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Presidente Inter-Continental Cozumel Resort & Spa

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1,562 Reviews from our TripAdvisor Community

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There are newer reviews for Presidente Inter-Continental Cozumel Resort & Spa
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Showing 1,411: English reviews
Dallas, Texas
Reviewed 31 July 2011

As a frequent traveler to El Presidente Cozumel, I can tell you that disappointment will not be in your vocabulary after visiting. The staff is friendly, attentive, effecient, and among the best in the world. While El Presidente is not the youngest belle at the ball, the facilities have been modernized with flat screens, DirecTV with english (US/BBC) and spanish...

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Helpful?
Thank SkykingCT
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing to stay at Presidente InterContinental Cozumel Resort & Spa and for taking the time to post an amazing review of your recent stay. I am delighted to read your detailed comments about our hotel, and I do hope we will have the opportunity to welcome your return. Once again, thank you for your comments...

Santa Barbara, California
Reviewed 30 July 2011

We are snorkelers and the best place to snorkel right in front of your hotel room is the Presidente InterContinental. A swim ladder takes you into a roped off snorkeling area with beautiful reefs and fish. It's like swimming in an aquarium and very safe. This hotel spans about a mile of beautiful white beach, and the rooms are well-appointed....

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Helpful?
1Thank TropicalTravelerKK
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your praise and feedback from your recent stay with us. We were delighted that we exceeded your expectations from our tastefully appointed Beach Front Room. I am proud to learn that our colleagues were successful in providing you with a truly memorable experience. We would like to have you back; therefore for your next reservation...

Atlanta, Georgia
Reviewed 26 July 2011

We have visited the Presidente for 20+ years and love, love, love the property, service, staff, and cuisine!

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Helpful?
Thank lulu0930
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, On behalf of the management and staff of Presidente InterContinental Cozumel, We would like to thank you for your continued loyalty to property and for taking the time to share your experience and excellent comments on TripAdvisor Cordially, Guillermo Valencia General Manager

Los Angeles, California
Reviewed 25 July 2011

This is the most recent trip we have made to the hotel. Jorge Luis, the major domo concierge, does everything needed to make you feel like royalty. The hotel suites were redone after the hurricane a few years ago and the rooms are by far the nicest on the island. The staff have been there long enough that we know...

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Helpful?
Thank gogo1951
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, I am very happy indeed to learn that you have a terrific vacations as always in your recent stay with us at Presidente InterContinental Cozumel Resort & Spa. Your review encourages us to do our best efforts to make your next visit an unforgettable time. It is very pleasing to read that Jorge Luis make you feel like...

Santa Barbara, California
Reviewed 25 July 2011

We stay here every year and have very high standards. We love the hotel, views and private beach. The two restaurants are great, with Alfredo's being superb. We also love the air conditioning system which cranks US standards, highly recommend. However, we have recently been disappointed with the scuba service, scuba du. Read that review. Overall excellent hotel

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Helpful?
Thank KipL
valenciaguillermo, Director General at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing to stay at Presidente InterContinental Cozumel Resort & Spa and for taking the time to post a review of your recent stay. I am delighted to read your detailed comments about our hotel, and Francisco a Scuba Du instructor. I do hope we will have the opportunity to welcome your return. Once again, thank...

Farmington, New Mexico
Reviewed 23 July 2011

Excellent hotel if you want to stay away from the cruiseship crowd. The dive shop was awesome as was our instructor Francisco! Food is a little pricey on site but always very tasty. The employees were all extremely helpful and offered top notch customer service. The beachfront room was a little pricey but worth the extra money! The hotel is...

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Helpful?
Thank Fastmonte
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your recent stay with us at Presidente InterContinental Cozumel. I am very pleased to learn that you thoroughly enjoyed your stay. Thank you sincerely for commending our service team in this regard and I’am so glad to hear about you personal recommendation regarding our amazing Beach Front...

