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    Krystal Urban Cancun Centro

    Avenida Sayil | Lote 4C-07, Super Manzana 4A, Cancun 77500, Mexico
    011 52 55 4170 4310
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    2018-01-01 2018-01-02
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    US$129
    US$108
    SAVE US$21
    Traveller (239)
    Room & Suite (135)
    Dining (48)
    Overview
    • Excellent24%
    • Very good42%
    • Average20%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 1Jan 2
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (523)
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    1 - 5 of 106 reviews

    Reviewed 3 days ago via mobile

    Hotel staff cannot find my reservation Thai has a contact Priceline and they finally found it after I 30 minute ordeal not to mention the parking is not free and you got to wait for the people to come out and manually raise the gate...More

    Thank Danny R
    Reviewed 3 September 2017

    Arrived around 12.30pm at the Hotel. Was not greeted by any of the three ladies working the Desk. When I told them I had a reservation, they informed me that check in was 3pm. Did not bother to see if any rooms were vacant. Most...More

    Thank denisf255
    Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun CentroResponded 6 September 2017

    Good morning, Dear denisf25, thank you very mucho for your comment, we are glad that you enjoyed your vacations with us, we definily are going to work on those details to improve our costumer service. We hope you can visit us again and give us...More

    Reviewed 31 August 2017

    I was going to cancun and decided to split my week between an all inclusive hotel and a non inclusive. Check-in was easy and fast. the room was clean, modern, the view was decent and the AC worked perfectly. I was mostly scared about the...More

    2  Thank Diachel
    Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun CentroResponded 6 September 2017

    Good morning, Dear Diachel, thank you for your comment, we are glad that you have enjoyed your vacation with us and we are so thankful that you gave us the chance to serve you during your stay. We hope to see you again very soon....More

    Reviewed 16 August 2017

    The hotel was remodeled but still is not that good. The hotel is ok and the rooms are also ok. The problem with this hotel is that the different areas like the restaurant are in a different building and it is a pain to walk...More

    Thank Juan A
    Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun CentroResponded 19 August 2017

    Good afternoon, Dear Juan A., thank you for your comment, we hope you have enjoyed your vacations with us. Thank you for your feedback and we hope to see you again on your next vacations. Cordially, Jorge Santos Quality and Service Manager

    Reviewed 31 July 2017 via mobile

    The hotel is good, new, modern, well located, but for me, it has a Hugh defect, and is that the walls seem like paper, you can hear everything from rooms next door. Personally I won't stay again here because of this. Usually hotels give parking...More

    Thank Paola D
    Response from CalidadyServicioKUC, Gte. de Calidad y Servicio at Krystal Urban Cancun CentroResponded 4 August 2017

    Good morning, Dear Paola D, thank you for your comment, we are glad that you have enjoyed your stay with us, we are going to work on those details that you mentioned to improve our service. Thank you again for your feedback and i hope...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$70 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 231
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Travelocity, Expedia, Priceline, Orbitz, Hotwire, Hotels.com, Agoda, TripOnline SA, Cancelon, getaroom.com and Evoline ltd so you can book your Krystal Urban Cancun Centro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    Add Photo Photos
    Traveller (239)
    Room & Suite (135)
    Dining (48)
    Pool & Beach (42)
    Hotel & Grounds (263)
    Bathroom (10)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Salvador V
    6 November 2017|
    AnswerShow all 2 answers
    Response from CalidadyServicioKUC | Property representative |
    Dear guest The Hotel Is 25 minutes from the airport.
    1
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    Google Translation
    Niki N
    31 December 2016|
    AnswerShow all 2 answers
    Response from CalidadyServicioKUC | Property representative |
    hello, Thank you for your ask; for the moment, we don't have a shuttle from airport to hotel. The cheapest way to go out from airport it is you buy a ticket at the ADO (Wich is a public transport), and you will leave the... More
    0
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    michelle n
    30 December 2016|
    Answer
    Response from CalidadyServicioKUC | Property representative |
    Hello, Thank you for you ask. You do not need to rent a car, you can walk to restaurants by crossing the street there are a lot of them on the mall and around of it. If you want to go to the hotel zone, you can walk 1... More
    1
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    Room Tips
    "Do Not get a room that is adjoined to another with a wooden door. The next door neighbors love to talk loud..."
    Read review
    "would recommend a high floor so you can have a better view of the city"
    Read review
    "ask for front side of hotel"
    Read review
    "get a oceanview room! You won't be disappointed!"
    Read review
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