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Casa Mexicana Cozumel

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876 Reviews from our TripAdvisor Community

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Showing 740: English reviews
kansas city
Reviewed yesterday NEW

This is the third of fourth time I have stayed here for diving trips to Cozumel.....this is a great hotel, well maintained with excellent air conditioning and plumbing and amenities and a truly superb inclusive breakfast, close to downtown and the boat piers used by various dive shops. It is my first choice every time.

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Helpful?
Thank flyboy6554
Wisconsin Dells, Wisconsin
Reviewed 6 days ago NEW

I felt like we were family from the moment we arrived. Staff is exceptional and made my 14 year old daughter feel very special. Jaime and his staff treated my family as though we'd been staying there for years. I felt extremely safe at the hotel. The rooms are good, and we had a spectacular view of the cruise ships....

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Thank Gina C
Preston, United Kingdom
Reviewed 6 days ago NEW

Just popped in for a drink and some tapas. The staff were friendly and they had a menu in English. Thr drinks came with natchos and some salad which, to be honest, was more than enough. The food was good and tasty. The prices were low and toilets were very clean.

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Thank David A
Minneapolis, Minnesota
Reviewed 1 week ago

I just finished my first stay at Casa Mexicana and i was so happy with the warm, friendly staff and the overall facilities that I have already booked two return stays within the next two months. If you are a diver and are on the island to dive then this should be your first choice as you are right smack...

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Thank todd f
Reviewed 1 week ago

Casa Mexicana is by no means a 5 star resort. This is a 5 story hotel building with some architecturial oddities and rather plain rooms. However if you are here to dive or explore cozumel and are looking for a comfortable, easy, convenient, inexpensive place to stay, this place is by far the best. Free breakfast buffet daily, pool and...

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1Thank Scott P
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, We appreciate your comment it helps us to improve and offer a better service every day, it has been a pleasure to welcome and served you in this your home away from home. We await your next visit.

San Diego, California
Reviewed 2 weeks ago

We stayed here only one night but were incredibly impressed with this hotel. The public space - reception, lobby and pool are fantastic. The architect for this hotel hit a home run. All open air looking at the ocean with plenty of shade and well designed to take advantage of ocean breezes. The main building where most room are located...

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Helpful?
1Thank Rene K
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you for your comment, it has been a pleasure to welcome and served you in this your home away from home. We await your next visit.

Reviewed 2 weeks ago via mobile

Is an quiet place in the heart of cozumel in 5 min walking you get to the down town. Excelent place for after diving and the breakfast are 5 stars. The room always are very clean. The hotel staff very kind. Has a small fridge you can go to the grosery store to keep cold you drinks or snaks. Has...

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Helpful?
Thank Jorge G
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you for your comment, it has been a pleasure to welcome and served you in this your home away from home. We await your next visit.

Phoenix, Arizona
Reviewed 18 October 2016

I have a dive trip to Cozumel every year and for the last 10 years Casa Mexicana has been a wonderful place to stay and enjoy Cozumel. The rooms are comfortable and clean, the AC works great and the people are very friendly and helpful. I like the city location, easy to walk around and find different places to have...

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1Thank peteinphx
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, is been a pleasure to welcome and served you. We are happy to know you enjoyed your stay. We await your next visit. Until the next time...

Reviewed 17 October 2016

I want to let the owner of this Hotel that the best asset are all the employees that are commit to give the best and warm customer service. Starting with Jaime, he brings you a cold and nice welcome beverage following with a nice smile. After the reception team at the front desk give you a cold aroma therapy towel...

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2Thank Mahuampy A
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, is been a pleasure to welcome and served you. We are happy to know you enjoyed your stay. We await your next visit. Until the next time...

Dallas, Texas
Reviewed 11 October 2016 via mobile

This hotel is in a great location and provided everything we needed for our diving getaway . Fantastic breakfast was included with our stay . It's In the heart of town which makes going to the dive shops and restaurants very easy . There are lots of great restaurants within a few blocks . If you are looking for a...

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3Thank Julie M
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear Guest, has been a pleasure to receive and served you, it makes us happy to know that you enjoyed your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $92 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get rooms 501-504! They offer the best unobstructed views of the ocean and sunsets.”
 of 5 bubbles toddf618, 27 Nov 2016 | Read review
“Spend a few dollars more and ask for an ocean front room.”
 of 5 bubbles peteinphx, 18 Oct 2016 | Read review
“Rooms overlooking the sea have best views from 3rd floor and above”
 of 5 bubbles HowieP50, 26 Sep 2016 | Read review
“Get a waterfront room. The other rooms face the noisy breakfast terrace and the back of the waterfront rooms.”
 of 5 bubbles Arizona_Pete, 25 Sep 2016 | Read review
“Pay extra for Ocean View”
  • Room
  • Balcony view
  • They provide robes
 of 5 bubbles 176anthonys, 11 Sep 2016 | Read review
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