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Hotel B Cozumel

Hotwire.comUS$88*
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#17 of 51 Hotels in Cozumel
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$104*
US$88*
US$104*
US$104*
US$88*
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Hotel B Cozumel
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746 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Reviewed 28 June 2016 via mobile

The location is good. In front of the ocean. But from the moment we have finish the breakfast we felt under the chase after a money. The all stuff was aggressive and until 11 we got out from there. Dont go.

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Helpful?
2Thank shahaf s
HotelBCozumel, Guest Relations Manager at Hotel B Cozumel, responded to this review

dear shanaf Thank you for taking the time to write us We really felt that you had a bad time in this house, I fully understand your feeling I hope you will give us the opportunity to have you back at home and enjoy our hospitality. I am at your disposal for any clarification sincerely A. castillo guest service manager...

Gainesville, Florida, United States
Reviewed 23 June 2016 via mobile

We took the ferry over from Playa Del Carmen to Cozumel for a quick 2 night getaway. Taxis were right outside the ferry dock and got us to the Hotel B in just about 10 minutes. Upon arrival, we were pleased with the hotel grounds. Our room was ready and our luggage was taken right up. The room was clean...

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Helpful?
1Thank David A
HotelBCozumel, Manager at Hotel B Cozumel, responded to this review

Dear David A Thank you for taking the time to write a review of your recent stay at the B. We are pleased you enjoyed your overall visit with us. We are glad you liked our ideal location on the Strip and excellent food options. We can't wait for your next visit!

San Diego, California
Reviewed 18 June 2016 via mobile

Stayed here for 5 nights in May after heavily researching hotels for our first scuba visit to Cozumel. I booked the deluxe ocean view room --this was their first failure. I called to confirm it was a King bed and was confirmed by their reservations it was a King. When we arrived, the Manager checking us in said, "oh no,...

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Helpful?
3Thank Budd B
HotelBCozumel, Manager at Hotel B Cozumel, responded to this review

Dear Budd B Thank you for your comments. Feedback helps us to improve every aspect of the Hotel B experience. We apologize for the issues your room and lack of amenities. Our goal is to provide our guests with a fun, memorable visit, so it is always disappointing when we hear otherwise. I leave my email for ask you if...

Reviewed 17 June 2016 via mobile

Such potential this hotel has..Do wish I'd taken recent reviews more seriously. So disappointed with the over-flow crowds at the pool, hotel guests no longer are welcome pool-side, priority goes to those with day passes, who monopolize the lounge chairs, pool, and wait staff. Hotel B is no longer a small boutique hotel, it's truly a rowdy day pass club....

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Helpful?
5Thank sara l
HotelBCozumel, Manager at Hotel B Cozumel, responded to this review

Dear Sara I Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We really hope to have the opportunity...

West Linn, Oregon
Reviewed 13 June 2016

I had such high hopes for this spot. Wifi is in the lobby only and the service desk was terrible except for the gentleman who checked us in. We had the place to ourselves one day. My husband became very ill and there was no help. I would ask if there will be construction as there was pounding all day....

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2Thank Leith G
HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear Leith G We would like to thank you for sharing your experience with us and share your feedback regarding your stay, it is important for us to know our guests thoughts to keep providing the highest level of service. All our guests reviews are very important for us that's we regret to know about your experience, nevertheless we hope...

Bloemfontein, South Africa
Reviewed 2 June 2016 via mobile

Go there almost every week. Azael and Carlos (Sous Chef and restaurant manager ) are always extremely attentive. Service is great and food fantastic. The pool area is always clean and tidy hot tub always working and there is an amazing view overall. Give 4 instead of 5 due to lack of coverage of wifi beyond reception (although I've been...

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Helpful?
1Thank Martin-GoEs
HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear Martin Goes Thank you for sharing your review with us as well as your feedback mentioning the things you found not pleasant. It is always very important for us to know all our guests concerns to take immediately actions and improve our services, It will be a pleasure to have you with us again,

Reviewed 2 June 2016

We got a good deal online. The hotel is on the north of the island (about 5 minutes taxi from the ferry). Rooms are nicely decorated but quite poorly maintained. There is a nice ocean view from the bed. There is no beach in the hotel, but there is a nice deck to the ocean when you can snorkel. Service...

