comments and opinions...More

    Reviewed 1 week ago

    Interesting story: we didn’t actually book this resort. We were booked at the much smaller, not all-inclusive Oh! Urban Oasis off the beach, and their elevator was broken, so they took us to the Grand Oasis Palm at no extra charge. We were stoked for...More

    Thank GreenSkyGirl
    Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded 1 week ago

    Dear guest, We are truly sorry for the inconveniences you encountered during your stay. We appreciate you taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. It is...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$175 - US$386 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Luxury Hotel in Cancun
    • #40 Top resorts Hotel in Cancun
    • #44 On the Beach Hotel in Cancun
    • Room types
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 345
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Hotwire, Evoline ltd, getaroom.com and TripOnline SA so you can book your Grand Oasis Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Grand Oasis Palm Hotel Cancun ,
    • Grand Oasis Caribbean Beach Hotel ,
    • Grand Oasis Caribbean Resort
    Add Photo Photos
    Traveller (2744)
    Pool & Beach (715)
    Room & Suite (516)
    Dining (347)
    Hotel & Grounds (1587)
    Family and Play Areas (79)
    Bathroom (24)
    Business Centre & Event Rooms (11)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Steven L
    16 November 2017|
    Answer
    Response from OasisHotelResorts | Property representative |
    Hello Steven, We do not have a 24 hr bar since we are a family oriented resort. Our Tequila Lounge bar closes at 12 am. In regrards to the safe, Despite being an all-inclusive resort, some amenities and services like the... More
    0
    Votes
    Google Translation
    SalSham
    10 November 2017|
    AnswerShow all 2 answers
    Response from RobbyStarykon | Reviewed this property |
    Ok 1 by 1 ... Rooms have built in safes and they are free to use, unlike the internet which you have to pay for. It’s 130km to Tulum from the hotel, which like the ruins is on the beach. Don’t know the price of the... More
    0
    Votes
    GO_LG_GO
    1 November 2017|
    AnswerShow all 2 answers
    Response from OasisHotelResorts | Property representative |
    Hello there, We have reviews daily, we invite you to read them on our profile. We are so glad to hear that you are coming, we are more than sure that you will have a great experience. Best regards
    0
    Votes
    Google Translation
    Room Tips
    "Stay AWAY FROM rooms facing the beach/entertainment area."
    Read review
    "Lagoon view rooms are somewhat quieter"
    Read review
    "Be sure to ask for a room high enough to enjoy the view, but low enough to walk the stairs if needed. Side..."
    Read review
    "Just don't go here"
    Read review
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