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Sunscape Sabor Cozumel

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#16 of 51 Hotels in Cozumel
Certificate of Excellence
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Sunscape Sabor Cozumel
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1,841 Reviews from our TripAdvisor Community

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Showing 1,576: English reviews
Denver
Reviewed yesterday NEW

My wife and I are in our early 40's and stayed at Sunscape Sabor for 4 nights the week of Jan 14. It was our 7th trip to Cozumel, but first time staying at this resort. The main difference between this resort and others that we've stayed at that stood out to us was the fact that this resort's property...

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2Thank scottish24
Reviewed 2 days ago NEWvia mobile

First time there and was very pleased. It's quiet but had good entertainment. Brandon and the other entertainment staff were awesome.Great free water activities and food. Nice place for families! Would definitely go back! Love the layout of the room villas.

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3Thank chrissycr
Oconomowoc, Wisconsin
Reviewed 2 days ago NEW

My husband and I stayed one week at Sunscape Sabor in Cozumel. We loved the location. We had been looking at cheaper resorts and hotels that were closer to downtown and the cruise ships. We were so glad we did not book at those places. Sunscape sits on a very nice long beach area giving you room to take nice...

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3Thank docngg
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello Mrs. docngg Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Sabor Cozumel. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. Thank you for your suggestions on how we can make our hotel even better, I have passed these...

Reviewed 3 days ago NEW

The Sunscape Sabor is a fantastic resort. We had a group of 24 family and friends. The staff was absolutely fantastic. Raul with Olympic travel set us up on our private snorkel trip that was unbelievable. Clean rooms, good food and great service.

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2Thank mark c
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear mark c, It is a really pleasure to read you review about your last stay with us. We are thrilled to hear that your vacation was wonderful and that you were pleased with the service, atmosphere, service, snorkel, delicious food and various staff members. Our team is always trying to ensure that we surpass the expectations of each guest...

Bethesda, MD
Reviewed 4 days ago NEWvia mobile

This was our third all-inclusive experience and we loved it. The Staff went out of their way to make it a special vacation! It started with Hassel who checked us in to Alajandro who kept us in drinks, to so many more who were there to make it a great time! Breakfast the first morning was disappointing, but then we...

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2Thank cbch1501
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello cbch1501, Thank you for taking some time to review us. It is a pleasure to read that you enjoyed our staff, services and facilities. Guest satisfaction is our main goal at Sunscape Sabor Cozumel and it is rewarding to learn that it has been achieved on this occasion. We hope to have the honor of welcoming you back to...

Houston
Reviewed 4 days ago NEW

Overall in line with the other resorts with similar prices. We would stay again. The last two trips we stayed at Occidental Grand. These two are very comparable. Garden view rooms were clean, not ornate. if you want 5 star with white linen, then you will pay double elsewhere in CZM. Fantastic staff! The poor bartenders and wait-staff provide excellent...

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2Thank glidslop
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear glidslop Thank you for taking the time to write your comments on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are certainly pleased to understand from your comments about your recent trip with us that you enjoyed it. As a hotel company we...

Faribault, Minnesota, United States
Reviewed 4 days ago NEWvia mobile

Awesome laid back resort. No wristbands and no towel cards to worry about. The staff was great and the food was fabulous.rooms were not great but overall were still ok. Beach was nice but ocean was kind of rocky and hard on the feet. Would definitely go back again!!!

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1Thank Travis C
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear Travis C, We appreciate you have taken the time to share such an enthusiastic review about your recent visit to Sunscape Sabor Cozumel. Please be confident that we’ve shared your kind comments with our team as motivation to keep up with our commitment to offer truly remarkable experiences in our guests. We thank you on behalf of our team...

Allen, Texas
Reviewed 4 days ago NEWvia mobile

We had an excellent time taking our kids to Cozumel for their first time for Christmas. We stayed at the Sunscape Sabor and their staff was excellent! Mili was great with our kids as she came to coordinate some of the events throughout the day!!! She was such an awesome, friendly person!! Luis and Callisto were excellent waiters that we...

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2Thank heather7106
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear heather7106 Thank you for taking the time to write an informative review on TripAdvisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We are honored to have had the opportunity to serve you. We appreciate your objectivity and we are really happy to see that...

