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Iberostar Cozumel

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#12 of 50 Hotels in Cozumel
Certificate of Excellence
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Iberostar Cozumel
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4,514 Reviews from our TripAdvisor Community

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Showing 4,107: English reviews
Reviewed yesterday NEWvia mobile

I gave it a 4 since I had a difficult time getting a warm shower during peak times. Food was good, relative to the cost of the trip. I did get sick during the end of the trip, but didn't effect overall enjoyment of the resort. Overall, the staff was outstanding and the shows were great. Erika and Orlando were...

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Thank Captainronmn
Reviewed yesterday NEWvia mobile

We just arrived home last night from Iberostar Cozumel. We rely heavily upon traveler reviews so always like to pay it back. We stayed 5 nights. Most days we are at the breakfast buffet. There's only one breakfast option before 10 am. After that, the restaurant by the pool has breakfast for another couple hours. Both are your typical breakfast...

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Thank Sweeshley
Collingwood, Canada
Reviewed yesterday NEWvia mobile

My wife and I just returned from another week at Iberostar Cozumel. This was our 8th time. Obviously we like it. Here's why.... I'm a diver, my wife isn't. Thus, we look for places where we can both be happy. This place fits the bill. The resort is clean, not too big, has an excellent staff and, he food is...

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Thank DennisDiver
Wading River, New York
Reviewed 2 days ago NEWvia mobile

My husband and I needed a getaway this year- so off to Cozumel Iberostar it was! We have nothing but great things to say about this place. The little casitas in which you stayed in were awesome, my husband was loving the privacy ... To the Iberostar staff which was amazing. Great entertainment (whatever u do -do not miss the...

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Thank chranny24
Proctor, Minnesota
Reviewed 2 days ago NEW

This resort is wonderful. I only gave it a 4 because our food was cold at the buffet.and the spaghetti cook was slow and only cooked for one person at a time ignored the ones waiting..never got spaghetti the 7 days I was there. the people that work there are top notch. Our room was cleaned and restocked every day...the...

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Thank suzyks2016
Edmonton, Canada
Reviewed 3 days ago NEW

Just returned from a very relaxing time at the Iberostar. Most friendly place we have been in awhile. Customer service went beyond what was expected. Wonderful place for divers of all kinds. Resort dive shop very busy, we used an outside operator, beach access no hazzle. Entertainment people also very friendly and encouraging. Currently under some improvements but did not...

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Thank kstucke2016
Chicago, Illinois
Reviewed 3 days ago NEW

We had a wonderful time here. Our room number 2504 was great was able to walk out of room and go straight to the pool or beach.... Food was good the steak house was one of the best we have eaten at a all inclusive... The shows were out of this world ..... Mark and I would like to give...

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Thank sbosch84
Reviewed 3 days ago NEW

Great hotel for a family holiday. Room are adequate, a bit dated but comfortable. Great staff, all team members met were always trying to help. Quality of the food is good and good flexibility in the a la carte restaurants when dining with children. Lots of rocks in the sea so try to bring special shoes if you want to...

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Thank Stephane C
baltimore, md
Reviewed 4 days ago NEW

We booked this hotel within one week of travel and found it to have great value and great amenities. It is one of the furthest hotels on the island but if you're looking for luxury on a budget, this is the place to be. The food is good, the drinks are strong, and the ecosystem is inspiring and interesting. Animals,...

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Thank rightcoastgirl
Derby, Connecticut
Reviewed 4 days ago NEWvia mobile

First time to Iberostar,second time to Cozumel . Don't want to leave as it feels like home.Room was beautiful.Love the wildlife especially Garfield the cat,).Staff is top notch and so great.Never been on such a relaxing holiday.Food is so delicious and entertainment is outstanding.Love how the Star friends come and interact with you.A big shout out To Pepe,Flor.and so many...

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1Thank ahalover

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach, in a rocky, coral–filled cove with unspoilt waters. A paradise for diving and snorkelling. Sub-tropical mangrove forest. Bungalows in typical local style. Second-largest reef in the World. ... more   less 

Additional Information about Iberostar Cozumel

Address: Costera Sur, km. 17,785, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $200 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Cozumel 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Iberostar Cozumel Hotel Cozumel
Cozumel Iberostar
Iberostar Cozumel Mexico
Hotel Style:
#2 Green Hotel in Cozumel
#5 Top resorts Hotel in Cozumel
#6 Spa Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cozumel staff and other travellers.
567 questions
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Questions? Get answers from Iberostar Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms closer to pool were great”
 of 5 bubbles suzyks2016, 9 Dec 2016 | Read review
“The rooms closer to the restaurants and reception appear to have been already renovated.”
 of 5 bubbles 2candream, 6 Dec 2016 | Read review
“if traveling in a family of 4 choose a sweet not a standard, a standard is way to small. i”
 of 5 bubbles 117lizab, 29 Nov 2016 | Read review
“I don't think there is a bad room location-wise There are no dressers, just some cubbies in the closet A/C had great fan for white-noise”
 of 5 bubbles slholthouser, 29 Nov 2016 | Read review
“Suites are worth the upgrade”
 of 5 bubbles sandybubbles, 22 Nov 2016 | Read review
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