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Casa Mexicana Cozumel

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Casa Mexicana Cozumel
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978 Reviews from our TripAdvisor Community

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Showing 821: English reviews
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Cedar Falls, Iowa
Reviewed 2 days ago NEW

This hotel receives the highest rating in every area. The staff in this hotel are extremely friendly and they all do a fantastic job. Adriana, Bella, Edith, Gustavo, Anibal, Santa, Jaime and the maid staff, to just name a few. They are all wonderful and will answer any questions you may have. You will never regret staying here. The breakfast...

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Helpful?
Thank _sbhammer209
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear Butch & Sherry, Thank you very much for your comment it makes us happy the satisfaction of our guests who with the passage of time become family. It has been a pleasure to welcome and serve you during your stay. We can't your next visit. Thanks so much for your preference and love. Until the next time... - Bella

Bensalem, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 28 January 2017

This is our first time staying at Casa Mexicana and we've been here for two weeks (six more to go!) :-). This place is absolutely wonderful!!! It doesn't get any better as our stay has been perfect since the day we arrived! Reservations worked liked a charm (Edith M) handled a year in advance and everything was EXACTLY as discussed...

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3Thank rontrak
About Hotel's Favourite Review
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay - The entire staff from Casa Mexicana

Saint Louis, Missouri
Reviewed 3 days ago NEWvia mobile

This is a very clean, nice, family friendly hotel. They brought a roll away bed in for my son before we were even unpacked! I've been to places considered more "high end", and this little place blows those places out of the water when it comes to cleanliness. Breakfast was wonderful every day, and always a little variety so we...

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Helpful?
Thank ebrn1975
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Eugene, Oregon
Reviewed 4 days ago NEW

My wife and I stay at this property for the second year. We were not disappointed. The breakfast was excellent, the room was clean and well equipped, the hotel staff went out of the way to be helpful. The location, on the waterfront near the main ferry dock, allows easy access to great restaurants and local shops.

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Helpful?
Thank taxdestroyer
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Eau Claire, Wisconsin
Reviewed 5 days ago NEW

This is a wonderful hotel with very welcoming staff, rooms are spacious and pleasant. We had a room facing the courtyard and found it to be perfect with a view. Definitely coming back next year! Santa has a welcoming smile every morning as she prepares your eggs to the style of your choice. Breakfast is included and your choices are...

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Helpful?
Thank Debra G
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Garden City, Michigan
Reviewed 1 week ago

This is my third year staying here during a dive trip. This hotel is super ! Prices are very reasonable and the staff is sooo very friendly. From the included breakfast which is outstanding, to the housekeeping, you cannot beat this hotel. The location is good from shopping and there are several great restaurants within walking distance. The pool is...

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Helpful?
Thank Scott M
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Im not even reaching the end of my stay and I'm already very impressed !!!! Hotel is great for a 3 star hotel I would say very well deserves another Star. Very important is definitely CLEAN and very well located! When we checked in by Carlos after a long journey from home He mention he was not having a king...

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Helpful?
Thank mauricio g
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Monument, Colorado
Reviewed 1 week ago

Location is great - right near dock, shopping and restaurants. Rooms clean. Breakfast every morning. Wide variety of food - including American and European breakfast. Easy walk to many places. We've returned on many occasions! Staff is friendly and helpful. Many long time employees.

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Helpful?
Thank Cheryl C
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

lakewood, colorado
Reviewed 1 week ago

This was the second time that we stayed at Casa Mexicana and we will be back. The staff is wonderful. Everyone from Santa who cooked breakfast and greeted us with a smile to Quetzulli at the front dest who helped my husband with Spanish and all of the rest of the staff made us feel welcomed. Our room was very...

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Helpful?
1Thank scubadoo8
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

Cincinnati, Ohio
Reviewed 1 week ago

Great location, free breakfast buffet, accommodating staff, very clean and comfortable bedding. Ask for in room coffee maker, they provide plenty of coffee and filters. Pool is area to sunbathe is small but in a very safe and convenient location.

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Helpful?
Thank crvettr01
GerenciaCMC, Director de Relaciones con Clientes at Casa Mexicana Cozumel, responded to this review

Dear guest, Thank you very much for your comment it is very important for us. It has been a pleasure to welcome and serve you during your stay. We await your next visit. Until the next time...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room

Additional Information about Casa Mexicana Cozumel

Address: Av Rafael E Melgar 457 Sur entre 5 y 7, Cozumel 77600, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cozumel
Price Range: $100 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Casa Mexicana Cozumel 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Casa Mexicana Cozumel Hotel Cozumel
Casa Mexicana Hotel Cozumel
Cozumel Casa Mexicana
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Questions & Answers

Here's what travellers have asked, with answers from Casa Mexicana Cozumel staff and other travellers.
23 questions
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Questions? Get answers from Casa Mexicana Cozumel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rm 407”
 of 5 bubbles 574debrag, 24 Mar 2017 | Read review
“There are ocean view rooms for an upgrade fee.”
 of 5 bubbles scubadoo8, 16 Mar 2017 | Read review
“Ask to be away from the open air buffet due to potential early morning noise.”
 of 5 bubbles crvettr01, 16 Mar 2017 | Read review
“Top floors should be quieter, especially in the morning. Ocean view rooms were worth the extra $$$ in our opinion”
 of 5 bubbles WICorgis, 11 Mar 2017 | Read review
“Ocean front rooms are very nice, but don't know if it is worth the extra cost.”
 of 5 bubbles Goldenhaley, 11 Mar 2017 | Read review
5 of 5