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    Iberostar Cozumel

    Costera Sur, km. 17,785, Cozumel 77600, Mexico
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    2017-08-15 2017-08-16
    Traveller (5216)
    Pool & Beach (1223)
    Room & Suite (772)
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    Overview
    • Excellent44%
    • Very good37%
    • Average13%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “star friends” (598 reviews)
    “dressel divers” (440 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Sunscape Sabor Cozumel
    2,169 reviews
    #15 of 52 hotels in Cozumel
     
    Secrets Aura Cozumel
    3,513 reviews
    #14 of 52 hotels in Cozumel
     
    El Cozumeleno Beach Resort
    5,601 reviews
    #23 of 52 hotels in Cozumel
     
    Cozumel Palace
    3,682 reviews
    #2 of 52 hotels in Cozumel
     
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    Rooms
    Aug 15Aug 16
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,904)
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    There are newer reviews for Iberostar Cozumel
    See the most recent reviews

    2,081 - 2,085 of 4,439 reviews

    Reviewed 2 January 2014

    The good news... staff was very friendly and courteous, there was a variety of food including fruit, and the quality of cocktails and the pool were good. They also had some pool activities which were fun. There is a divers/watersports shack handy and we easily...More

    3  Thank MonicaInLakeville
    Response from Quality manager I, Quality Manager at Iberostar CozumelResponded 15 January 2014

    Dear Client On behalf of all the staff and the management at the Iberostar Cozumel we would like to thank you for choosing to stay with us and for taking the time to write your constructive review on TripAdvisor. We really appreciate that you value...More

    Reviewed 1 January 2014

    My wife, daughter(13), son(14) and I spent 10 nights coming home on Dec. 28. On the positive side was everything was clean and we liked the peacocks and flamingos. Try the Mexican Restaurant, my Taco Kabobs were delicious and entertaining. Erika, Hilario, Javier and Fransico...More

    1  Thank lovehockeyeh
    Reviewed 1 January 2014

    I am not quite sure what some of the people are complaining about. My family (husband, kids, and parents) stayed here....4 of us for 2 weeks, 2 for 1 week. There is nothing to complain about food wise. We are somewhat picky eaters and always...More

    10  Thank TracyS6325
    Reviewed 1 January 2014

    A disappointing stay, the beach is rocky making the ocean difficult to enter. Most people didn't even try. They charge for WiFi, something I have never been charged for in the past and it's not cheap either. It rained two days while we were there...More

    Review collected in partnership with Iberostar
    2  Thank sgm202528
    Reviewed 31 December 2013

    The resort is beautiful. But I am writing this to complement the owners on a particular front desk employee. Marcella was incredible!!!!! She went above and beyond in customer service. She made us comfortable and helped transfer us to an incredible room with a great...More

    4  Thank Dan S
    Sunscape Sabor Cozumel
    2,169 reviews
    #15 of 52 hotels in Cozumel
     
    Secrets Aura Cozumel
    3,513 reviews
    #14 of 52 hotels in Cozumel
     
    El Cozumeleno Beach Resort
    5,601 reviews
    #23 of 52 hotels in Cozumel
     
    Cozumel Palace
    3,682 reviews
    #2 of 52 hotels in Cozumel
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Spa
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    Details
    • Price range
    • US$123 - US$543 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Cozumel
    • #5 Top resorts Hotel in Cozumel
    • #6 Spa Hotel in Cozumel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, VISIT US, INC. , TravelUp, Hotwire, getaroom.com and HotelQuickly so you can book your Iberostar Cozumel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cozumel
    • Also Known As
    • Iberostar Cozumel Hotel Cozumel ,
    • Cozumel Iberostar ,
    • Iberostar Cozumel Mexico
    Add Photo Photos
    Traveller (5216)
    Pool & Beach (1223)
    Room & Suite (772)
    Dining (365)
    Hotel & Grounds (3132)
    Family and Play Areas (47)
    Bathroom (32)
    Business Centre & Event Rooms (18)
    Nearby
    Sponsored by:
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    Allegro Cozumel
    4,348 reviews
    1.36 km away
     
    Sunscape Sabor Cozumel
    2,169 reviews
    4.17 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Anna E
    21 July 2017|
    Answer Show all 4 answers
    Response from dbowers24 |
    I just read this article as well and it's definitely alarming. We will be at the Iberostar Cozumel for our wedding in 2 weeks so I would love to hear people's experiences as well.
    1
    Vote
    Linda D
    18 July 2017|
    Answer
    Response from Rob K | Reviewed this property |
    Hi Linda. The bar in the lobby has no music and no dancing. Age range is mixed, both young and old. It is a great place to get a drink after check-in, or right before dinner.
    0
    Votes
    kathydewing
    16 July 2017|
    Answer
    Response from Gene F | Reviewed this property |
    Water shoes recommended. There is a little dead coral along the shore and walking bare foot could be difficult. However the pier on the property allows for easy access to waist deep water, with little fish swimming about... More
    0
    Votes
    Room Tips
    "Other guests will sit on the chair/towel you woke up early to save, so leave a pair of shoes on the chairs as..."
    Read review
    "Regular rooms are tiny. If you can splurge on a suite, do so"
    Read review
    "Building 82 is next to the pool with a view of the beach. Quieter rooms are likely closer to the lobby."
    Read review
    "We were in block 32 and it was very nice. Jungle view, close to the pool and dive shop"
    Read review
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