Louisville, Nebraska
Reviewed 4 days ago NEW

Booked 2-Ocean front rooms (Room 1 with a King & pull-out sofa & Room 2 with 2-Queen beds)and requested the rooms be adjoining or near each other. When arrived at the resort was informed I had to pay an extra $160 in order to have the rooms close to each other & each room had only a King size bed....

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1Thank dezitek
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Hello dezitek Many thanks for taking the time to leave your kind words and observations following your recent stay with us. We have takem notes of the areas you mentoned, regarding the charge it was not for the be adjoining, it was for the room category upgrade. as you know we can not guarnatee the room near to each other...

Mathis, Texas
Reviewed 6 days ago NEW

The Sunscape Sabor is an older complex that is slowly improving their maintenance practices. I was impressed at how quickly the staff responded to any/all improvements we requested. All of the staff are very friendly and helpful. Our favorite employee was Max from the Patio. We had great food, drinks and service from Max and his fellow employees.

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6Thank Mike R
SeaczEconcierge, Management area at Sunscape Sabor Cozumel, responded to this review

Dear Mike R Thank you for taking the time to write your comments on TripAdvisor about your stay with us. We appreciate your objectivity and I can assure you that we take our customer feedback very seriously and we have made changes for a more positive customer experience. We sincerely look forward to welcome you back on a future occasion...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Fun is at the heart of Sunscape Sabor Cozumel, the perfect Unlimited-Fun(R) getaway in an ideal island destination. Located on the small island of Cozumel, Sunscape Sabor is the most complete beachfront resort complex on the island. The 218 spacious guest rooms and suites offer finely-appointed amenities and beautiful views. Each guest room has a private balcony or terrace, mini-bar, flat screen TV, individual temperature control with air conditioning and more. Sunscape Cozumel's family-friendly experience features a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids. Connecting rooms and family suites plus kid and baby-friendly amenities are perfect for accommodating families. Families, friends, singles and couples will enjoy Unlimited-Fun(R) privileges with a variety of amenities and activities throughout the resort including limitless access to dining at four reservation-free restaurants and national and international alcoholic and non-alcoholic beverages at three bars and lounges. 24-hour dining options allow guests to enjoy late night bites at the Seaside Grill. Take part in land and water sports, relax by one of two sparkling pools, indulge in the Spa by Pevonia(R), or bask in the sun on the largest beachfront of any resort in Cozumel. The kids can have a blast at the Explorer's Club, a fully supervised club with Red Cross certified staff for ages 3-12, while participating in various activities and programs. As a bonus, explore the natural wonders of the second largest coral reef system in the world, the Mesoamerican Barrier Reef System. Dive into the deep at world-renowned dive sites with the help of the fullservice, on-site dive operator. A fun-filled getaway in the perfect island destination can be found at Sunscape Sabor Cozumel. ... more   less 

Additional Information about Sunscape Sabor Cozumel

Address: Carretera Costera Sur Km 12.9 | Zona Hotelera Sur, Cozumel 77600, Mexico (Formerly Sabor Cozumel Resort and Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $206 - $736 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Sabor Cozumel 3.5*
Number of rooms: 218
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Also Known As:
Sabor Cozumel Hotel Cozumel
Wyndham Cozumel Hotel
Cozumel Wyndham
Hotel Style:
#9 Top resorts Hotel in Cozumel
#9 Spa Hotel in Cozumel
#10 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Sabor Cozumel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Save money by traveling in early December. The rates are doubled in January.”
 of 5 bubbles docngg, 19 Jan 2017 | Read review
“Price the beach front room and compare.”
 of 5 bubbles glidslop, 17 Jan 2017 | Read review
“We would recommend the oceanfront rooms just steps to the beach and great service from the staff.”
 of 5 bubbles 933MikeR933, 15 Jan 2017 | Read review
“We loved our room 3412 but there were so many good ones. I would say beach or oceanview rooms.”
  • room 3412
 of 5 bubbles stephabeach, 15 Jan 2017 | Read review
“Beach front rooms are great”
 of 5 bubbles KJR007, 14 Jan 2017 | Read review
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