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Grand Park Royal Cozumel

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#13 of 51 Hotels in Cozumel
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Grand Park Royal Cozumel
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3,783 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Park Royal Cozumel
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Showing 2,854: English reviews
Reviewed 26 March 2014 via mobile

This place is awesome. Beautiful weather, super friendly staff and locals. Great destination to walk just go for a walk, shop, dine and bargain. Very clean resort. The food was great, especially the a la cartes. I can't wait till I go back. Perfect beach for snorkeling. The only negative issue i have is that they don't offer free wifi,...

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1Thank Deej G
Huntsville, Alabama
Reviewed 26 March 2014 via mobile

We took the ferry over to cozmuel for the day we are royal holiday members so we visited the park royal there very nice and clean beautiful grounds and pools very small beach if u are looking for a big beach we loved it there nice restaurants I would recommend it .

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2Thank Judy W
Reviewed 26 March 2014

Spent spring break here w two 16year olds we LOVED it. Very safe island ! clean family friendly resort. staff very nice, grounds kept up nice. 3 pools nice beach. If you want a prime lawn chair smart to go out before 7 am. Bring snorkel equipment can snorkel at the beach lots of colorful fish, crab, etc or can...

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1Thank 22MN
Atlanta, GA
Reviewed 25 March 2014

Overall this resort was a good value for the price we paid. But compared to other all-inclusives we have stayed at in Mexico, this one was just average. Good- The rooms and the entire resort is very clean and I am picky about cleanliness. The entertainment staff does a great job. The nightly shows were actually pretty entertaining for all....

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Thank AtlataTraveller
PARKCZM, General Manager at Grand Park Royal Cozumel, responded to this review

Dear Guest Thanks for taking the time to share your experience at Park Royal Cozumel. Our mission is to make every stay as close to perfection; let me offer an apology if we fail to meet your expectations in some of our services and facilities. I hope to welcome you back in the future and show you the improvements done...

Null
Reviewed 25 March 2014

Just got back from Park Royal Cozumel after spending 5 nights and our experience was great. We have had the opportunity to travel to many "All inclucive" hotels and though this was not the biggest, most exclusive or luxurius, it certainly met or exceeded our needs. Please take the cost into consideration when comparing this resort to other high end...

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5Thank Ricardo S
PARKCZM, Gerente at Grand Park Royal Cozumel, responded to this review

Dear Ricardo S. Thank you for staying with us! We take great care to make our guests stay as pleasant as possible, and we appreciate your comments. Cordially, Ignacio Rivera. General Manager.

Conyers, Georgia
Reviewed 25 March 2014

Hotel was a 2 1/2 out of 5 stars because on the second day at the hotel there was no water for the entire 1XXXX building. Safe was not working after two days waiting on maintenance I cancelled the safe and hide our valuables in our luggage. No wash cloths for three days. The food was ok and there is...

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1Thank juan287
PARKCZM, General Manager at Grand Park Royal Cozumel, responded to this review

Dear Guest Thanks for taking the time to share your experience at Park Royal Cozumel. Our mission is to make every stay as close to perfection; let me offer an apology if we fail to meet your expectations at all times. Sincerely,

New York City, New York
Reviewed 25 March 2014

Traveled the week of March 16th with my husband and 3 year old. Very nice relaxing vacation. My daughter had a blast at the pool and beach and met alot of children around her age. I would recommend this place to those who want a relaxing no fuss kind of trip. Pro's: Very Clean Friendly Staff and Hotel Guests Food...

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Thank Nicole P
Tulsa, Oklahoma
Reviewed 24 March 2014

Me and my 10 year old went to PR for spring break. It was everything it showed in the pictures and on the website, nothing was a real surprise to me, except the beds! No lie they are very very hard beds. Felt like we were sleeping on a pull out sofa bed, but they were always clean. The beach...

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3Thank Colette S
Hinesburg, Vermont
Reviewed 24 March 2014

We spent six amazing days & nights at Park Royal Hotel in Cozumel via Living Social and it was pretty fabulous! We were most impressed by the staff who worked diligently in every part of the resort; they were all SO friendly, welcoming, and went above & beyond to meet our every wish or need! Our room was perfect on...

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1Thank Sharon S
WI
Reviewed 23 March 2014

My husband and I traveled to Cozumel the first week of February- so happy to get away from the Polar Vortex that was happening back home. This is a small resort that is very well kept. The staff is courteous, the drinks were awesome- definitely not watered down, in fact top shelf liquors were available. The food was average. The...

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3Thank ohthatjulie

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Amenities

Highlights
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Turquoise - often crystal clear waters -are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean. All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids' club (0 -12 years old), fully equipped fitness center ($), spa, 3 resort swimming pool (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean. ... more   less 

Additional Information about Grand Park Royal Cozumel

Address: Playa Paraiso Km 3.5 Carretera Chankanaab, Cozumel 77600, Mexico (Formerly Park Royal Cozumel)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $199 - $501 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Park Royal Cozumel 4*
Number of rooms: 342
Reservation Options:
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Also Known As:
Park Royal Cozumel Hotel Cozumel
Park Royal Hotel Cozumel
Park Royal Cozumel Mexico
Hotel Style:
#6 Luxury Hotel in Cozumel
#6 Top resorts Hotel in Cozumel
#7 Spa Hotel in Cozumel
#7 On the Beach Hotel in Cozumel
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Royal Cozumel staff and other travellers.
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Questions? Get answers from Grand Park Royal Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor great garden view view of pools and courtyard. Floor 9 and above would have ocean.”
cdev2017, 24 Apr 2017 | Read review
“Tower rooms have lots if street noise!!”
dsilvaggio, 18 Apr 2017 | Read review
“Ask for anything above the 5th floor to get the views. Avoid the rooms closest to the beach overlooks the small but sometimes busy road.”
762hectorc, 18 Apr 2017 | Read review
“Try out the ice cream shop”
alicalif, 17 Apr 2017 | Read review
“Try to get a Junior Suite. Also, get floors above the fifth floor for better views of the ocean..cruise ships block view on lower levels.”
debra02016, 13 Apr 2017 | Read review
5 of 5