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Hotel Cozumel and Resort

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1,683 Reviews from our TripAdvisor Community

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Showing 1,454: English reviews
New York, New York, United States
Reviewed 8 February 2013

My wife and I had a really good time here. We're pretty frequent vacationers and have gone on several trips around the world, although this was our first time in the Cozumel area. I must say, we both thought this was really one of the more enjoyable trips we have taken, at least in the last few years! The pool...

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3Thank MikeNYNY_13
Hartington, Ontario
Reviewed 7 February 2013

Four of us stayed for 2 weeks. The rooms are spacious and extremely clean. Beds are firm, but comfy. Nice touch - every room has a balcony/patio with drying racks for dive gear, bathing suits, towels. Staff are very friendly. Food is good although selection is limited. We ate out several nights just to have variety and experience the wonderful...

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Thank Kanoe1
Saint John, Canada
Reviewed 5 February 2013

Usually when I travel, it is work related but with some needed vacation time available and the cold snap of weather in my hometown of Saint John NB, Canada recently I decided to take my family on a vacation to Mexico just last month. We were lucky to find a good deal online and decided to stay at Hotel Cozumel...

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Thank kayolhope
Karachi, Sindh, Pakistan
Reviewed 4 February 2013

We really had a great time here, my wife wants a fascinated place to celebrates our wedding holidays. Having a great welcome at reception relax us from a long flight through Dubai. Hotels own large pool in front of beach gives pleasure having time there, rooms are good, clean with complete facilities, hospitality on room service and staff let your...

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1Thank Muhammad H
Reviewed 31 January 2013 via mobile

I liked the fact that you're close to downtown & the city hall. You'll probably find yourself not going downtown many times but it's nice that it's close. The dive shop across the street is great. They do require log books to do the lower priced advanced dives so bring it with you. They also have good shore diving. Dive...

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Thank Kahntra
Eugene, Oregon
Reviewed 31 January 2013

Great price for being close to town across the street from the ocean , with an underground walk ( well lit and clean ) to their own private water front . They have a dive shop there where you can book boat dive trips or just shore dive . It is not a place to just swim , for that...

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1Thank Anthony D
Morristown, New Jersey
Reviewed 29 January 2013

My husband and I had a great time at Hotel Cozumel. We didn't have all inclusive but breakfast was included in the price. The staff was friendly and accommodating. Love the pool. Although it's not right on the beach but there is tunnel from the hotel that goes to the beach and it's private for the guests of Hotel Cozumel....

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Thank sunshinez97
Cleveland, Ohio
Reviewed 23 January 2013

Overall, not a bad way to spend a few days in the sun. Clean rooms and common areas are plentiful at Hotel Cozumel and Resort. Only 10 minutes by car to the airport, you can relax by the pool or the Caribbean Sea. Plenty of frozen cocktails and other drinks are free flowing for those with a wrist band, although...

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Thank Dan R
Murfreesboro, Tennessee
Reviewed 22 January 2013

We stayed at Hotel Cozumel and Resort the week of January 5th. We had actually booked the trip though Groupon, and we had never been to Mexico, so we weren't quite sure what to expect. The rooms were ok, but the bed was very, very hard. It was really uncomfortable to sleep in after the first few nights. Everything else...

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4Thank Chelsea H
Ohrid, Republic of Macedonia
Reviewed 18 January 2013

This is a seccond time that I stay in this hotel, everytime I stay in this hotel I have great moments with my family! For the first time I booked this hotel because it has a big pool. All the reviews I found on internet were good. Only think I don't like about the hotel is the website of the...

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5Thank christyloaiza

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
This gorgeous resort is one mile away from the newly renovated center square with shopping, local restaurants and bars, and just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations. The largest swimming pool in town with two diferent meal plan options: All inclusive and European plan. 180 newly remodeled air conditioned rooms in 3 story buildings, including 6 superior rooms with jacuzzi and 1 two bedrooms Master Suite, all with screen tv, Wi-Fi free access, direct dial, touch tone telephones, bottle of water on arrival, radio alarm clock, safety deposit box, iron-ironing board, hair dryer and toiletres, adjoining rooms availables. the 180 rooms are non smoking. ... more   less 

Additional Information about Hotel Cozumel and Resort

Address: Carretera Costera Sur, Km 1.7 | Zona Hotelera Sur, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $117 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cozumel and Resort 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Hotel Cozumel Cozumel
Hotel Cozumel Resort
Cozumel Resort
Hotel Style:
#16 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cozumel and Resort staff and other travellers.
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Questions? Get answers from Hotel Cozumel and Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want the sun to help dry wet suits, you need a higher level room”
 of 5 bubbles MontanaJoyce, 20 Feb 2017 | Read review
“Request non-connecting/adjoining room.”
 of 5 bubbles 199stephenn, 17 Feb 2017 | Read review
“Pool view as ocean view is limited”
 of 5 bubbles 109DonF, 16 Feb 2017 | Read review
“See full review.”
 of 5 bubbles BobFromVerona, 14 Feb 2017 | Read review
“Rooms toward the street side are somewhat noisy from traffic. Elevators are quick and easy to access.”
 of 5 bubbles mikekG7354GM, 1 Feb 2017 | Read review
5 of 5