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Presidente Inter-Continental Cozumel Resort & Spa

Bookit.comUS$225*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Presidente Inter-Continental Cozumel Resort & Spa
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1,688 Reviews from our TripAdvisor Community

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There are newer reviews for Presidente Inter-Continental Cozumel Resort & Spa
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Showing 1,514: English reviews
New Braunfels, Texas
Reviewed 4 February 2012

We stayed a week, first time in Cozumel. We found out why our friends have come back 6 times. It's a great layout...beach, snorkeling at the hotel, the food was really good and reasonably priced, we went to town half the time and ate at the hotel as well. Nice rooms, pool, beach chairs with bar & grill service, palapas....

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Helpful?
Thank Paul A
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, We are delighted that you had a great experience at Presidente InterContinental Cozumel Resort & Spa. Our goal is to always exceed our guest expectations and we want to thank you for taking the time to share your kind words. We look forward to welcoming you again soon at this your home away from home InterContinental Cozumel. It...

Okarche, Oklahoma
Reviewed 4 February 2012

We love our luxury room especially since we dive and the room is only steps from the dive shop. A 5 star Padi facility - Scuba Du, takes wonderful care of us. Always safe and with excellent dive masters. The boat right there when we surface. We call it "Valet Diving". We get a room with an outdoor shower, perfect...

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Helpful?
1Thank Rebecca S
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for coming and for taking the time to write a review about your stay. We really appreciate your kind words. Always we are looking the right concessions to work together and thereby meet the needs of our valued guests. The Scuba Du dive shop with years of experience and Mandara Spa facilities and therapists make a...

Ottawa, Canada
Reviewed 3 February 2012

We have to agree with most of what previous reviewers recently said, the good and the bad. Take time to read it all. What we mostly enjoyed was having been there when only 20% of the hotel was occupied: it was like having a piece of paradise to ourselves but onw wonders if it can stay open much longer with...

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1Thank Jacques_Alex
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your comments about our hotel, you are totally right when you said this is a quite place and our guest can enjoy very much here. We are working very hard for the people whom make the effort and come to visit us, helping us in order to spread the word about our Resort....

Chattanooga TN
Reviewed 3 February 2012

Our recent stay at this resort was top notch and an unexpected surprise. My husband and I had travelled with another couple to Cozumel to get certified in scuba diving, and we actually were certified by a very professionally run dive shop called Scuba Du, which is on the hotel property. It was very convenient to have the dive shop...

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Helpful?
Thank susub
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you so much for your comments about our Resort. We totally appreciate your kind words regarding our staff service and certainly I will share your comments with them. We are very proud to have the staff, who constantly look forward to exceed our guest expectations. As a quick reminder, you will be able to upgrade your acomodations...

Reviewed 3 February 2012

This is our seventh visit to El Presidente in Cozumel. There is nothing else like it here. It has the best beach; a spacious, uncrowded setting, good snorkeling right off the beach, a beautiful beach front restaurant plus a gourmet restaurant (Alfredo's) and an on-beach snack bar, plus two large pools, children's activities, fitness center, spa, free wi-fi, and more....

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Helpful?
Thank Lawheeler72
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your comments about recent stay at your home away from home Presidente InterContinental Cozumel. We really appreciate your loyalty. I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel as your favorite place. Thank you sincerely for commending our service team in...

Frisco, Texas
Reviewed 31 January 2012

We just returned from this beautiful resort in Cozumel and must pass on our highest recommendation of this property. We have travelled to many tropical places around the world and found the Presidente to be one of our favorites. Their beach accomodations are the best you will find on the island, coupled with the best of the best in service....

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Helpful?
Thank nataliejo25
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for have taken the time to visit us and write your comments about our staff and our property. We constantly strive to get people to leave with unforgettable experiences and if we done this, we feel very satisfied. I look forward to welcoming you soon in the company of your good friends and family. Warmest regards,...

Edmonton, Canada
Reviewed 31 January 2012

I've been to two other Presidente properties, and this one is so far the best. The hotel was clean, and absolutely beautiful. Our room was a pool-view room, which sounds bad but was quite beautiful, with an outdoor shower and patio. The Caribeno restaurant was very good (almost as good as the authentic restaurants in town). You must try the...

