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Grand Park Royal Luxury Resort Cozumel

Traveller (4218)
Pool & Beach (1070)
Room & Suite (708)
Overview
Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
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Reviews (4,877)
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3,417 results
Traveller rating
1,281
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524
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154
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LanguageEnglish
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1,281
1,238
524
220
154
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All reviews time share the caribbean restaurant bikini bar coconut grouper okie dokie small beach nachos infinity pool mexican and italian restaurants beach area snack bar make reservations hot water ocean view main pool per day cruise ship
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1 - 5 of 3,417 reviews
Reviewed yesterday via mobile

It’s a shame that in this day and age, one can still encounter luxury hotels and resorts where internet connectivity is still a major issue. Reading older reviews from users mentioning the same, management replied that they’d resolve the issue. Well, it wasn’t. At all....More

1  Thank WoDi80
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort CozumelResponded today

Dear WoDi80 Dear guest, first and foremost, I would like to express our gratitude for staying at Grand Park Royal Cozumel. It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve...More

Reviewed 4 days ago

The staff is wonderful. Lizeth was great at the front desk. We are always greeted to "welcome home" from the bell staff, Clemente and Gabriel are great at getting bags to and from the room. The hotel and grounds are beautiful. Ricardo Pech Basto in...More

Thank gparker3
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort CozumelResponded 3 days ago

Dear gparker3, Thank you very much for taking the time to post your review on our TripAdvisor profile. I am very happy to read about your stay with us. It was a great pleasure and compliment for us to have your review and feedback. Thank...More

Reviewed 4 days ago

I have traveled to the same resort for the last 5 years I find the staff to be extremely helpful and friendly. The facility itself is clean and the food was exceptional. The only complaint that I have is that I was told the tour...More

Review collected in partnership with this hotel
Thank Global39197593544
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort CozumelResponded 3 days ago

Dear Global39197593544 I couldn’t be more thankful on the wonderful words about your recent stay at Grand Park Royal Cozumel. It is an honor to read how much you enjoyed our facilities and services. Our mission is to make your stay as pleasant as possible...More

Reviewed 5 days ago

Very nice hotel. Pedro with the front desk and Jose with entertainment provide such great service. I feel like I am at home here every time I visit. Great resort that gives you options and also peace and quiet at the same time.More

Review collected in partnership with this hotel
Thank JOSH G
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort CozumelResponded 3 days ago

Dear Josh G, Thank you very much for sharing your comments, I am very happy to learn you had an enjoyable time with us. It was a great pleasure and compliment for us to have your review and feedback. Thank you for recognizing Pedro and...More

Reviewed 5 days ago

Pros: Location Beach Pools Restaurant and bar staff The place was beautiful. The majority of the staff were very helpful and friendly. The nightly entertainment was great! The beach was really nice and easy to get to. The pools were always clean. Cons: Bed is...More

Review collected in partnership with this hotel
Thank Flyer23274935731
Response from PARKCZM, Gerente at Grand Park Royal Luxury Resort CozumelResponded yesterday

Dear Flyer23274935731 Thank you for choosing Grand Park Royal Cozumel as host for your vacations and for taking the time to share with us the review of your recent stay; We investigated that what happened at the Dely shop and several attempts were made to...More

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About
Description
Admire the award-winning architecture and the interior design of Grand Park Royal Luxury Resort Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. From the pools, More Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. Our activities program and nightly shows are ideal for enjoying in family. Fun is guaranteed! Live the Grand Park Royal experience in Cozumel! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Room Service
Free Internet
Spa
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
342
Price range
US$126 - US$405 (Based on Average Rates for a Standard Room)
Formerly known as
Park Royal Cozumel
Also Known As
Park Royal Cozumel Hotel Cozumel
,
Park Royal Hotel Cozumel
,
Park Royal Cozumel Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Hotel class
Hotel Style
Top resorts Hotels
,
Luxury
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
342
Price range
US$126 - US$405 (Based on Average Rates for a Standard Room)
Formerly known as
Park Royal Cozumel
Also Known As
Park Royal Cozumel Hotel Cozumel
,
Park Royal Hotel Cozumel
,
Park Royal Cozumel Mexico
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Photos
Traveller (4,218)
Pool & Beach (1,070)
Room & Suite (708)
Dining (238)
Family and Play Areas (40)
Amenities (13)
Business Centre & Event Rooms (4)
Nearby
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Questions & Answers
Ask a question
C6740DYdand
November 7, 2018|
AnswerShow all 2 answers
Response from PARKCZM | Property representative |
Dear C6740DY, Before anything else thank you for your preference, yes we have communicating rooms, the are subject to availability. if you need more information don't hesitate to let us know Best Regards!
0
Votes
Google Translation
C6740DYdand
November 7, 2018|
AnswerShow all 2 answers
Response from PARKCZM | Property representative |
Dear C6740DYdand, Before anything else, thank you for your preference, Regardibg your questions: What's considered a standard room in this hotel? Our rooms are a Studios, named Deluxe Room or Deluxe Ocean View How much is... More
0
Votes
Google Translation
Cowboys13
November 5, 2018|
Answer
Response from PARKCZM | Property representative |
Dear Cowboys, before anything else, thank you for your preference, regarding your doubts: What things can MEMBERS do that non memebers can’t...? We have a special area by the cruceros pool for members Is there water/pool... More
0
Votes
Google Translation
Room Tips
"Upgrade for an ocean view room in the building closest to the high way"
jcs2100
1 week ago
Read review
"Odd numbered rooms (closer to lobby) have a better sunset view. Sixth floor and higher can see above the..."
895DavidS
1 week ago
Read review
"We were in the 2nd tower and it was very quiet (8th floor). Beautiful view, can't be beat."
Cocotel
2 weeks ago
Read review
"The beds were a little hard for our comfort, but we made due. "
epredweik
3 weeks ago
Read review
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