We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel & Bungalows Mayaland

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel & Bungalows Mayaland
Hotel & Bungalows Mayaland
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,282 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 822: English reviews
Start your review of Hotel & Bungalows Mayaland
 Click to rate
Durham, North Carolina
Reviewed 5 days ago NEW

Great location, beautiful grounds - everything else (cleanliness, service (surly mostly), amenities-no phone or wifi in rooms) and with many things not working in the room (broken lamp, not reliabale hot water, Jacuzzi not work - yes, a repair person arrived but who wants people working in your room after a long day?

 Report
Helpful?
1Thank sjdoron
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Given Equinox we have been booked and very, very busy. We apologize for not having been able to give you another room while we made some repairs to the one you were assigned. As you can tell from other reviews, this was the exception. We wish we had known during your stay that the short repairs inconvenienced you. Thanks for...

Chicago, Illinois
Reviewed 6 days ago NEW

What allows this hotel to charge the rates it does is their location. Although one needs to drive to see Nights of Kukulkan, one can walk to the ruins for all the other activities. The rooms are clean and good sized...what you would expect for the price paid. The water pressure in the bathroom left a bit to be desired,...

 Report
Helpful?
Thank justmyopinion1957
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit ! Not only are our pools very inviting and relaxing, there are so many experiences to be enjoyed all around us ! Come with more time to enjoy vintage Land Rover excursions to a dozen different places within minutes of our resort. We all look forward to having the honor and pleasure of being of service...

Nice, France
Reviewed 1 week ago NEW

This hotel has its own private entrance to the ruins which is an excellent way to do Chichen. You can start early (8am) and just pop back to your room or for a swim and then carry on looking at the ruins later if you get too hot or tired. The hotel itself is really good value although I wouldn't...

 Report
Helpful?
Thank fionawlk
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit and your wonderful comments on your experience while with us. We look forward to having the honor of being your hosts again. Come back with more time to enjoy the many wonders that surround us ! Hasta la vista.

lewes
Reviewed 1 week ago

Lovely big room and balcony. Nice swimming pool and grounds. Easy to get to the site before the crowds. The restaurant was rather limited and expensive (thre were no other places nearby to eat really) and the cocktails were somewhat weak.... However this is a good place to stay for one night.

 Report
Helpful?
Thank Gardencottages
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit. Come back with more time to enjoy the many wonders in our neighborhood: Balancanche Caves (1 mile from our resort); Ik Kil Cenote (1/2 mile); Izamal colonial city (35 minutes by car); Valladolid (25 min.); Ek Balam Mayan Ceremonial center (45 Min) and new, Vintage Land Rover experiences from our NEW museum inside our resort. You...

Washington DC, District of Columbia
Reviewed 1 week ago

We stayed one night in this hotel just to see Chichen Itza. Rooms are nice, spacious and clean. The best thing about this hotel is that its located very close to the Chichen Itza site and you can just step into it from the hotel's back area. There are also nice botanical gardens with well taken care plants. You can...

 Report
Helpful?
Thank Tomirisk
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Ver sad comments... Really. No one in our resort would refuse to help you with your language. We are known for our friendly, service oriented staff, so this one really hurts our people.

Tauranga, Bay of Plenty, New Zealand
Reviewed 1 week ago

Our room was large with very grand old furniture. It is a little dated, but it was comfortable and the food was excellent and well priced. The best feature of this hotel is the easy access to the Chichen Itza ruins - you can be on the archeological site at 8am with only a very short walk from the front...

 Report
Helpful?
Thank Avril T
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for your visit and excellent comments. Come back with more time to enjoy the many wonders that surround us. Hasta la vista !

Aberdeen
Reviewed 2 weeks ago

Rooms are large and comfortable. There is a coffee maker, but no safe in the room. Good food is served at reasonable prices in the restaurant, which offers a wide selection of mainly Mexican wines, the Mexican ones being rather over-priced. It’s best to select a table as far as possible away from the musicians, who are good but so...

 Report
Helpful?
2Thank IanAberdeen
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

I am quite surprised to read your extensive audit of our property. I am happy that our remodeling is so quiet you did not even noticed. That is great news to me, for it has been a constant concern. We are 4 rooms shy of completing a total, naked down wall to wall and floor to ceiling remodeling of our...

Orient, New York
Reviewed 3 weeks ago

If you have read very little of the Mayan civilization that inhabited this area, (which is the case with me), a visit to Chichen Itza will send you scurrying to the library to research this fascinating part of the world. Even one overnight at the Mayaland Hotel will whet your appetite for more. This impeccably appointed hotel with thatch covered...

 Report
Helpful?
Thank Edward W
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

Thanks for visiting our resort and for such a nice review. Come back with more time to enjoy the many wonders that surround us. We all look forward to your return !

London, United Kingdom
Reviewed 3 weeks ago

We stayed at Mayaland for one night, as we toured the Yucatan Peninsula. The main thing to realise about the hotel is that it is next door to Chichen Itza, and has its own entrance, so is impeccably placed. And the advantage is that you can enter the site before the busloads of tourists arrive from Cancun etc. It really...

