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El Cid La Ceiba Beach Hotel

1,963 reviews
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Traveller (1043)
Room & Suite (408)
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Overview
  • Excellent47%
  • Very good30%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“murphy bed”(38 reviews)
“cruise ship”(103 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,963)Write a Review
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All reviewsmurphy bedbabieca dive centercruise shipactivities directorone bedroom suitehot tubbeach areaday passjuan carlosfishthe general managerall inclusive planthe wait stafftime shareall inclusive packagetimeshare presentationman made beach
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621 - 625 of 1,709 reviews
Reviewed 10 March 2016

We really enjoyed staying here for our trip. The restaurant at the hotel was phenomenal. The staff always friendly and helpful. But there is no beach at this location. There is a 10x10 sandbox attached to the ocean... The only time we saw people going...More

1  Thank 970rickp
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 12 March 2016

Dear Rick P: Thank you very much for your nice words about our resort and location and hoping to welcome you back for another tropical holiday here at el Cid la Ceiba in Cozumel Mexico. Cordially Andres Maillard General Manager

Reviewed 10 March 2016

Our room was very clean. Adrian the activities director at the resort was awesome. He was very helpful to our whole group which consisted of 30 people. He made us feel very welcome. The bar staff and waiters, waitresses were awesome too.More

Thank littledog
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 12 March 2016

Dear littledog: Thank you for taking the time to write this review, we appreciate your kind commentary about our staff I am glad they were able to provide for you such great service and that you and your group enjoyed all of our services. We...More

Reviewed 8 March 2016

Through a chain of events, a mixed up reservation and being tired from traveling all day, and with the slightly cold reception from the woman who met us at the desk, our initial impression was mediocre at best,.... but the hotel grew on us. First...More

1  Thank Lundhaus
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 12 March 2016

Dear Lundhaus: It is so proudly to know that you had a really great time at our resort, I will share your comments with the staff and hoping to welcome you back soon at our resort “El Cid La Ceiba” in Cozumel Mexico. Cordially Andrés...More

Reviewed 2 March 2016

This is near the cruise ship docking. Great view of the ships. The staff here is amazing and so is the food. Rooms are very nice always, the property is clean and well maintained. If you are looking for super luxury, this is not the...More

1  Thank lovemexico183
Response from Andresmaillard, Gerente at El Cid La Ceiba Beach HotelResponded 12 March 2016

Dear guests: On behalf of all the staff of Hotel El Cid La Ceiba Resort I would like to thank you for your perfect comments and for choosing our resort all the time. We are so glad to know that you had a nice vacation...More

Reviewed 29 February 2016

A while back this hotel was a quiet spot to the South of town. Now it is in the middle of the cruise ship pier traffic, but I'm sure it is great for people watching. There is an old crumbling airplane underwater just outside which...More

Thank richw332
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Free Internet
Free Parking
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$109 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#11 On the Beach Hotel in Cozumel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$329 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Cozumel
#8 Top resorts Hotel in Cozumel
#11 On the Beach Hotel in Cozumel
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1043)
Room & Suite (408)
Pool & Beach (259)
Dining (109)
Amenities (50)
Family and Play Areas (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
zelle y
9 February 2018|
Answer
Response from GMELCIDRESORTS3 | Property representative |
Dear client, Thank you very much for contact us through this forum, In relation to your questions: 1. are there local bars/restaurants/stores outside the resort? R.- In front of the resort you could find a mall "Royal... More
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Kurt C
5 February 2018|
Answer
Response from GMELCIDRESORTS3 | Property representative |
Dear Client, Beforehand, Thank you so much for choosing El Cid La Ceiba Beach Resort for the third time. I will contact you by private message for more information. Warm regards,
0
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Google Translation
jane m
2 February 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS3 | Property representative |
Dear client, First of all, we would like to thank you for contacting us through this platform. Regarding your question: Yes, All our rooms have mini fridges. We hope to have the opportunity to welcome you soon Best... More
0
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Room Tips
"upper floors of the tower will have the nicer view. The three story building rooms were nice but cruise ships..."
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"Room in the tower, high up."
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"Our room was Very large and clean but contained humidity."
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"Rooms very very clean and nice"
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