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Cozumel Palace

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Traveller (4015)
Room & Suite (996)
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Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“resort credit”(275 reviews)
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“loft suite”(63 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,952)
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Traveller rating
2,880
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2,880
618
148
69
47
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All reviewsresort creditaqua safariloft suiteromantic dinnerchef's dinnervacation plannerspay taxthe concierge levelitalian restaurantoutdoor grillspa treatmentssandy areashour room servicehammock on the balconymy pleasuredolphin swimplaya del carmen
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1,521 - 1,525 of 3,762 reviews
Reviewed June 2, 2014

Incredible stay. From the moment we walked in to the minute we left exceptional service. The room was large and every time we left the room when we returned something had been tidied up or added, whether it was a chocolate on you pillow, chips...More

1  Thank Sara F
Reviewed June 1, 2014

This was my 3rd trip to this property. The first was great, the second had major food problems and this time I brought a continuing education group. The food was really exceptional this year, but what makes this place special is the staff. So many...More

1  Thank swankyhotels
Reviewed June 1, 2014 via mobile

During a stay at Playacar Palace, we decided to ferry over to Cozumel for some snorkeling. Luckily, we found Cozumel Palace just before a rain shower started and enjoyed drinks and a nice lunch. My husband hasn't been able to find a better pork taco...More

2  Thank Fitrd
Reviewed May 31, 2014

Just got back from our wedding and honeymoon at the Palace. They upgraded our room to the bridal suite, which is HUGE, and very convenient for the bride & groom. They took good care of us and all of our guests - and they made...More

2  Thank Andrea H
Reviewed May 31, 2014 via mobile

Cozumel Palace is one of those rare finds, an all-inclusive but you feel like you're at a private resort. First thing to note: it is a small resort, fortunately ... And very fortunately this plays to their favor. Everything is in one spot and it...More

4  Thank milton1681
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$332 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Cozumel
#1 Spa Hotel in Cozumel
#2 Luxury Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$332 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Cozumel
#1 Spa Hotel in Cozumel
#2 Luxury Hotel in Cozumel
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (4015)
Room & Suite (996)
Pool & Beach (672)
Dining (387)
Amenities (66)
Business Centre & Event Rooms (16)
Family and Play Areas (14)
Questions & Answers
Ask a question
Dana L
May 11, 2018|
Answer
Response from GM_RivieraZone | Property representative |
Dear Dana L, Thank you for contacting us, please note free Wi-Fi is available all throughout our resorts and inside every suite. We look forward to the opportunity of hosting you. Cordially, Karla Corona e- Concierge
0
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Zandra S
May 5, 2018|
AnswerShow all 4 answers
Response from fcl394 | Reviewed this property |
We had the 4th floor and it had a spectacular view of the ocean
0
Votes
WifeofMichael
April 25, 2018|
AnswerShow all 4 answers
Response from GM_RivieraZone | Property representative |
Dear WifeofMichael, Thank you so much for contacting us, please note we do have an area with sand, loungers, palapas and palm trees, located right in front of the ocean where you will be able to do snorkeling, we look... More
0
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Room Tips
"ocean view, away from the elevator is most quiet"
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"Most all rooms are Oceanside but there are a few city view. I would want to choose ocean view as the view is..."
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"We had room 402. Excellent view of the ocean ."
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"Every room we have had here over the last 6 years has been excellent."
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