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Courtyard Cancun Airport

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#54 of 182 Hotels in Cancun
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Courtyard Cancun Airport
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877 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Marblehead, Massachusetts
Reviewed 17 November 2015

I stayed one night at this property on my way to Mexico City. The room was comfortable with comfortable bed and good water pressure in the shower which is always a plus. Front desk staff was very accomodating as was the waitstaff in the dining room and service staff on the floor. Only downside to the stay was the pool...

Thank Derek G
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Derek G., Thank you very much for your nice comments in your review of our Courtyard by Marriott Cancun, Our chief engineer, front desk and restaurant staff were specially motivated with your satisfaction of their service. Your taking the time to share it with us was very motivating. We have also discussed your comments with our gardening contractor and...

Reviewed 16 November 2015

Flight from London was delayed and the airport was a busy nightmare so after 18 hours we really just wanted to get on the free shuttle bus to the hotel but it wasn't there. Countless taxi drivers trying to get a fare and eventually we managed to get in touch with the hotel and waited another sweaty 30 minutes for...

Thank Sunchaser56
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Sunchaser56, Your valuable input about our 24/7 complimentary shuttle service from the aiport is very instrumental to improve our services, thank you for sharing it with us. We are glad the room and the refreshments enjoyed , sorrounded by the native garden at our Courtyard, were enjoyed by you and that it helped to unwind from the hectic experience...

Cluj-Napoca, Romania
Reviewed 16 November 2015

The hotel has a nice outside appearance. It is indeed very close to the airport (and consequently far from the down town) The staff is helpful and they speak a very good English. Unfortunately, the rooms were pretty small and not clean. My room was so and so (still hair in the bathroom, dirt on the the carpet. The other...

Thank hteo531
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear Hteo531, Yes you are correct, we are an airport hotel and are not located at the Cancun Hotel and beach Zone. We are glad that we have met your expectations with the service at the restaurant as well as the rest of the staff. Our chef was very happy to learn of your comments about the quality of the...

Vancouver, Canada
Reviewed 15 November 2015

We stay at the Courtyard while in transit when our bus schedule to Merida and our arrival by air don't work. The hotel is clean, rooms well appointed with coffee maker and mini fridge, beds comfy and staff are very friendly and helpful. The breakfast buffet is very good and other meals we have had at the restaurant were as...

Thank DLeaM
Lydia G, Gerente at Courtyard Cancun Airport, responded to this review

Dear DLeaM, It was really very rewarding for us to learn of your nice comments and experience at our Courtyard in Cancun. Our chef was very pleased with your satisfaction about the breakfast buffet and the other options in the menú. He enforces special attention to use fresh natural ingredients with some native touches of the Yucatecan área. We are...

Toluca, Mexico
Reviewed 11 November 2015

I visited the hotel for just one night and was delighted to find a coffee maker in the room and free copies on the business centre. The staff is quite friendly and helpful. The overall athmosphere feels nice and clean. I would recommend this hotel to business travelers. Although I do not usually watch TV, I felt the variety of...

1Thank pavelreyesmercado
Reviewed 9 November 2015

The hotel is very pleasant, comfortable and clean with good service and amenities. If you are searching for a great Cancun resort you could choose better but as an airport hotel this is a fine choice. We stayed one night en route to Havana from the USA and one night on our return. One of the most attractive features was...

Thank SydneyTeviot
Davis, California
Reviewed 8 November 2015

I stayed three nights at this hotel and had a wonderful time. I arrived Cancun airport around 7:30 pm and asked a local tour guide to help me to call hotel for shuttle bus since I did not have a local cell phone card. He immediately told me the shuttle bus was right outside of airport. It seems this shuttle...

1Thank JaneJ2010
Brisbane, Australia
Reviewed 5 November 2015 via mobile

Found this hotel on the Internet and it was a bonus for a stopover in Cancun. A handy spot close to the airport with a free shuttle that runs fairly consistently every 30mins or so through the day. Bed was comfortable and room was clean. Food at the in-house restaurant was good, staff all spoke English and the pool was...

Thank Q8684ZYS
San Diego, California
Reviewed 2 November 2015

We really can't remember another airport hotel that we liked better than this Courtyard by Marriott, it would be rated higher if wasn't near the airport. Very comfortable beds and a great breakfast. We stayed here on our way to Cuba and it was a great start to our trip.

Thank mcclegg52
Ogunquit, Maine
Reviewed 30 October 2015

Courtyard Marriott Cancun We had a very late arrival into Cancun for our vacation in Playa del Carmen so we decided to spend the night close to the airport at the Marriott Courtyard Cancun due to the pricing and complimentary shuttle service to and from the airport. There is conflicting information on the shuttle service – the website claims 24...

Thank Cantin2

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07/05/2017 08/05/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Experience the best of Cancun, Mexico when staying in the Courtyard Cancun Airport. Our gorgeous hotel is located around 5 minutes away from Cancun International Airport and we offer a complimentary shuttle to and from the airport throughout the day. Be sure to take advantage of our free high speed Internet access, state-of-the-art fitness center, outdoor pool and spectacular El Henequen restaurant. ... more   less 

Additional Information about Courtyard Cancun Airport

Address: Boulevard Luis Donaldo Colosio Km. 12.5 | Lot 1, SMZA. 301, Cancun 77560, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: $125 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Cancun Airport 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Cancun Hotel Cancun
Cancun Courtyard
Hotel Style:
#15 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
#35 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cancun Airport staff and other travellers.
43 questions
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Questions? Get answers from Courtyard Cancun Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a garden view on the first floor, excellent.”
FDG44, 26 Apr 2017 | Read review
“Ask for one overlooking the garden/pool area”
Admiralpeter, 10 Apr 2017 | Read review
“As there is no ocean veiw garden veiw is very adequate.”
larrym714, 8 Apr 2017 | Read review
“Room 101 is a good bet.”
JP1946, 7 Apr 2017 | Read review
“Request a room that is facing the courtyard, rather than the parking lot.”
sharonc575, 10 Mar 2017 | Read review
5 of 5
US$141* /night
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Prices are for 1 room, 2 adults
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