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Cozumel Palace

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Cozumel Palace
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3,540 Reviews from our TripAdvisor Community

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Showing 3,382: English reviews
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Raleigh, North Carolina
Reviewed yesterday NEW

Cozumel Palace continues to do it right. They have some of the friendliest staff of all of the all-inclusives, fantastic food, entertainment, and team up with Aqua Safari so you can use your resort credit to dive without having to drive to a different location to catch the boats. We highly recommend the Romantic Dinner! It is that much better...

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Thank BigGuySteve
Reviewed yesterday NEW

Last year while staying at Cancun’s Beach Palace Resort we became VIP members. We brought our then 11 year old grandson and had a fantastic time. Great accommodations, excellent food, exceptional staff. We went on some recommended tours and had a wonderful time [we un-expectantly wound up repelling, flying along zip lines and kayaking and it was a blast!!]. This...

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1Thank Claudia C
Yuba City, California
Reviewed yesterday NEWvia mobile

Hung out at the palace for a week. The good: diving with aqua safari, the staff is super friendly, view from all rooms is phenomenal The bad: Mexican restaurant food, credits max out at 300 for spa. I will be back

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1Thank Riddlerman
Wisconsin
Reviewed yesterday NEWvia mobile

My husband, 12 year old son and I spent 8 days at the Cozumel Palace. I constantly read reviews on Trip Advisor, but never take the time or write one myself but feel the need to do so. In our extensive travels to Mexico we have prerequisites when booking a resort : no reservations needed for dinner, top shelf available,...

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Thank DawnPWI
Reviewed 5 days ago NEWvia mobile

Amazinf staff- Leo was the best ! Such a great entertainment host! Highly recommend this resort! Amazing food too! Also great bar selection! Very clean and very well staffed! Can't say enough about Leo!

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Thank Jonathan M
Dallas, Texas
Reviewed 6 days ago NEW

While we have been to Cozumel before on cruise stops. Where you stop for a few hours hurry up and see something and leave this was our first trip with Cozumel as our destination. And it's a beautiful place. The Cozumel Palace is a nice hotel with a great staff good facilities and an awesome view. The only downside, and...

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1Thank EEjr
Victoria, Canada
Reviewed 1 week ago

We had an incredible stay at Cozumel Palace - the service is unmatched! Our stay was made extra special by the entertainment and pool concierge staff (thanks again Jose Luis, Leonardo, Alejandro, etc.). There are an amazing assortment of activities available. A huge highlight for us was the accessibility to scuba diving and snorkelling experiences. Unlike other resorts, as a...

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Thank Meghan Y
Reviewed 1 week ago

We had a very excellent stay , small resort so you get to know people and staff . Staff was very attentive as the hotel was not full so we were pampered. Shows were very good.The entertainment team are a blast ,so funny. Food was very good .Rooms are all ocean views ,dont need to upgrade , no beach just...

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Thank Bonnie B
Birmingham, Michigan
Reviewed 1 week ago

Excellent experience from start to finish! The staff was the most friendly and accommodating that I have ever had the pleasure of experiencing. We found the boutique environment was very family like. The staff enjoyed working with each other as well as entertaining and servicing the guests. The fact that it was an all inclusive promoted the family like atmosphere...

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Thank kimwJ2757BO
Reviewed 1 week ago via mobile

Smaller resort with many food choices all inclusive. Fun activities, would be great for families. Clean, comfortable accommodations, great spa services. Built in the 90's. Not on a beach, but great snorkeling access right off the deck with good snorkeling in pristine clear water. Staff is excellent. Thank you to Roger and Victor especially.

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Thank Linda M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Not too long ago, Cozumel Island was revealed to the world with all its charm. Now adventure travelers, divers and nature lovers are discovering the all-inclusive, luxurious Cozumel Palace, the stunning resort bathed by the blue waters of the Caribbean Sea. Experience the true meaning of luxury and fun. Enjoy the amenities and attention to detail from the moment you arrive. Our Cozumel Palace will take your breath away! Ideal for families, couples and adventure travelers who love diving and snorkeling. ... more   less 

Additional Information about Cozumel Palace

Address: Av Rafael E Melgar km 15 | Zona Hotelera Sur, Gonzalo Guerrero, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $431 - $875 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cozumel Palace 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Cozumel Palace Hotel Cozumel
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Palace Cozumel
Cozumel Palace Resort
Hotel Style:
#1 Top resorts Hotel in Cozumel
#1 Luxury Hotel in Cozumel
#1 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Cozumel Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get a room at the south end of the property, you can see the dolphins two doors down.”
 of 5 bubbles BigGuySteve, 26 Feb 2017 | Read review
“They are all good!!”
 of 5 bubbles H5932NWclaudiac, 26 Feb 2017 | Read review
“all face the ocean .”
 of 5 bubbles 292bonnieb, 20 Feb 2017 | Read review
“Rooms all face the ocean which is a bonus!”
 of 5 bubbles kimwJ2757BO, 20 Feb 2017 | Read review
“All the rooms have ocean view, steps from the water”
 of 5 bubbles Worldtravel8437, 15 Feb 2017 | Read review
5 of 5