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Helpful?
1Thank Avi K
HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear Avi K I would like to thank you for taking your time and share your comments, I am really sorry for not meeting your expectations; although we never want to know that one of our guest does not has had good experience, comments such as yours allow us to take an honest look at our operations and make necessary...

Reviewed 30 May 2016 via mobile

We just got married in Playa Del Carmen and we decided to go to Cozumel for 2 night before we go on our honeymoon cruise. The only 2 things I can say good about this hotel was that the pool area is pretty nice, exactly like you see in the pictures and the cute decoration. Unfortunately I can't say the...

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2Thank Luiza V
HotelBCozumel, Gerente at Hotel B Cozumel, responded to this review

Dear Luiza V We regret to know about your recent experience regarding in your stay with us, we would like to mention that your comments have shared with our Managers. We hope you give us a second chance in the future to restore your faith in us and give us the opportunity to host you soon. Have no hesitation to...

Vancouver, Canada
Reviewed 27 May 2016 via mobile

We loved Hotel B. It's just the right size for us - small enough so that you feel like you are staying somewhere more personal and intimate but large enough to have great amenities. In May the Hotel was nearly empty so we had our choice of lounges around the pool or on the Oceanside deck. It was really easy...

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2Thank Simon C
HotelBCozumel, Manager at Hotel B Cozumel, responded to this review

Dear Simon Thank you for the lovely comments about your visit to our hotel! How nice to hear that you enjoyed our house reef that is really beautiful!! B sure to come back again, Paradise is waiting!

Omaha, Nebraska
Reviewed 27 May 2016 via mobile

The sea view is stunning and there are several access points for snorkeling. However, the hotel allows revelers from the cruise ships to take over the resort during the day for a small fee. That means that paying guests at the hotel are basically denied exclusive access to the facilities, and the revelers (who are obnoxious) pretty much dominate the...

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4Thank CletusMaximus
HotelBCozumel, Manager at Hotel B Cozumel, responded to this review

Dear CletusMaximus We are so sorry to hear that you were disappointed with your recent stay overall. We are pleased to know that you did appreciate our lovely view. However, we do apologize for other aspects of your stay that did not exceeded your expectations such as the service. It is always our goal to provide high levels of service...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free Internet
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel B Cozumel has an original and avant-garde offer for travelers in search of new experiences,It combines the natural beauty of the Caribbean with a cool concept of space.The hotel is a fusion of contemporary design and Mexican treditions with a creative touch of young talents. Hotel B Cozumel invites you to ladge in the most privileged plce of Cozumel-5 mintutes away from downtown, the airportand the golf course, in a quiet and exclusive area. ... more   less 

Additional Information about Hotel B Cozumel

Address: Carretera Playa San Juan Km 2.5 | Zona Hotelera Norte, Cozumel 77600, Mexico (Formerly Hotel Fontan Cozumel Dive Resort)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $146 - $430 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel B Cozumel 3*
Number of rooms: 45
Reservation Options:
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Also Known As:
Hotel Fontan Cozumel Dive
Hotel Style:
#11 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel B Cozumel staff and other travellers.
45 questions
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Questions? Get answers from Hotel B Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book on ground floor! Too loud! Oh by the way pool was freezing. But hey the ocean was right there!”
robertsE6490UF, 22 Apr 2017 | Read review
“There is no elevator. There are 4 floors. If you do not like walking up 4 floors pick first or second floor.”
ArthurH439, 10 Apr 2017 | Read review
“Make sure you ask for 1st or 2nd floor when booking if you have limitations. No elevator.”
99jans, 29 Mar 2017 | Read review
“Bigger beds would be a great improvement as well as a ceiling fan.”
S9338XBsandral, 29 Mar 2017 | Read review
“3rd floor provided an excellent view.”
moabman2415, 26 Mar 2017 | Read review
5 of 5
Hotwire.com
US$88* /night
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Booking.comUS$104
TripAdvisorUS$88
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Prices are for 1 room, 2 adults
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