 Report
Helpful?
Thank owenrm0
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

I am personally looking into your complaint on our front desk personnel. Sorry for the lack of interest shown to check you out expeditiously. We will correct that immediately. Thanks for your visit !

Reviewed 4 weeks ago

This review is mostly nothing to do with the stay at the hotel, but scamming tourists to buy Chichen Itza tickets at twice the price on highway 180. Here is what happened. We were a group of 8 driving in minivan from Cancun to Chichen Itza on highway 180. When we were 50 miles away from the destination, we saw...

 Report
Helpful?
1Thank Tusk O
chichenuxmal, Owner at Hotel & Bungalows Mayaland, responded to this review

I had posted a previews response asking you to kindly give more information, one I just deleted for I have spoken to our sales representatives and you were charged for not only entrance tickets (at cost, as this is a service we provide complete free of handling charges, for our clients convenience) but for all you care to eat buffet...

1,612 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1188)
Viewed
Hotel & Grounds (381)
Viewed
Dining (87)
Viewed
View from Room (87)
Viewed
Room/Suite (160)
Viewed
Bathroom (22)
Viewed
Family/Play Areas (13)
Viewed
Pool/Beach Area (56)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (378)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (323)
Viewed
Amenities (3)
Viewed
Mayan Bungalow (35)
Viewed
Pool (13)
Viewed
Dining (62)
Viewed
Standard Room (33)
Viewed
Suite Maya Pyramid View (42)
Viewed
Superior View at Observatory (44)
Viewed
The Hotel (91)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (101)
Viewed
Hotel & Grounds (15)
Viewed
Room/Suite (11)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
View from Room (1)
Viewed
Other (70)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Chichen Itza
0.2 km away
The Lodge at Chichen Itza
The Lodge at Chichen Itza
#3 of 5 in Chichen Itza
296 reviews
0.3 km away
Hacienda Chichen
Hacienda Chichen
#2 of 5 in Chichen Itza
691 reviews
2.9 km away
Hotel Oka'an
Hotel Oka'an
#4 of 5 in Chichen Itza
180 reviews
Show Prices
Show Prices
Show Prices
3.3 km away
Hotel Chichen Itza
Hotel Chichen Itza
#1 of 3 in Piste
438 reviews
38.3 km away
Hotel Posada San Juan
Hotel Posada San Juan
#1 of 14 in Valladolid
290 reviews
39.4 km away
Zentik Boutique Hotel
Zentik Boutique Hotel
#3 of 14 in Valladolid
171 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
World-Class resort in a unique tropical setting inside the Chichen Itza Arqueological Park. SPA. One of the 100 hotels on National Geographic "The Stay List" 2009 and again in one of the "133 Hotels we love, December 2011. Conde Nast Reader's One of the 100 Top Hotels in the World 2003. Conde Nast Gold List 2004. The most awarded resort in Yucatan. A member of the Rain Forest Alliance. 100% Mayan staff. Over 100 acres of unique tropical gardens. Award winning restaurants serving Mayan, Yucatecan, Mexican and International delicacies. Specialty stores. The Choco Story Museum store. we are less than a 2 hour drive from Cancun International Airport. Even less from the Merida Airport. We have special transportation pricing and arrangements. please contact us for details. We have a money back guarantee that our Resort, rooms, services and facilities are the very best in all of central Yucatan (Including Valladolid, Izamal and all other villages). Please Call us for more information on transportation, tours and activities. ... more   less 

Additional Information about Hotel & Bungalows Mayaland

Address: In the heart of the archaeological park of Chichen Itza, Chichen Itza 97751, Mexico
Region: Mexico > Yucatan Peninsula > Yucatan > Chichen Itza
Price Range: $127 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel & Bungalows Mayaland 4*
Number of rooms: 54
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Priceline and Cheap Tickets so you can book your Hotel & Bungalows Mayaland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel And Bungalows Mayaland
Mayaland Hotel Chichén Itzá
Hotel Mayaland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel & Bungalows Mayaland staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Hotel & Bungalows Mayaland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bungalows are really nice and comfortable”
 of 5 bubbles fionawlk, 17 Mar 2017 | Read review
“Plan your check out to allow 2 hours using the toll road (MXN 450) to Cancun airport, whose time zone is one hour ahead of Chichen Itza.”
 of 5 bubbles IanAberdeen, 8 Mar 2017 | Read review
“Ask for a cottage close to the main building if you want to be near the pool and dining rooms.”
 of 5 bubbles 297edwardw, 3 Mar 2017 | Read review
“Floor two upwards, at the front, above the coach turning circle, (check if it has the spa bath).”
 of 5 bubbles DaveC774, 22 Feb 2017 | Read review
“Be aware of faulty "louvres" and many stairs”
 of 5 bubbles B96ZLch, 20 Feb 2017 | Read review
5 of 5