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1Thank g_m_wEdmonton
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience at our Resort and for rate us as the best Presidente so far. I will work with my staff based on your feedback. Thank you again and I hope to welcome you in a near future. Warmest regards, Henry Walther General Manager

Detroit, Michigan, United States
Reviewed 23 January 2012

January 23, 2012 I have stayed all over the world in over 100 exotic locations so I feel my experience and opinion may have a meaning. These past 10 days, I chose to stay at The Presidente Intercontinental in Cozumel, Mexico. I have stayed at this property several times in the past however, not since the devastating hurricane that struck...

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Helpful?
2Thank Joseph D
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your much appreciated comments about our staff and on our property. We are always looking to meet and exceed expectations of our valued guests and comments like yours make us feel proud of the work performed daily. I hope that you can visit us more often to this, your home away from home in Cozumel....

San Antonio, Texas
Reviewed 23 January 2012

We have stayed at the Presidente many times. On this trip we where traveling with 3 other couples. We were celebrating my wifes 50th Birthday. I emailed Jorge and Olga our plans for the weekend. The trip was done perfectly. They picked our group up from the airport when we arrived they presented my wife with a dozen roses.The staff...

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1Thank kenneth h
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for your so detailed and positive comments about your recent stay at the Resort. We are always looking for ways to create new experiences to our new guests as well as our loyal guests. We constantly train our staff to meet needs and exceed expectations, we work hard to maintain services and facilities for your enjoyment....

wendell, ma
Reviewed 21 January 2012

We returned this morning (Jan. 21) from a four night stay at EP. Being my third visit to Cozumel, I researched options thoroughly before booking a flight, hotel, and car rental package thru Expedia. As we turned into the lovely, long, palm tree lined driveway, and approached the hotel, with it's retro post colonial architecture and well groomed landscaping, we...

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5Thank pedrothegringo
Henry W, Gerente at Presidente Inter-Continental Cozumel Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your so detailed and enjoyable experience at our resort and our beautiful island. I want to share that we are constantly looking forward to offering better services and facilities and comments like yours, give us an excellent feedback from our valued guests. I am sorry, you missed our Alfredo Di Roma restaurant, either way...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Alfreda di Roma
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Presidente InterContinental Cozumel Resort & Spa is the perfect balance of energy and ease. Adventurers love the scuba centre and nearby Chankanaab Park. Bringing the kids? The resort s Chiqui Club will keep them busy all day. When you want a slightly slower pace, you can head for our stretch of white sand, the exotic Mandara Spa or Cozumel s shops.After a 25 million dollar investment, this resort offers upgraded facilities and a unique vacation experience for the discerning traveler. The place to discover three experiences: great Dive, unique Spa treatments and Golf. ... more   less 

Additional Information about Presidente Inter-Continental Cozumel Resort & Spa

Address: Carretera a Chankanaab km 6.5, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $297 - $807 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Presidente Inter-Continental Cozumel Resort & Spa 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Presidente Intercontinental Cozumel Resort And Spa
Presidente Intercontinental Cozumel Hotel Cozumel
Intercontinental Cozumel
El Presidente Cozumel
Cozumel Presidente
Hotel Style:
#2 On the Beach Hotel in Cozumel
#3 Luxury Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Presidente Inter-Continental Cozumel Resort & Spa staff and other travellers.
81 questions
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Questions? Get answers from Presidente Inter-Continental Cozumel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“south side upper level good view”
stevet7160, 17 May 2017 | Read review
“If you can afford it - ocean view is going to be SO worth it. Do it!”
  • renovated ocean view room
Hakf, 11 May 2017 | Read review
“If you must stay here, get an ocean view suite 5200-5220 on the second floor”
Bellemarie49, 1 May 2017 | Read review
“2000 series room facing the beach, or for very quiet facing the courtyard”
drmark77, 29 Apr 2017 | Read review
“Any of the beach front options”
S9503HFmartinf, 26 Apr 2017 | Read review
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Prices are for 1 room, 2 adults
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