Austin, Texas
Reviewed 23 July 2011

This was our 25th stay at the President over 30 years and as always the staff and accommodations were supurb in every way. This is a first class holte in laid-back, leiasurely Mexican style, where they always remember your name and are always courteous and accomodating. The rooms (especially in the 2100's) are wonderful, some with outdoor showers (a wonderfully...

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Helpful?
3Thank dmartinaus
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We would like to thank you for taking the time to post your comments on TripAdvisor and for the many years you’ve been our loyal guest. Your feedback is really appreciated. Your description about our property and tips will be appreciated by our upcoming guests. I'm glad you enjoyed your room, our facilities, the ground areas and the...

Keller, Texas
Reviewed 22 July 2011

We love to return each year to the Presidente and diving the coral reefs off the coast of Cozumel. The water is crystal blue and clear and the weather beautifully warm. The hotel never fails to satisfy us. The rooms are cool and dark at night, clean and restocked every day, the bed turned down each night -- every amenity...

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Helpful?
Thank kalitaylor
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your feedback of Presidente InterContinental Cozumel on TripAdvisor. I am very pleased to learn how much you enjoy your stay with us. I sincerely appreciate your comments concerning our service, food, location; we understand the importance this plays in ensuring your experience exceeds your expectations. Thank you for pointing out...

Chicago
Reviewed 20 July 2011

My son and I stayed at the Presidente for 5 nights in July of 2011 to have our first go at 'real' scuba diving. We were recently certified but had only been out once in a quarry in the mid-west. The team at Scuba Du were helpful, skilled, thourough, and knowledgable. Our Dive Master Martin was perfect for us. Being...

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Helpful?
Thank familytraveler053
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We would like to thank you for taking your time and post your comments on TripAdvisor; believe me your feedback is really appreciated. We are so glad for your remarks about our hotel as: Great place! We totally appreciate your kind comments. It’s great to see you liked our rooms and restaurants. Thank you for pointing out the...

Atlanta, Georgia
Reviewed 18 July 2011

This resort is absolutely beautiful! I stayed here with two of my best friends and we had a wonderful visit. Between the restaurants, beach, spa services and all of the helpful and nice employees, it was the perfect vacation.

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Helpful?
Thank LindsayC020
valenciaguillermo, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for choosing Presidente InterContinental Cozumel as your Holiday destination. I’m delighted to learn you had an opportunity to relax at our Resort and took advantage of the variety of treatments offered at Mandara Spa. Most of our guests recommend a Swedish massage; Exotic coconut rub and milk ritual (body therapy) or our famous Temazcal (an ancient...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $295 - $1,202 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travellers.
50 questions
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Denver, Colorado
over a year ago
Aloha, Oregon
3 months ago

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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have ocean front and garden rooms. All are nice it is a small property if you want the view then it may be worth it to you”
 of 5 bubbles 48stephenh, 7 Dec 2016 | Read review
“Reef Rooms are a big plus. also quieter”
  • I even proposed to my wife we renew or vows at the presidente
  • She said yes at the Presidente!! LOL
  • Housekeeping made my daughter happy with her hand made bear
  • shes happy Im happy
  • yes. My family deserves this
  • I really think my 10 year old knows whats best for us!
  • robes and turn down service
  • Housekeeping made my birthday cake! Will never forget that
 of 5 bubbles 74makoshark, 2 Dec 2016 | Read review
“Beach view or Ocean View much better on the left side of the hotel.”
 of 5 bubbles jmgdl, 28 Nov 2016 | Read review
“Ocean front/beach level is Best, but rooms near adult pool are cozy & quiet w/easy access to the beach. Presidential Suite is Outstanding!”
 of 5 bubbles shannonbelle72, 25 Nov 2016 | Read review
“quieter rooms would be near the adult pool. Beach front rooms have large patios and a few steps to beach, pool and restaurants”
 of 5 bubbles robertleandra511, 23 Nov 2016 | Read review
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