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Grand Oasis Palm

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Traveller (3160)
Pool & Beach (786)
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Overview
  • Excellent50%
  • Very good26%
  • Average12%
  • Poor6%
  • Terrible6%
Travellers talk about
“white box”(139 reviews)
“grand oasis”(164 reviews)
“la bamba”(77 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Beachfront
Pool
Restaurant
Airport Transportation
3 Star Hotel
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Additional information
Offers from Grand Oasis Palm
Special Offer: BOOK NOW: Up to 39% off!
Offers from Grand Oasis Palm
Special Offer: BOOK NOW: Up to 39% off!
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,924)
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421 - 425 of 1,594 reviews
Reviewed August 21, 2016 via mobile

This resort leaves a lot to be desired the elevators are small and slow, the buffets all served the same food and not the greatness selection of food. The pools are overcrowded and not very big for the amount of guest that they have. This...More

1  Thank travjenk
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded August 26, 2016

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. We reiterate once again our sincere apologies for any setbacks you...More

Reviewed August 21, 2016

We went here for our honeymoon from August 11-18, 2016. Overall the resort was a lot busier than expected. Pros: - water is beautiful and calm, great for practicing snorkelling - beach is nice and fairly well groomed - good selection of places to eat,...More

Thank morapalos
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded August 22, 2016

Dear Guest, We appreciate you taking the time to share your comments; this helps us to provide better services in the future. In regards to the inconvenient at your room it is important to mention that all rooms are thoroughly cleaned and regularly fumigated to...More

Reviewed August 20, 2016

My trip was in August of 2016. It was two 18 year old girls, myself and a friend, travelling on our own as a graduation present to ourselves. We are both very responsible people and were looking forward to travelling to Cancun on our own....More

7  Thank braxtyn
Reviewed August 16, 2016 via mobile

The hotel itself is nice looking. My room was pretty clean but I did find stains on the pillow shams and black stains on the white sheets. View from the room was beautiful being on the tenth floor we overlooked the pool and ocean. The...More

1  Thank katlin h
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded August 17, 2016

Dear Katlin, We are truly sorry for the inconveniences you encountered during your stay. We appreciate you taking the time to share your experience; this helps us know our areas of opportunity so we can provide better services to all of our guests. We hope...More

Reviewed August 15, 2016

Stayed for 8 nights in August. Good: The Kids Club- one of the largest and best equipped clubs i have ever seen. The Food - With some caveats the food was good. 2nd visit to the white box was outstanding. Minibar - Daily stocked up...More

1  Thank stephen_f_richards
Response from OasisHotelResorts, Director General at Grand Oasis PalmResponded August 16, 2016

Dear Guest, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to provide better services in the future. Furthermore, we would like to let you know we are very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Meeting Rooms
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Business Centre with Internet Access
Airport Transportation
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$166 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
Details
Price range
US$166 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Top resorts Hotel in Cancun
#46 On the Beach Hotel in Cancun
Room types
Family Rooms, Suites
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Traveller (3160)
Pool & Beach (786)
Room & Suite (568)
Dining (377)
Amenities (119)
Family and Play Areas (86)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Paul J
May 4, 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Hello Paul, Kids under 12 do not pay! Best regards,
0
Votes
Google Translation
fraserrig
April 26, 2018|
AnswerShow all 3 answers
Response from OasisHotelResorts | Property representative |
Dear Guest, Thank you very much for contacting us through this means. We are very happy to read your interest in staying with us. In order to provide you with the latest information on prices and availability please send... More
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Google Translation
m311stylee
April 18, 2018|
Answer
Response from OasisHotelResorts | Property representative |
Dear Guest, Thank you very much for contacting us through this means. We are very happy to read your interest in staying with us. In order to provide you with the latest information on our packages, please send an email... More
0
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Google Translation
Room Tips
"please select the newer building while getting your rooms and get your own data plan with you"
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"Tenth Floor Views Are Fantastic!"
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"go to another hotel"
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"Definitely ask for an "upgraded" room, or you will end up in room 161."
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